Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Spa Sydell-Cumberland Mall
|
|
Review by:
Guest
|
|
Review content:
I was given a 1/2 gift certificate for my bithday. I was told to request a certain massage therapist at this location. When I made my appointment, I requested the massage therapist that was recommended and I had an appointment with said message therapist. When the massage therapist came to get me, it was someone different. I went back to the desk and inquired why my massage was with a different person. No one at the desk could tell me why. Finally a manager (?) said the person I requested was not there. She said the person had been out sick for a few day. I asked why I wasn't notified prior and no one could tell me why I wasn't told prior to my appointment. Because I could not reschedule, I went ahead with the massage. I was so upset that it was a waste of money. I went home and wrote them an e-mail. No answer. I wrote a second e-mail - no answer. I have called several times and was told someone would call me back - no returned phone calls. Clearly this company is not into good customer service nor do their employees have good customer service skills. Save your money and go elsewhere.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|