I used to love going to Cafe Twenty Eight, especially because I have two small children and I felt that it was a restaurant that welcomed small kids yet provided a nice meal for adults. I was lulled into thinking small kids were welcome by the availability of high chairs, booster chairs, a kids menu and crayons that get put on your table when you sit down. Plus the acoustics are loud that it seems to compensate for the somewhat noisier disposition of small diners. I have only ever eaten at the restaurant for lunch but after today I will no longer be eating there as it was made quite clear that small children are not welcome.
Cafe Twenty Eight is located in one of the most kid-friendly neighborhoods in Minneapolis and having got caught out with my two boys today doing some shopping at the toy stores and book shops in the area with not enough time to go home and fix lunch, I thought we could have a quick meal at Cafe Twenty Eight. My oldest son is three and my youngest is 16 months, so I know that I was a bit crazy for trying to take them both to lunch by myself but they are well behaved so I was up for it. My youngest son did not make any noise while we were having lunch and my three old was well, a typical three year old. He was having fun and was a bit loud, but in a happy, jolly way. After finishing what I thought was a successful meal, I was preparing to leave and trying to round up my boys in the hallway, when a server came out, and without even looking at me or seeming to address me directly, rudely said ""people are trying to have a nice experience in here"". I was stunned and humiliated, up until that point I did not realize that we had been a problem and if I felt that we were causing a problem I would have left, as I have left places before when my kids are misbehaving.
When I got home I called and spoke to the owner, who defended her wait staff and essentially told us that we were not welcome in her restaurant.
So, if you have small children I warn you not to eat here. They don't want your business and will be unapologetically and openly rude to you. It is such a shame as we used to highly recommend Cafe 28 to our friends.
Cons: Rude service
more