Platinum Collision Ctr

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5610 Old Pearsall Rd
San Antonio, TX 78242

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(210) 623-3842
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Main categories:

Auto Body Repair

Related categories:

Automotive

,

Auto Repair & Service

Reviews
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Best

JUST TO INFORM YOU, PLATINUM COLLISION CENTER IS NOW UNDER NEW OWNERSHIP AND WOULD LOVE TO EARN YOUR BUSINESS. PLATINUM COLLISION CENTER OFFERS A LIFE-TIME WARRANTY ON ALL OUR REP...

Worst

They kept my car for 3 weeks initially, they did not fix all of the items listed in the adjuster report, the paint job did not match the original paint. Body parts were not attach...

DO NOT USE THIS COLLISION CENTER 5/4/2009

They kept my car for 3 weeks initially, they did not fix all of the items listed in the adjuster report, the paint job did not match the original paint. Body parts were not attached. Sent the car back to be finished - still waiting 3 weeks later - now they don't answer the phone - I warn you do not use platinum collision they are the worst body shop I have ever come across - read the other reviews for more info in the scams they run. Pros: Nothing good can possibly be said about these people Cons: They are a rip off, the work is extremely shoddy. more
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FYI ABOUT PLATINUM COLLISION CENTER 8/27/2008

JUST TO INFORM YOU, PLATINUM COLLISION CENTER IS NOW UNDER NEW OWNERSHIP AND WOULD LOVE TO EARN YOUR BUSINESS. PLATINUM COLLISION CENTER OFFERS A LIFE-TIME WARRANTY ON ALL OUR REPAIRS, FREE ESTIMATES,FREE TOWING WITH REPAIRS, AND WILL EVEN HELP WITH DEDUCTIBLES. INSURANCE CLAIMS ARE OUR SPECIALTY. IF YOU HAVE ANY QUESTIONS PLEASE FEEL FREE TO CONTACT SUZANNE OR GILBERT (210) 696-8285. OUR HOURS OF OPERATION ARE M-F 8AM TO 6PM. SATURDAY BY APPT. ONLY. DON'T BE AFRAID TO GIVE US A TRY. more
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Bad Service too much back to back. 8/30/2007

08/01/07 My vehicle was left in the shop for 19 days. They called stated the car was ready for pickup. They wanted to make sure I had the check from the insurance company and my deductible. When I went to pick up my car. The rim was not in and they wanted to give me used tire which my insurance company only pays for new tires. My passenger side rear mirror wasn't working, the rear view painting didn't match my car, break light came on the next day and making a loud noise from the back suspension, right light from the back didn't work.08/30/07 Break light still on on still no rim and tire. Pros: none bad Cons: n/a more
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The worse body shop, BEWARE!!!! DO NOT USE THIS COMPANY!!!!! 6/8/2007

Platinum Collision had our motorcycle towed to them Nov 29th 2006 and we still do not have it back. To make matters worse, they even cashed the insurance check without our signature or authorization. Today is June 8th 2007 and Platinum Collision still has the motorcycle, so if you're looking for a company that will steal your vehicle and the insurance money, leaving you with your monthly payments and no transportation, this is the company for you. Pros: The receptionist always answers the phone; however, she doesn't answer questions just takes messages. Cons: Will not return your calls and will keep your vehicle over 6 months to fix body work. more
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Additional information
  • Hours: Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
  • Neighborhoods: Hidden Cove / Indian Creek
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