Nesbit The Complete Body Salon

When you charge $60 for a pedicure I expect the pedicure to be fantastic and the spa and experience itself to be very very nice. Nesbit is not a very very nice spa. Whenever I call I am put on and off hold for 5 minutes. I've lived in Richmond area for a long time and Nesbit has gotten progressively worse and more expensive. I need to let my family know not to buy me gift certificates here anymore but its a name that is stuck in their heads for bday Christmas gift. Love the gift NOT the spa. There are a few in Carytown that are superior and not so OVERPRICED. Must say one thing positive- the spa seems to be clean which is always a plus. more

I just moved back to Richmond and had a horrible expereince at another salon (Scissors). Therefore, I was a little nervous about trying Nesbit. To my delight, I got an appointment the same day. I waited about 10 minutes, but was offered a beverage and reading material. It was actually nice to relax. My stylist, Kaitlyn (spelling?), asked several questions to make sure she knew exactly what I wanted. I enjoyed my conversation and was thrilled with my hair. I did not feel pressured to buy a lot of products. I am ecstatic to have found a salon I love and stylist I trust in Richmond. Pros: friendly staff, well-trained stylists, immediate appointment Cons: more expensive than Supercuts more

If you get on their email list, grab one of their specials. I got on from an apprentice, Meleah, and she was wonderful. It was a great haircut, she took her time, and concentrated completely on her task and not background chatter. Pros: Email specials more

Blair Harris at Nesbit Salon is my aesthetician and she is phenomenal. She worked with me to determine the best course of action for my skin problems and I now have the best skin of my life. People comment on how great my skin looks and most are surprised when I tell them my true age! Also, the Dermalogica products that Blair recommended to me continue the progress in between visits. Thank you Blair!! Pros: Great Results- Totally Satisfied more

I don't know why this salon has gotten so many negative reviews! I went to Nesbit for the first time today and had a great experience. Shanti, who cut my hair, was very kind and understood my requests. She was patient even though she just dealt with a client from hell!! The student discount is awesome and I can't wait to go back. OH! and I love the cut! Pros: the people, the atmosphere more

I was surprised to see the negative reviews here. I've been going to Nesbit for waxing, manicure, pedicure, and facials for some time. Beth, Jennifer, Blair,and Sam have always done an excellent job, and the reception at both desks and by phone is very welcoming. I know there has been a change in ownership but did not detect any change in quality of service. I would go here for hair, too, but am happy with the woman who has been doing my hair at Del Sol , so don't want to switch. I love the decor of the Nesbit hair salon! Very soothing. Pros: nice atmosphere and staff Cons: none at all more

I have been going to Nesbit Salon for 6 years and all of a sudden this place has gone down hill. They have let go all of their great hair sylists and there has been so many changes for the bad. I heard that there were new owners and new management and this has to be the reason why this place is a terrible place to go. When you walk into Nesbit it seems so cold now, no one is friendly and they all seem to think that they are better than you. I went to get my hair cut by a senior stylist and she seemed like she had no idea what she was doing, the cut was terrible. So, I went back to get it re-done and they still couldn't get it right. The manager, Melissa, was very rude to me when I talked to her about my messed up hair and seemed not to care that I was so upset. All of my friends used to go to Nesbit as well and they all stopped going because they noticed all of the changes that the new owners have made. It took me forever to find my ususal stylist, but I finally found her and she told me that they fired her and all of the others. Nesbit doesn't know it yet, but they probably won't last much longer. I do not recommend any new clients go there, they are extremely over-priced and I know numerous people that have left there unsatisfied. Cons: Over-priced, unfriendly staff, cold environment more

when i moved back to richmond in '02 --after living in atlanta for almost 6 yrs and loving my stylist at key lime pie --- i had a hard time finding a salon/stylist in town that could cut my hair right. i have wavy, textured, asian hair, and i wasn't completely satisfied with my cut until i went to eric michael at nesbit in 2003 or '04 (but who's counting). since then, he has provided EXCELLENT service and maintained consistency. i've recommended 4 other friends who have wavy/curly/textured hair to him. i've also been to the various esteticians, wax technicians and massage therapists. although some services were better than others in those areas, i definitely have my favorites and continue to be a customer. \r \r 5 stars for nesbit. and to one of the negative reviewers: NO, i don't work at nesbit. more

I am from Bethesda, MD and planned my wedding in the city I grew up in Richmond, VA. I wanted to treat my bridesmaids, mom, aunts and cousins to a morning at the salon to have their hair and makeup done before the wedding. We booked the salon for 12 woman. All of us to arrive at 8:30 a.m. on the day of the wedding. We had to be out of there dressed by 12:30PM. The salon had a breakfast waiting for us with free Mamosas. They assigned a team of hair and makeup artists to work on us all. Both my mother and I had an opportunity to get our hair and makeup done a few weeks earlier to make sure we approved of the salon. They were wonderful and did a terrific job. The facility was very clean, really funky, large and they were so efficient and helpful. We had so much fun. Not only did they do everything that we asked for but they supplied a lovely area in their spa for us to get dressed. They accommodated our photograher and videographer. We would strongly recommend this place for anyone that is interested in being treated well.\r Thanks you so very much Nesbit for making our wedding day so nice.\r \r Megan and Alberta Rains. Pros: Terrific people, talented and a wonderful experience more

Probably the worst experience I've ever had at a salon. I told the stylist I just needed a trim of an inch to an inch and a half because I'm trying to grow out my hair, and she refused to cut it unless I would allow her to cut 4 inches. Then the stylist next to her told me I should go home and ""think about it"" and come back when I'm ""ready"" to have a real cut. Then my stylist tried to lecture me about hair care and that I should never highlight my hair ever again because it was damaged. First of all, when do highlights or chemicals not at least partially damage your hair, and second of all, my hair is very soft and healthy and does not appear damaged at all. She then attempted to talk me into scheduling weekly conditioning treatments. Finally she and the other stylist suggested I go home and print pictures from the internet about haircuts I wanted, even though I already told them exactly what I wanted and they just refused to do it for me. \r \r The receptionist staff was very nice, but the stylists were pretentious, rude and overall just unpleasant. Pros: Ambience, Receptionist Staff Cons: Stylist Staff - rude, unwilling to satisfy customer requests more

The salon offered a discounted service on certain days, so I thought it would be a good time to be introduced to the establishment. The person performing my facial was quite obviously not fully trained and it showed by her over-all awkwardness. She also sealed my skin by toning and then attempted extractions. It was an uncomfortable experience. I alerted the front desk that she MUST be trained further before she can be allowed to ""see"" clients. Odd, because I thought this was one of the better salons??! Pros: ? Cons: underskilled staff more

I bought some intensive moisterizer for my hair, used a little and can't use it anymore. Its smells awful. It got to the point that it started to make me really sick to my stomach. I've talked to a lot of people who weren't happy with their work either. I wouldn't believe the positive reviews... don't they seem a little fake? Like someone who works there wrote them? Thats shady. Cons: Products smell bad. more

I was new to the Richmond area straight from Atlanta where I knew all the best salons and where to go and was scared I would never find someone to trust with my hair in VA .....until I found this salon after looking at their website from the 'halfoffrichmond' website where they sell half off coupons once in a while - and you better get them quick - they go fast!!! Their website was chic, modern, sophisticated, simple, and informative to me as a potential customer looking for salon services and prices. After signing up to their email list I was very pleased to receive notices of daily specials which really increase the chance of savings on such services. I believe that this salon understands the needs and the importance of quality spa, beauty, and hair services along with a reasonable price for all clients. I went there after I ruined my own hair with an at home color that I know not to ever do, but of course did it anyway, and the most wonderful stylist I have ever met - JESSE - Mr. Wonderful to me - saved the day! Not only did he correct my color mishap but he gave me the best cut that I have had in years! He is quite a character and loads of fun! HE is a hair genie! Cindy is also wonderful with her massage and quite pleasant to talk with as well. Michael is very talented as well. I will be sticking with those folks for some time to come! I suggest you give these guys a shot before anyone else in Richmond! Pros: all of it! Cons: zip! more

This salon was recommended by several friends for a massage. I booked the massage and asked specifically if they did deep tissue massage, and could they target specific areas. I was told yes. The massage I received was very light and whole body. I walked out feeling not much better than when I arrived. I was expecting one of the best massages ever, instead it was the most expensive and one of the worst ever. I don't think I would go again, for fear of disappointment. Pros: Pleasent Atmosphere Cons: Expense, not addressing your needs and wants more

I came in asking to be blond... and left a redhead. Furthermore, I was failed to be informed that the back of my head had over an inch of completely blond hair along the roots. I didn't find this out until later when I had my hair done at a respectable salon across town. I was shocked when I looked in the mirror and realized what was going on in the back of my head..... Then I realized why the girls at Nesbit were snickering to themselves as they were blowing out my hair. Tip... if you're going to laugh at how bad you screw up a client's hair... at least go into a back room! Because we can see you in the mirrors.\r \r NEVER WASTE YOUR MONEY HERE!!!! Pros: nothing Cons: Price, Friendiness, experience, value, skill more

Their scheduling is severely flawed. Appointments are confirmed 2 days ahead only to be given away by day of appt. in spite of the fact I arrived on time for my appt. In less than 24 hours my appt which had been confirmed by Nesbit just hours earlier had been deleted, given to someone else who was already in the chair by the time I arrived on time for my appt. No accomodations were offered to amend the mix up which was their mistake. They offered a cut with another salonist who did the cut but wanted to send me to someone else for the blow dry and style. This is totally unacceptable. Nesbit then had the audacity to charge for the appt. Cons: scheduling flaws, poor customer service, customers taken for g more

Nesbit is the first spa that I've ever gone to. It's incredible! The staff and services are outstanding. My day at the spa included a massage, facial, pedicure and manicure...all for under $200. It was the first time I've been able to totally relax in the past 6 months! more

The professionalism, quality and atmosphere make this spa worth every penny. With daily specials on the website even us poor college kids can spend time at a 5 star spa!! Their heated massage pedicure chairs are a great way to spend some time with a friend. Not to forget to mention all the awesome staff that works there. Highly recommend giving this place a try. more

A touch of Manhattan in Richmond. Modern, fully staffed spa with everything you will ever need for the full spa experience. A must for anyone in the city. They also have the best stylists in the area. Pros: Great atmosphere, Great service, Good Parking more

This place is nice, but expensive. I loved my sylist but she recently left. more