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Businiess name:
Evans Property Management
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Review by:
Guest
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Review content:
Evans is the absolute worst management company I have ever rented from. They do not have clear procedures and policies about moving in and moving out, and they use that to their advantage to charge you extra money. They do not take care of issues in a timely fashion, and they do not keep you updated during the process of solving issues. As far as I know, they also do not keep the owners of the properties up to date on issues their tenants are having. I dreaded calling them over anything, because I always felt that I was bothering them, even if it was an important issue like air conditioning in 100+ degree weather. My problems with them continued after move out when I got my deposit back, less $100 with false citations of things that needed "fixing" and ridiculous cleaning fees (they re-cleaned many of the things we had already cleaned, claiming it wasn't good enough). I was given no move out check list, so we cleaned to the best of our ability and judgement, and then we were told it was "disgusting". I called to challenge the $100 that was held back from my deposit, and the person I spoke to was the most unprofessional person I have ever dealt with at a business. She literally yelled at me over the phone, cut me off numerous times, and said things like "I'm not talking to you about this any more," and "We're done now," during the conversation while I was trying to present my case. For some reason, we felt Evans had a problem with us the entire time we were renting from them. They were extremely difficult to work with, and I absolutely DO NOT recommend any one rent from them or use them to manage properties. If I could give them zero stars, I would.
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