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Businiess name:
Townhouse Spa
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Review by:
citysearch c.
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Review content:
A massage is supposed to be relaxing. While booking an appointment I was treated so rudely on the telephone. There is no excuse for a spa receptionist not to start the experience by being pleasant. Honestly, if I hadn't already paid, I would have cancelled just due to the attitude received on the phone. One pays too much for these services for such to receive such a snotty attitude. I've worked in sales for a lifetime - and the client always deserves minimal respect, even if you are busy. Good luck Townhouse, because with your current employees you probably aren't getting many return customers.
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