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Benold's Jewelers - Austin, TX - Reviews page 1 - Judysbook

Benold's Jewelers

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2900 W Anderson Ln (at Rockwood Ln)
Austin, TX 78757
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(512) 452-6491
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Benold's Jewelers - Austin, TX
Benold's Jewelers - Austin, TX
Benold's Jewelers - Austin, TX
Benold's Jewelers - Austin, TX
Benold's Jewelers - Austin, TX
Benold's Jewelers - Austin, TX
Benold's Jewelers - Austin, TX
Benold's Jewelers - Austin, TX
Benold's Jewelers - Austin, TX
Benold's Jewelers - Austin, TX
Benold's Jewelers - Austin, TX
Benold's Jewelers - Austin, TX
Benold's Jewelers - Austin, TX
Benold's Jewelers - Austin, TX
Benold's Jewelers - Austin, TX
Benold's Jewelers - Austin, TX
Benold's Jewelers - Austin, TX
Benold's Jewelers - Austin, TX
Benold's Jewelers - Austin, TX
Benold's Jewelers - Austin, TX

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Reviews

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Best

I had a wonderful experience at Benold's. I took in a set of sterling silver earrings that had broken (extremely tiny chains that had managed to unhook, and really didn't think t...

Worst

The rocks aren't just in the cases in this Austin store, they're in the heads of the management and employees working there. Whether it's a lack of call backs, misunderstanding i...

Great Service! 1/8/2012

I had a wonderful experience at Benold's. I took in a set of sterling silver earrings that had broken (extremely tiny chains that had managed to unhook, and really didn't think they could be saved) and asked Jewelry Repair if they would be able to fix them. The lady took them to the back, and about 10 minutes later came to the front with them fixed! When I asked the fee, she said not to worry about it, it was on them! The customer service at Benold's is wonderful, and they had some pretty amazing pieces as well! Would definitely recommend. Pros: null Cons: null more

Superb Service 6/15/2011

I have had a very positive experience with Benold's. Even on short notice they are responsive. more

Wonderful Service and Quality 2/20/2011

My fiance and I had a wonderful experience with Benold's. From the first day he entered the store, Maria patiently walked him through every step of the engagement ring process. She sat and talked with him on numerous visits while trying to decide on "the one". more

Excellent Customer Service and Quality 2/9/2011

I know I'm only echoing what others have said, but I am moved to add my review due to the fact that I was (and continue to be) blown away by the outstanding service at Benold's. My fiance and I, like others, shopped around for our engagement ring at various stores. When we came to Benold's, we were greeted by a very patient jewelry expert (Halle) who gladly showed us every ring we wanted to see. She never diverted her attention from us. During the "let's think about it" period, she fielded SEVERAL phone calls from both of us about our options, customization, diamond center-stone advice, etc. I was amazed at how helpful and how much time she spent with us...and how incredibly knowledgable she was! I flip flopped back and forth on some decisions, and she patiently held my hand through the process. I figured she just wanted her commission, but lo and behold AFTER the purchase she was equally as attentive. My ring had a small defect (the fault of the supplier), and she immediately facilitated the repair. Even now she remains committed to ensuring our satisfaction (I just received another call from Halle making sure the repaired ring was perfect). more

Amazing Things.... 12/1/2010

First I would like to say that me and the Fiance went shopping at a few other stores for our wedding bands before we tried Benolds. Too many pushy sales reps at the other stores and really just so rude,trying to sell us just whatever they wanted.Not what we were looking for! Not at Benolds! We were greeted with smiles,asked how we were doing and if there was anything they could help us find. No pushy sales person just Milton. Milton helped us pick out the most beautiful,amazing and so very unique wedding rings. They have lots to choose from but with a lil help and time with Milton we were able to walk out of his store so amazed and happy with the service that was given. We were so happy with the service that we invited Mr. Milton to our wedding! Outstanding! I will refer Benolds for Best service,unique jewels and a very family oriented store. Thx again Mr.Milton and staff for all the time that you guys spent with us for our special day:} more

F@n7a5t1c!!! 11/17/2010

Got a certain ring from this place, it's beautiful, everyone was such a wonderful help =D I totally suggest checking it out. more

Great Service and Beautiful Jewelry! 10/21/2010

I bought my fiance's engagement ring here. I must have shopped a dozen other stores, several online and several here in Austin (some very established ones). The thing that set Benold's apart was that they actually paid attention to what I had budgeted and the specific type of ring that I was looking for. more

Benold's is truly an Austin gem 10/13/2010

My wife and I will have been married 10 years in May and I can still remember walking into Benold's for the first time all those many years ago. That day I was treated like an old lost friend and each time I go in I feel the same warm welcome. While I have been shopping with Patty since that first day, my wife's family has been shopping with Benold's for three generations. It is their exceptional customer service and truly caring nature that has kept us all coming back. Whenever someone I know is looking for something special, I will never hesitate to send them to Benold's. When you go, ask for Patty! Although everyone there is wonderful and will take care of your every need, I will always have a soft spot for her. Every time I visit, we sit down and she helps me decide what to get my wonderful wife. In short, if you are in the market for jewelry, look no further than Benold's. more

Benolds puts Sparkle in my life 8/15/2010

If you are looking for a jewelry store that gives you fabulous service, great prices and continued value then you must shop at Benolds. From the first moment I walked in the door they made me feel like part of the family. Other jewelry stores make you feel like another number and you really don't trust that you are getting a good deal. Not at Benolds! The service is remarkable, the quality is breathtaking and the value is right on the mark. It gets better. We bought our wedding rings over 5 years ago and they always welcome us back for free cleanings and repairs/recommendations on how to give our beautiful jewelry a long lasting and gorgeous sparkle. There is no pressure to buy (which is why we chose Benolds) and you can walk in anytime and feel comfortable to see familiar faces and helpful answers. They are our jewelers for life! If you haven't been to their store you are missing out. more

Austin's best Jewelry Store 7/3/2010

The first day my future fiance and I went to Benold's we experienced the most helpful customer service by Maria. She assisted us with the ring selection of our dreams and had it expedited with a deadline of two weeks. The day I came to pick up the ring(the day before my trip to mexico, which is part of the proposal) I experienced trouble with my credit card. Benold's without hesitation assisted me with my credit card delima and I was able to carry on with my proposal plans. Benold's is like no other jewelry store, it's one of a kind! Pros: Customer Service Cons: None more

BEST JEWELRY STORE EVER! 6/25/2010

I have recently been shopping in the Austin area for an engagement ring. I did some research on the internet and found several stores that I wanted to look at, Benold's being one. Pros: Excellent staff, great selection, wonderful experience Cons: Absolutely none more

Excellent place to shop for a ring 9/13/2009

I did many searches around town and on the internet and didn't find anything that came close to the service that I received at Benold's. Every time I went in the staff was attentive and helpful and they helped me find exactly what I wanted. Special thanks to Milton who spent a good deal of time with me helping make my decision. Pros: extremely knowledgeable and patient staff, great prices Cons: none more

Treated like royalty! 8/11/2009

By the time I visited Benold?s jewelers, I had already been to several other Jewelers in town to get quotes. My intent was to just get a quote and make a decision on where to buy later, however the customer service I received at Benold?s was unmatched by any of the other stores I had visited. Their level of expertise and care to detail blew me away. I worked with Milton Doolittle, and it was very obvious that he loved what he did and truly cared about selling me exactly what I wanted (at many of the other jewelers I got the impression that the jewelers just worked there and didn?t care one way or the other if I purchased a ring from them). The ring exceeded my expectations!!! Milton even offered to bring the ring to the restaurant I was proposing at himself so that I could surprise my now fianc?. I highly recommend Benold?s to anyone looking for a class A experience. I plan to return for my wedding bands and any other future purchases I may be making. Pros: Friendly, Knowledgable, Helpful Cons: None! more

Outstanding Personal Service 4/16/2009

This is it, this is the place to give your business. I recently purchased an engagement ring from Mr. Doolittle here and received some of the best and honest service I've ever had. more

Great value 2/20/2009

I love to spend money and I love to spend it on my wife! They have unusual pieces and great prices. I do not skimp when it comes to quality. If its impressive and good quality, I won't hesitate to buy it. This is a great store. more

Great Service, With a Beautiful Selection of Jewelry 12/2/2008

I was looking for the perfect Christmas gift for my wife. While I have bought her jewelry in the past, it's safe to say I needed help in finding something I would be confident she would love. After hitting several jewelry places around town, Benold's gave me the best, most informed service without being pushy. They were genuine and offered a huge selection in diamonds and also in jewelry from different designers that went beyond the standard jewelry selection. I had options that I didn't see in other stores that were of amazing quality. They really went the extra mile and I will definitely go back for my next purchase! Thanks! Pros: Great Service, Wide Variety, Excellent Quality Cons: None more

Honest Great Service 6/21/2008

You can tell these people have been in buisness a long time for a reason because they provide good honest service and do not push you like many other stores. Majority of the sales staff has been with the company for 10+ years. Pros: Service, Price, Quality Cons: None to think of it more

Classic and Unique 4/19/2008

Speaking of classic and unique, I would describe the owner of Benolds the same. Milton Doolittle has brought to Benolds a new look to the store, including an exceptional designer selection. The people at Benolds have over all knowledge with specific expertise in design, gemstones, diamonds and crystal. I recently was looking for an unusual gift for a friend. With the help of Milton and his team I walked out with a one of a kind William Henry Pikatti pocket knife. The white topaz thumb button was dazzling. Whether I am getting a battery for my Excel wrist watch or looking for a gift, Benolds is the first place I go. more

Great selection, great service and great price! 1/16/2008

I have been shopping at Benold's for my wife and daughter for at least 10 years now, in fact, going back to the days when they were located on Burnet Road. To date, I have yet to be disappointed. The knowledgeable and helpful staff were always able to guide me to the perfect choice suitable to the occasion. And while I have done some comparison shopping, I have always found their prices to be quite reasonable and competitive. And the subsequent oohs and ahs from my wife and daughter had me realize that I had made the perfect selection. I cannot recall the number of friends to whom I have suggested Benold's, but I can recall many of them telling me about the gifts they purchased for their wives and/or girlfriends and what a great shopping experience it was for them. Like me, all were men and not necessarily well versed in shopping for jewelry. But similar to my experiences, store staff were able to guide them to that perfect gift at a reasonable price. Based on my experiences, I would not think of going elsewhere for my future jewelry purchases. Pros: Knowledgeable staff that can explain the various pieces in laymen's terms. Good selection. Reasonable prices. Cons: None, in my experience. more

Efficient and Knowledgeable 1/11/2008

I recently shopped Benold's and other jewelers in town and was amazed at the helpfulness and the ability of multiple staff members to remember me and say hello, how are you in a genuine manner.Benold's has beautiful selection and wonderful staff. more
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Owner Message

  • Since 1929 Benold's Jewelers, located in Austin, has been the destination for Austin's most coveted fine jewelry. As a local, family-owned jewelry store, it's their passion to treat you like family. Their devotion to excellence in their jewelry & the...

Editorial

  • In Short
    This family-owned jeweler has been providing fine jewelry to Austinites since 1929. Inside the store, expect the sparkle of diamonds and the glitter of gold to dazzle, which is...

  • 3/21/2008 Provided by Citysearch

Additional information

  • Hours:

    Mon-Fri 10am-6pm; Sat 10am-5pm
  • Payments:

    Visa, Master Card, American Express, Discover, Cash
  • Neighborhoods:

    North Shoal Creek, Allandale

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