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Businiess name:
ADT
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Review by:
citysearch c.
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Review content:
My Husband & I signed with ADT in September of 2001 to have our home alarm system equipment installed & agreed to a 3 year monitoring contract, 5 years later we turned off our alarm service with ADT. In 2008 due to an increase in crime in our area I called ADT to begin monitoring again, we already had our ADT equipment in our home. The representive came to the house & the papers were signed- so again I was locked into a 3 year contract just because I wanted to restart servies- NO SYSTEM HAD TO BE INSTALLED AT THAT TIME. 2009 we sold our home & begin building a new home- I did not have ADT service at my home for 1 year & a half-due to building, but had to contine paying ADT when they were not even providing service because they were going to charge me with an very high cancelation fee. They CLAIM you can transfer you contract anywhere in the US- but beware because when you transfer- keep in mind they will not let you out of the existing contract, SO THEY CLAIM, & if you try to tranfer they expect you to sign another 3 year contract, just because you moved. They WILL NOT let you transfer only what's left of your existing contract. Also they will raise your monthly rate to whatever they desire. The monthly rate agreed upon in the contract NEVER stays the same- they increase it 2-3 times a year. I just want to pass this on to anyone needing an alarm system.
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