Hollywood Cleaner

This place needs to go out of business. As a cleaner it should be spotless- but no, it is grungy, the machines are old and many are out of order, and the owners are out of it. My negative review is based on a total lack of customer service when a load of clothes came out sopping wet- no matter how concisely I ran it down for the attendant there was no offer to make it right, only a response that somehow the problem was my fault. So frustrating. If this place was a biological entity it would be a tangled mass of chef Battali's a$$ hair clogging a drain- best avoided at all costs. more

At least half of the machines are broken, and only half of those have 'Out of Order' notes. I ended up hand-wringing 2 loads because the washer wouldn't complete the spin cycle; watched 2 other customers go though the same thing on different machines. The attendant offered extra quarters to help with the dry time, but I had to chase her down to get a paltry $0.50 (10 minutes worth of time). Then there's the layer upon layer of filth on nearly every surface. I'm not usually a neat freak, but this was Nasty. Disappointed because this is so close to home. But I'll be driving up to the Missing Sock on 25th & NW Thurman from now on. more

The atmosphere is grungy, and it is often filled with strangers not washing clothes. The machines are old and malfunction frequently. The staff is very unfriendly and rude. The dry clean service is poor, do not be surprised if your items turn up missing. Although this is the nearest laundromat to my home, I refuse to go there. Pros: Example: best croissants in town Cons: What are the drawbacks? more

I brought a sweater in to be cleaned. I marked several spots that needed attention. When I went to pick up the sweater the first time, there was a completely different stain on the front of the sweater. I asked for it to be cleaned again specifically mentioning that the stain was not there when I brought the sweater in. They agreed to reclean it. When I returned to pick up the sweater, the stain, which originally was not on the sweater, was still there. I asked to have my sweater returned. They insisted that I pay for the ruined sweater and took it to the back. I insisted that my sweater be returned and they refused. They were incredibly rude and would not return the sweater until I paid. They even walked away when I complained. Ignoring me completely. I will never return to this cleaners and would advise others to stay away. more

I don't know how this place stays in business other than that it has no competition in the area. more

recently i took some items in to be dry cleaned, purchased the service, which wasn't cheap...returned the next day with a numbered receipt and was informed that my items were released to someone else without my permision......the management did nothing to rectify the situation and told me that i was SOL.....so, if you value your posessions, don't take them there more

I took an ivory coat here and not only did they get several black stains out, but they only charged me $12.50! I will definitely take more items here! Pros: Got out stains/Good prices/Lots of parking Cons: It's in a laundromat/ Took 5 days to get my cleaning back more