Downtown Dental Care

Embarrassed to say, but for a man who had not been to the dentist in over 2 decades due to several bad experiences, I can honestly say that I have never received such care, professionalism and customer service, more especially for a dentist office. Dr. Bailey is, beyond question, one of the most dynamic and professional men of dentistry you could ever encounter. His personal interaction and attention to detail is absolutely phenomenal.\r \r Having major surgery performed to get me back to my million dollar smile, Dr. Bailey, Dr. Adams and the team at Downtown Dental keep me in comfort and ease, and the surgery was absolutely surprisingly painless with very little discomfort. Now I am back on track with my standard appointments. I look years younger and feel great. Even my 10 year old son now enjoys going to the dentist now. As I have recommended to numerous others, I do no less to those who may read this and still looking for a great dental office, Downtown Dental hands down.\r \r Thanks Dr. Bailey, Phillip. Pros: Attention to detail and customer service is beyond reproach. more

I really dislike dentist offices in general, and I've been in some scary ones, but this group is great. From the free water and coffee to TVs, vibrating massage chairs, and service (I was also able to listen to my ipod during teeth cleaning), everything was smooth. The views are great, and the staff enjoyable, can't recommend this place enough. more

A few months ago I would have said this has been a five but lately it seems the time with the Dentists is weaning as they bop from patient to patient, assistants are doing more finish work and waiting times are increasing. Economics may be a role as they need to put more appointments together for volume. Some issues with pre-estimates and then the post-work actual charges and I wish date of service charges was on their bills but overall, still well above average. Pros: Friendly, free bottled water, TVs' Cons: Brief dentist time, more finish work done by assistants, estimates versus bill more

From the people who work at the reception desk to the dental hygienists to the dental assistants and the dentists themselves, EVERYONE at this office is friendly and professional. They take a personal interest in making sure you get the dental care you need. I had absolutely no pain during any procedure.\r \r I do not have dental insurance, so I appreciated the very reasonable pricing.\r \r All in all, this is a great dental office, and I would recommend it to anyone. Pros: Parking, Service, Cost, Friendliness. Cons: None. more

I had a tooth that needed to be taken out. I was really hesitant because of bad dental experiences in the past. I was treated very well. Everything was explained and the tooth was removed. I didn't feel anything like i have during other procedures at other offices. I found their prices very reasonable. I highly recommend the office and will be back for sure. Pros: staff/ flat screens/ massage chairs more

I have been going to this office for about fifteen years. Lance Bailey bought this practice three years ago. At first I was hesitant to see a new dentist because of several ongoing issues of poor oral hygiene, mostly due to years of negligence on my part (although there were a few other factors). Lance and his entire staff are the best thing to happen to dentistry. I am never ""afraid"" to go to the dentist anymore. I used to dread it - probably one reason I neglected it for so long. My treatment is a long term ongoing process and we are a bit more than halfway through (it's been going on for about a year now). Progress is slow but deliberate and noticeable. I cannot say enough about not only Dr. Bailey but the entire staff - they exhibit such professionalism. They are always courteous and warm and treat you with the utmost respect - a top notch operation! Pros: Free parking, professionalism, nice offices, cleanliness of space Cons: Television in waitng room more

My visit required a little extra scraping because I had fallen behind on my regular cleanings after recently moving to Portland and finding a new dentist. No cavities, no gum disease. Afterward they tell me I have to pay $148 out of pocket to cover the work (with the hygienist, not a doctor). A few weeks later I received a bill asking for another $120. What is the point of having full dental coverage if I still have to pay that much out of pocket? The service was friendly and the facilities were posh, but ultimately not worth it. I just can't afford this place.\r \r ""Those downtown offices with the great view come at a price, and the customers are paying it."" Pros: View, Facilities, Staff Cons: Price, Busy more

I needed to get in on a Friday due to my work schedule. I called many other offices that were all closed on Fridays. Downtown Dental Care was able to get me in and take care of my dental dilema. Nice neat office! Before and after work appointments! I highly recommend their office! Pros: Fridays; Work hours; Free Parking Cons: Busy office more

From the massage dental chairs to the warm towels for face, this office knows how to take care of you. I have never been to an office like this. I grew up with horrible dental experiences and fearing the dentst. Downtown Dental has changed my perspective. If you are looking for an office where details are not over looked then check them out!!! Pros: before and after work appointments; ammenities Cons: n/a more

I moved here from the midwest and someone I met at work recommended I check the office out. The office is beautiful. The service was great! What I really appreciated is they have morning hours starting at 7am on fridays and two days that offer after work appointments til 7pm. My boss will not let me miss work for dental and medical appointments so it was nice to see how accomodating they were. My hygenist Laura was very kind and gentle and Dr. Adams was too. All in all I was very impressed with how I was treated. I felt like I was pampered from the beginning and would definately recommend them to anyone needing a great dental office with awesome 11th floor views! Pros: paid parking; great views; great service; before and after work hours more

I was referred to the office by a co-worker after a horrific experience at another downtown dental office. I was treated with respect from beginning to end. My hygenist Dana was super. She made me laugh. In fact the whole office seemed to be happy and in good spirits. Dr. Bailey was wonderful. I am someone who likes a lot information and he has been the only dentist that seemed interested enough to give me all that I needed in order to feel comfortable. I would definately recommend them to anyone! Pros: clean; new; free parking; happy group Cons: n/a more

I decided to give Downtown Dental Care a try after reading the other reviews. I was very impressed with what I found. Unlike other offices, this office has flexible hours before and after work that work with my schedule and are open monday through friday. I was also impressed that they have multiple hygenists working all the time so if my husband and I want to come in at the same time we can without having to wait for each other. Dr. Adams was wonderful. I can truly say I felt like the whole office cared about me. From Ipods to complimentary beverages on the way out, they took care of me from beginning to the end! I would highly recommend them! Pros: Free parking; Accomading staff and hours more

I just moved here from out of state and heard about Downtown Dental Care from a coworker. I have never been so impressed with a dental office. They went above and beyond in every way. I look forward my dental appointments now. I would definatley recommend you check them out. more

Like most people, not a big fan of the dentist. I was referred by a friend to downtown dental care and I had a great experience. The office staff were all very nice and accomadating. My hygenist Lisa was so wonderful and answered all of my questions. I could tell the Dr. Bailey cared about me because he spent more time getting to know me personally and did not just look in my mouth and tell me what dental treatment I needed. All in all it was a great experience and I cant wait to tell my other friends about this place. Pros: up to date, clean modern office, free parking, before and after work appointments more

I came in for my new patient exam last month and this was the most professional staff I have ever met. Dr. Bailey was great and his staff were all very caring. I usually hate the dentist but they went out of their way to make me happy. I would highly recommend their office. Pros: convenient location, nice staff, modern office more

I had my first dentist appointment yesterday with Dr. Lance Bailey. He was recommended through a friend. I have a lot of anxiety about going to the dentist and both the doctor and the hygienist did their best to alleviate my anxiety. Leslie, the hygienist, was very gentle and told me exactly what she was going to do every step of the way. She even went over my x-rays with me. It?s also nice to know that if I need any further work done on my teeth (fillings, crown, etc), that I have the option to get some sort of sedation. I highly recommend Downtown Dental Care. more