This was the worst "" color experience"" I've ever had at a salon. Trena doesn't seem to know or care what she's doing, although she assumed she could read my mind and that what I was telling her I wanted, wasn't what I wanted. My appointment was for an all over foil over short virgin hair. She refused to foil my hair, period. I went in for a color to cover a small amount of frontal gray and highlights. After 3 hours and 2 dye jobs (the first didn't cover up one strand of the few grays I have) that burnt my scalp, I left with one color and no highlights because I refused to let her pull me bald after two painful pulls through a cap. I also left with dye on my face that she never bothered to clean off. \r
Shampoo...she more than once stuck the shower head thingy right in my ear.\r
Brushing...she more than once scratched the side of my face by my eye and scratched my ears.\r
Blowdrying...she left the blowdryer sitting on the back of my head, except to stick it directly in my ear.\r
Styling...my hair looks better when I roll out of bed in the morning, as well as every waking second of the rest of the day.\r
As for the rest of the salon, I came in from the Broadway entrance and was never greeted. Otherwise, parking is bad, and prices are high. At any rate, I wouldn't let Trena comb my cat's tail, even if SHE paid ME! On a scale from 1-10, I'd rate her off the scale, way off, to the left, in the negative, several degrees.
Pros: I was offered a cup of coffee, after an hour and a half.
Cons: Expensive, Incompetent staff.