Goodyear Auto Service

I have been going to this Goodyear for years and usually had excellent service and reasonable prices. I'm a loyal customer once I set myself on mechanic services, BUT the last experience lost my loyalty. I had a constant problem with the overheating of my car. I am nowhere near an expert on fixing cars so I depend on those who say they qualify as experts. But when they failed to diagnose the problem after 4 trips to the shop, leaving the car for days and receiving fixes that did not resolve the problem but only cost me for items that did not take care of the true nature of the problem, then I lost all faith in Goodyear. It was even suggested to me I sell the car!! In the end, I took it to a AAA-rated mechanic and the problem was solved the first time. Sorry Goodyear, but you dropped the ball on this one. more

While I appreciated the speed of service at Goodyear, and the staff's knowledge of how to fix my various tire problems, I feel like I got shafted on labor costs. A few months after my visit to Goodyear a similar accident occured with another tire, and this time I went to Pep Boys where the cost was about 100 under the Goodyear price. So Goodyear is fine, espeially if youre close by and need help quick, but the costs will bite you in the end. more