I agree with the other reviewers. I did not want to let my son play with any of the toys in the waiting room because it looked filthy. The doctor's brother took me back and talked a whole bunch about what could be going on with my son's eye (we noticed it was slightly lazy). He then took us back out to the waiting room. Fortunately for me, the person ahead of me was in the bathroom, so we got to go in earlier (however, this was still about 20 minutes after our appointment was scheduled). Then when we finally went in to see Dr. Busse himself, he repeated the same stuff his brother had said, looked at the eye a little bit, sprayed something into my son's eyes (without telling me about it first - I had to ask what it was after the fact). I had to pay in full at the time of the appointment, even though my insurance was covering part of it and now I am waiting to hear back on getting my reimbursement. The office looks terribly unorganized. I don't know how anyone can find anything there. The staff is also very unprofessionally dressed. When I go to a medical PROFESSIONAL, I want to know that they take their jobs seriously enough to wear more than jeans and a tshirt (this includes the doctor's brother who took us into a back room to explain the various things that could be wrong...even though he's not a doctor himself) I would not recommend this to anyone. I'm not sure why my pediatrician recommended him. I don't know that I will go back to her, either.
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