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Businiess name:
Mrs. Backer's Pastry Shop
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Review by:
citysearch c.
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Review content:
despite the fact that the bakery is a darling place first established in the 1940's- claiming to be one of the best pastry shops around, i have never in my life been more disappointed with the customer service given at this excuse of an establishment. On multiple occasions I have gone down to the shop for a tart or a cookie and it has said 'out for a ride' or 'sorry for the inconvenience, we really never do this, but: our son is getting married tonight and we will re-open....' It is positively outraging. Besides that, they ARE only open the five days a week (tues-saturday) so i have been denied service on multiple occasions. It really is a shame to have such a quaint little place with so much potential be such a let down when it comes to customer service. better luck next time mrs. backer.
Pros: raspberry tarts are lovely.
Cons: customer service
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