I was not impressed on my initial visit to Morton's yesterday evening for my husband's birthday. First off, we had to wait close to 10 minutes for the Maitre'D to be located so we could be seated. When he finally took us to our table, he did not even bother to push in my chair for me, which I found rude. On the other hand, our waiter was kind and apologized for the delay in seating us - something the Maitre'D hadn't even acknowledged. When they brought us our bread, I noticed that not only we, but everyone else lacked bread and butter knives. Everyone was using their steak knife to slice and butter the bread, which I found odd. When they brought us our crabcake appetizer (which was good), once again, they failed to furnish the proper utensils (this time appetizer forks) as well. The steaks were good, but I've had better steaks and much better service at Ruth's Chris and Shula's. The highly recommended chocolate velvet cake was bland. I've had better cake at several, smaller restaurants. Overall, our experience at Morton's was poor. The slightly above average food did not make up for the lack of service we received. For a dinner that cost us $200 for two people, I would have expected better service and at least the proper utensils to eat my food with. Ruth's Chris has better cuts of steak prepared in the same way as Morton's (broiled in butter), and great service on the multiple times we've been there. Shula's also had excellent cuts of steak (not broiled in butter, however) and excellent service. We have not tried El Gaucho yet, but it is next on our list.
Pros: Crabcake appetizer
Cons: Service (Maitre'D), lack of proper dining utensils
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