Kruger's Diamond Jewelers

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722 Congress Ave (at W Eighth Street)
Austin, TX 78701

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(512) 472-2485
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Kruger's Diamond Jewelers - Austin, TX
Kruger's Diamond Jewelers - Austin, TX
Kruger's Diamond Jewelers - Austin, TX
Kruger's Diamond Jewelers - Austin, TX
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Best

I have a pair of beautiful, large (2.5 carats/each) yellow diamonds. I needed them mounted in a setting that would show the beauty of the diamonds, but also be very versatile - s...

Worst

All reviews seem positive

Best in Town 5/23/2010

My wife and I are celebrating our 10th anniversary this year (2010.) We had our original rings made by another Austin jeweler and were very dissatisfied. Agreeing to have our rings remade, we struggled to find a jeweler we could trust. Upon receiving a gift card to Krueger's Jewelers from the Central Texas Blood and Tissue Center, I decided to give them a try. I'm so glad I did, David Kruger was wonderful to work with. He and his staff went out of their way to not only offer great customer service but they also made sure I was satisfied with the final product. Upon giving my wife the ring I wished to give her the first time, the joy in her eyes was glorious. Thank you David, I tip my hat to you and your staff and would recommend everyone in town to your store. Pros: Excellent Service Cons: None more

HIGHLY RECOMMEND! 5/17/2010

i'm new to austin and decided to give kruger's a try (because i love their exterior and signage!) and am so happy i did! Pros: FABULOUS staff! more

We love Kruger's! 5/5/2010

We dealt primarily with Rachel, who couldn't have helped us more. There was absolutely no pressure or sense of urgency. Rachel worked with us until we found what was perfect for us. I will recommend Kruger's to anyone I know looking for engagement rings or any other jewelry. Thank you Rachel and the entire staff at Kruger's! Pros: exceptional service, beautiful diamonds Cons: none more

Best in Austin! 4/22/2010

Very simply the best! My fiance worked closely with Zoe and Sam to build an incredible custom engagement ring. After the proposal, I had to go to the store and meet with the people who made my dream ring a reality. Pros: Staff, quality, Mariposa the cat, and so many other things Cons: None!! more

Great Jewlery Store 4/16/2010

I walked into the Krueger Jewelry store over a year ago. I had a loose diamond and needed it to be set for my soon to be wife (she knew what she exactly what she wanted). I first met with David, the owner; I had pictures and diagrams of ?the ring.? He helped me with a possible ring. I told him I would think about it. Cons: none more

Amazing experience 4/16/2010

We have had many visits to Kruger's over the past couple of months as we purchased all three of our wedding rings there. My fiance had my engagement ring there and it was absolutely perfect. Just what I wanted! When we went back to find my band and his, I got to meet Zoe who was super helpful right from the start. She took a great deal of time on many different visits to explain things to us and help us make a decision without being pushy as some other stores had been. We always felt comfortable with her and she even remebered us each time we came in. She always made us feel welcome and really knows her stuff. We both ended up with beautiful bands that we love and can't wait to finally put them on in a week at our wedding. Thanks so much to Zoe and David and Kruger's. You guys are the best! Pros: Zoe, locally owned, Cons: Sometimes hard to find parking more

Awesome customer service 3/30/2010

I called to check on repair status and each time I was greeted with friendly, caring personel. When I walked in to pick up my rings I was met by Jennifer Crews smiling helpful face. THANK YOU!! I was so pleased with the quality of work that I felt like I did the first time I saw my wedding rings 15 years ago. Many thanks to Sam for calling to let me know status of repair and his EXCELLENT craftmanship! Wyatt his assistant is amazing too. Would hjighly reccomend Kruger's! Pros: Caring, attentive, talented help Cons: NONE more

Top quality service and reasonable pricing 3/29/2010

I just started working downtown and needed to get my watchband repaired. I dropped it off there late one afternoon. Larry helped me out and let me know that it would be ready the next morning. I thought the pricing would be fairly high since the store is downtown and is very high end. As it turns out, the cost was completely reasonable. Pros: Great quality, Fast service, Great location, Cons: none more

Kruger's downtown rocks! 3/29/2010

I?ve been a customer of Kruger?s for many many years. It all started with just the every now and then watch battery replacement. Then I went to them for repairs ? chipped ruby in a ring, broken intricate necklace chain, dead watch. In each case the repair work was top notch and with the watch they reminded me to find my receipt to see if it was still under warranty even though I purchased it elsewhere. Pros: best customer service Cons: none more

Thank you Jennifer & Janie 3/28/2010

I?ve drooled over the window displays at Kruger?s for years and last Saturday I made my first purchase. Jennifer helped me pick out the perfect birthday gift for my sister and Janie did a fabulous job of gift wrapping it. This is where I will be going for future purchases. I can?t say enough about the wonderful customer service - friendly, knowledgeable and very sincere. Pros: Exceptional Customer Service Cons: None more

jewery repair 3/25/2010

I took my wife's wedding ring for repair. The jewler Sam, did an excelent job & found more damage then I could. The sales girl, Jenefer, had a constant smile and was very caring to us. Pros: great work Cons: est lower than actual by alot more

Thanks, Jennifer! Thanks, Kruger's! 3/23/2010

Business takes me to Austin several times a year and on the last trip I was wearing a new wrist watch that was driving me crazy because the band was too loose. Pros: Friendly Professionals Cons: No cons more

Watch Repair, Too 3/22/2010

Recently I had my watch serviced at Kruger's downtown and couldn't be happier with the experience. Because the watch has sentimental value, I have been very particular about service, even when having the battery replaced. I had made purchases at Kruger's before, so decided to give their watch repair service a try. Jennifer and Janie gave me the kind of customer service you long for but seldom find, with no extra charge for good humor. The estimate came promptly by phone and the work was done quickly and as promised. Jennifer and Janie rock! more

The best jeweler in town? Has a nice "ring" to it! 3/16/2010

First of all, let me just say that I look forward to each and every visit to Kruger's Jewelers; the staff, especially Jennifer Crews (Eunice, to me), is equal parts fun and attentive, and strives to make sure that you have the perfect piece of jewelry each and every time. The first time I set foot in Kruger's I was a callow aspiring fiance attempting to buy my beloved the perfect ring; with the grace of God and the help of Jennifer, we made a ring that in all honesty is 100% amazing. Even now as I shop for a complementary wedding band I know that we will be completely satisfied; that their prices are fair and their patience is without limit is only icing on the cake. At the risk of borrowing from Jerry Maguire, they had me at hello.... Pros: AWESOME, friendly, helpful staff Cons: if you can think of any, you may be at the wrong store more

A place and a person you can trust 3/12/2010

Truth to tell is, I am a long-time friend of Jennifer's mother who had told me about her daughter's career as a diamond consultant whose expertise extended to other fine gemstones. My own god-child deserved a special gift during last holiday season so I decided to give Kruger's a try, but to purposely keep my personal knowledge of Jennifer to myself. Jennifer took such good care of me as a stranger to this store that I feel the whole world should know this is the place and she is the person to trust when buying fine jewlery. Pros: Jennifer is the best! Cons: None more

Wonderfull staff/owner, and great craftmanship! 3/9/2010

I had walked by Kruger's proably two dozen times over the past several years & always figured that it was best that I didn't walk in a look around since it was a very prominent jewelry store in Austin. After reading reviews and hearing about their great reputation from many people, I went to them to have them make a engagment ring for a GIA certified diamond that I had already purchased loose. Their wonderful sales person JENNIFER CREWS made me feel at ease about everything! I wanted the ring just a certain way and she helped me pick out the right palladium solitare setting that was simple yet elegant & made the diamond "pop"! Pros: Very helpful & pleasant w/excellent in-store jewler! more

Good Staff! 3/1/2010

I was recently shopping for a birthday gift, and Jennifer was wonderful! She helped me find just the right thing without going overboard, and i could go on and on, but im very pleased with my experience at Krugers. Pros: very patient and knowledgeable more

Wonderful place to shop 3/1/2010

I met with Jennifer Crews and told her that I had a gift certificate to use. She spent a lot of time with me to help me select the perfect necklace in the correct price range. She cleaned my rings and gave me detailed instructions on how to care for my new pearl necklace. She treated me the same as if i were spending thousands. I will definetly go back and ask for her. Pros: Great selection of jewelry in all price ranges more

135+ reviews and 5 Stars for a reason... 2/27/2010

Most things that sound too good to be true are; this is not one of those cases. Pros: Friendly Staff, Customer First Mentality, Amazing Quality Cons: Absolutely Zero more

GREAT SERVICE 2/23/2010

Had to have an antique ring rebuilt to save the diamond, they not only did it in great time, for a reasonable amount, but it turned out even more beautiful than I had expected - they were great, ask for Sam - he is an incredible jeweler Pros: Best service in Town Cons: None more
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Kruger's Jewelers will delight you with extraordinary service, exceptional merchandise and great prices. What's not to love?

Owner Message
  • Kruger's is staffed by the greatest retail associates in Austin, plain and simple. Several of these folks have been in the jewelry industry for more than 30 years. Above all, they are customer-centric, meaning they know it's about the customer, not the sale. You will experience patient, attentive-without-being-pushy assistance that will guide you to the perfect piece of jewelry at or below your budget. If you can't find what you want in the store, we can source your request from a number of vendors. Kruger's also boasts two very fine, highly skilled jewelers who are able to handle just about any custom design or repair you can imagine. We promise that your Kruger's experience will be the most pleasurable retail experience you will ever have. Kruger's has been around for more than a hundred years. In that time we've discovered a philosophy that really works: we put ourselves in our customers' shoes. Owner David Kruger, his daughter Rachel and the rest of the Kruger's Jewelers' staff — several boasting tenures of over 20 years with the store — understand the significance of shopping for high quality diamond jewelry. It's not something one does every day, or, in many cases, more than once or twice in a lifetime. We have great respect for the process and are honored to be a part of it. But what about the goods? Kruger's offers the largest selection of certified loose diamonds in Austin. We also carry the most exclusive collection of non-branded bridal mountings in town. We source from vendors who don't sell to other local jewelers, making our stock particularly unique. If you don't see what you're looking for, we will be happy to create a custom piece for you. Kruger's specializes in bridal jewelry because we absolutely love helping couples find the perfect symbols of their love. Our staff spends a lot of time providing you with detailed information about diamonds and settings whether you purchase from us or not. We are also keenly aware of your budget. Need an engagement ring for $400? No problem. Want to stun her with a $40,000 thing of beauty? We can do that, too. We are family-owned, local and all about making customers. And that means anyone who walks through the door, regardless of whether money changes hands or not. We want you to have the best retail experience of your life and turn around and tell everyone you know about it. Stop by to get your watch fixed, shop for something for your mom, or browse our selection of wedding bands to see how they compare to others you've found. We look forward to seeing you. . For the finest retail experience anywhere,as well as stellar merchandise to accommodate any budget. When you experience Kruger's,the difference between us and every other jewelry store in town becomes clear. At Kruger's you're treated to service reminiscent of days gone by,before chain stores and strip malls dotted the landscape. This is because Kruger's is local,family-owned and has been around for four generations. We make sure that everyone who walks through the door receives the kind of down-to-earth,engaged attention that's kept Kruger's going strong for over one hundred years. Our longevity and success is largely due to our committed staff,including those who have been with us for almost four decades. That kind of dedication lies at the heart of who we are and what we're about. We focus on bridal jewelry,walking couples through the process of finding the perfect rings to symbolize their love. Choosing engagement and wedding bands can be time-consuming and sometimes overwhelming; we use our expertise to make this an enjoyable experience instead. We always respect your budget and will work with you to find the perfect jewelry in your price range. Our goal is to help you make the most informed decision possible. Owner David Kruger has been buying only the highest quality diamonds for over 40 years. If you have any questions,David is almost always in the store (when he isn't fishing) and looks forward to talking diamonds and diamond jewelry with you when you come in. Kruger's is grateful to the Austin community for its many years of devoted support. David,his daughter Rachel and the rest of the Kruger's Jewelers staff devote time and money to many local and national nonprofit organizations — especially those focused on hunger relief and children — as a way of giving back. Meals On Wheels,Big Brothers Big Sisters,Communities In Schools and the Austin Area Food Bank are just a few of the recipients of Kruger's Jewelers donations. The best way to answer the question,“Why Kruger's?” is to come in. Mariposa,the store cat,and the rest of the staff look forward to meeting you. •Two on-site master jewelers •Large selection of engagement rings and wedding bands •Custom design available •Watch repair •Local and family-owned

Editorial
  • In Short
    This downtown staple has been on the corner of Eighth and Congress since 1939, allowing generations of couples to stroll arm-and-arm past their glittering storefront on the way...

  • 9/28/2006 Provided by Citysearch
Additional information
  • Hours: Mon-Fri 9am-6pm Sat 9am-4pm
  • Payments: Visa, Master Card, Discover, American Express
  • Neighborhoods: Downtown
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