Holiday Inn Express & Suites San Antonio-Dtwn Market Area

1.5
3 reviews
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id: 27875398
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102 El Paso St
San Antonio, TX 78204

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(800) 345-8082
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This Holiday Inn Express is located in a building that served as the Bexar County jail from many years. Some of the rooms still have bars on the windo

Editorial review from Gogobot 10/24/2012

This Holiday Inn Express is located in a building that served as the Bexar County jail from many years. Some of the rooms still have bars on the windo more
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A complete nightmare 8/29/2009

I should have known from the moment we got there and the maid was completely rude that we should have left. She was ticked off the we were sitting in the lobby waiting on a room that was already supposed to be available. The General Manager made excuses for the rude behavior citing a language barrior. Excuse me. You have got to be kidding. I don't care what language you speak but mopping around someone so close you are moving their purse and luggage is rude. She kept running the vaccum around us as if we were bringing in filth. And let's not forgot the dirty looks we got for sitting down. The bathroom had black mold, but I was willing to look past that for 3 nights. Our nightmare actually began to get worse after we returned home. The General Manager had checked us out and I noticed she kept swiping our debit card several times. They had my husbands business card on file but we notified them upon checking in that this was a personal visit and our debit card was to be charged instead. One week later our checking account was debited with double charges and so was my husbands business card. We are one week shy of this nightmare being 2 months old and we still can't get them to fix the situation. We are trying to find the owners name and I am contacting an attorney for credit card fraud. We have left numerous messages and keep getting the run around and the General Manager refuses to return our phone calls. Bottom line if you want to get ripped off and experience the worst customer service stay here. Pros: None Cons: Fraudulant use of Credit Card by General Mgr. more
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Couldn't make it past the elevator 7/25/2009

I booked this hotel for a one night trip in San Antonio because I read decent reviews. As soon as we walked in, the poor keeping of the lobby and the innumerable children running around gave me a bad feeling. The desk clerk was not friendly and when we got to our room, we were puzzled to find the door slightly ajar. When we entered the room we found the sink basin completely removed from the counter and lying on the floor. A maid came in and told us no one was supposed to be in this room. Rather than waiting around for another room, we cancelled our reservation and left. Pros: Inexpensive Cons: Everything else more
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Owner Message

  • IHG One Rewards. It's better to be a member. Join IHG One Rewards to unlock benefits that will immediately enhance your next stay. This renovated all suite hotel in downtown San Antonio offers you exceptional amenities and an ideal location close to the Victorian neighborhood of King William, the festivities of the Market Square or the downtown campus of the University of Texas at San Antonio. Stay Smart at Our Downtown San Antonio Hotel. The Holiday Inn Express San Antonio-Downtown Market Area is centrally located in Downtown San Antonio. We treat you to modern amenities and refreshing all-suite accommodations with easy access to the Riverwalk and the Market Sq. As one of the top San Antonio hotels near the Alamo and the famous River Walk, fun-filled vacations are our specialty. Make a day of it exploring the scenic sights of downtown, or visit popular San Antonio attractions such as the San Antonio Zoo, Six Flags Fiesta Texas, and UNESCO World Heritage San Antonio Missions Sites. Sports fans browsing hotels near the Alamodome and AT&T Center will love us too. Find big fun in San Antonio and big comfort at our San Antonio River Walk hotel. Our spacious suites exude the convenience of home. Take advantage of free Wi-Fi, spacious work desk, Keurig Coffee machine, and a 42 flat screen TV. After a restful night, our free and fresh Express Start Breakfast Bar kick-starts your morning. Done for the day? Unwind with a relaxing dip in our outdoor pool. Business travelers appreciate our prime location close to Tesoro, Xerox, Washington Mutual, IBC, Toyota, SBC and more. Be sure to utilize the 24-hour business center for any last minute needs. Don't miss our San Antonio hotel deals for an always affordable stay. Experience suite satisfaction - Holiday Inn Express San Antonio - Downtown Market.

Editorial

  • With more than 1,500 hotels and resorts all over the globe, chances are theres a Holiday Inn Hotel or Resort near your next vacation...

  • 10/31/2012 Provided by KidScore
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