Pearle Vision

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7104 Midlothian Turnpike (at Across From Cloverleaf Mall)
Richmond, VA 23225

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(804) 745-9402
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Pearle Vision - Richmond, VA
Pearle Vision - Richmond, VA
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Worst

As a child I'd had good experiences with Pearle Vision, as they were one of the places I'd gotten glasses from when I lived in Colonial Heights. I decided that I could trust one a...

Worst Customer Service 8/12/2008

My first Pearl Vision experience was at the store on Staples Mill. I told them what my needs were including my flying hobby and in need of good peripheral vision while flying. The glasses they suggested were horrible. Finally after a great deal of hassle I got my money back. Then I went to Pearl Vision on Midlothian tpk. My experience was horrible there as well. Not enough characters allowed here to tell you all the gory details. I now just live with the pitful glasses that I paid $600 for. Their ad of Satisfaction Guaranteed or money back is BS. What you get is an attitude that for most ( me ) is intimidating and I gave up. They back on that. Did have to buy another pair I use when flying at For Eyes -nice store , good service. Pros: Silhouttes were very attractive frames Cons: bad neighborhood, terrible customer service , inadequate product, very expensive more

First visit great, second? Bad. Long term? Horrible. 3/22/2008

As a child I'd had good experiences with Pearle Vision, as they were one of the places I'd gotten glasses from when I lived in Colonial Heights. I decided that I could trust one at Midlothian, right? WRONG! Pros: some clerks are ok, ok selection Cons: bad quality, clerks don't ensure quality, grungy store, may overcharge more
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At Pearle Vision, we look for new and different ways to improve your optical experience. Call to schedule an appointment, or visit us online to view frames, order contacts and see special offers.

Owner Message
  • Some people just talk about putting customers first. At Pearle, we really mean it. We consistently look for new and different ways to improve your optical experience. From talking straight about prices to helping you find the perfect glasses for your lifestyle, our focus is on you. Our customers are the heart of our business, and we are obsessed with making the optical experience better, every step of the way. So we do things a bit differently.. Prescription Eyeglasses,Prescription Sunglasses,Contact Lenses,Eye Exams,Eyeglass Lenses

Additional information
  • Hours: Mon-Fri 9am-7pm ; Sat 9am-3pm
  • Payments: Master Card, Visa
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