Franklin Mills Mall, PA

Security guards raid the bathrooms checking more

This oultet should be called a strip mall with it's limited stores. The main reason why I'm writing this review is to complain about the treatment my students received during there senior trip. As soon as my group entered the mall security commence to follow my well chaperoned group throughout the mall. One of my female students was approached by two men who did not identify himself as a security officer or Philadelphia PD but one guy began yelling at her treating her like a criminal for talking on her cellphone. Now naturally if some Large man confronted you out of nowhere shouting at a 5 foot young teenager without identifying himself as a officer you would defend yourself. One of my male students saw the confrontation and asked the man why he was yelling like. The officer told him to mind his business and still did not address himself as a police officer. The young man told him that it was not right the way he was speaking to her as a man. The second guy finally identified himself as mall security and the other one as Philadelphia PD. They treated my students like criminals for talking on her cellphone a little loud. I'm not condoning that speaking loud on a cell is right bt the officers approach was barbaric. The abuse of power that the officer displayed is the reason why many citizens do not respect police officers. Arresting the young man for sticking up for the young who he thought was being harassed is disgusting. The students who are from ny were immediately stereotyped by the officer. The stated to my male student that you new yorkers think you can come to his city and speak to him anyway!!! When I intervened the officer was rude and threatening to arrest the enitre bus trip. IN SHORT DO NOT WASTE YOUR TIME FELLOW TOURISTS OR EDUCATIONAL GROUPS FROM NEW YORK AND NEW JERSEY AREA!!! ENJOY THE SITES OF DOWNTOWN PHILLY'S HISTORICAL TOUR INSTEAD!!! THE CITY OF BROTHERLY LOVE WAS AWESOME!!!! BY THE WAY I WILL BE FILE A COMPLAINT TO PHILADELPHIA'S 311 LINE. TRAVELERS BEWARE!!!! ZERO STAR RATING!!! more

I think the whole mall smells like wet dog. more

i went in there because i never heard of it and wow, was it smelly. it smelled like cat fur. and the guys at the register were gossiping like teenage girls and they were very unhelpful. they are overpriced. game stop has more selection and better prices. Pros: niente (nothing) Cons: go to game stop-it's much better more

there is a child who works here named FERD and he is so very rude he is always on the phone and he never helps any of his customers. he also scowls like a cat. he also meows. and the music he plays in the store is very annoying. i noticed game stop has more of a selection!!!!!! and the customer service is excellent there. Pros: nothing Cons: game stop is better more

I have been shopping at Franklin Mills Mall since the day it opened and you can't beat the prices. There is a wide variety of stores for everyone to buy almost anything. JCPenney outlet is one of my favorites for a one stop shop. All the stores are well stocked and the service is true to the philly pride. Feeling hungry you have your choice of several restaurants and fast food places in and outside the mall. It is located in a very nice area of the city and is easily accessible. So check it out you won't be sorry. more

LOVE Franklin Mills! Get the best bargins ever. Banana Republic , The Gap and 9 West are my favorite! I live in Jersey and would much rather take a ride to P.A. then go to Cherry Hill or Moorestown Mall. The rides not bad either. It's only about 20min. and so worth it!! I don't understand why people thinks it so far and in a bad location. People are nice, it's nice and clean and I save $. Looking foward to my next trip. Pros: Worth the drive! Quality clothing 1/2 the price! VERY easy to get around w/strollers!!!! Cons: Bathrooms could be cleaner. more

I enjoy shopping at King of Prussia which is rated the best but PLlllllllllease everone deserves a bargain and Franklin Mills have K of P beat by a mile!!! You can purchase just about anything there at huge discounts as well as promotions and there are even SEASONAL SALES that make the normail discounts look paltry. For diehard shopper this mall is a must! more

When I was getting ready to get married earlier this year, I was going nuts looking for my wedding dress. I went to the J.C.Penny's Outlet and found the bridesmaid dresses that I had been dreaming of for the girls, and they were only $30 each!! It was a far cry from the price I had gotten from a local bridal shop for the same dresses (they wanted $250 each). Further in the store, I found my wedding dress in Group USA, in the bridal section. And even better, it was on sale for $150!! I later found the same dress in a bridal shop (I was with one of my friends when she was looking for her wedding dress) and found the same dress for $2,500!!! I was able to pick-up just about everything for my wedding at a 1/4 of the cost of that in other ""specialty"" stores. Pros: Inexpensive, Great Cust. Service Cons: Little Crowed, Lots of Walking more

everything within one mall. good quality,variety. Discounts are good,espescially with their sales. Pros: variety more