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Businiess name:
78-79 York Associates
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Review by:
Guest
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Review content:
Moved out and was promised that my deposit would be returned within 6-8 weeks. I called 9 weeks after moving out multiple times until I got Leena on the phone. (Note: They NEVER return messages. You have to get somebody live if you are going to get anywhere). They looked up my account and said that my check had been mailed on Monday (making it already late), and when they recited the new address, they had mis-typed my zip code. They said I won't get the check and that it will be delayed until it gets returned from the post office, which would take up to a MONTH. I asked that they cancel and re-send the check to the correct address, and they said that it's out of their hands.
To reiterate:
1. They are unresponsive and do not return calls (this is not the first time I've needed to get a hold of them and never been called back).
2. They don't return deposits on time. So don't count on getting it back in a timely manner.
3. When they screw up, they don't offer to try to fix their mistakes. They don't even offer so much as an apology. They have an "it's not my problem" attitude.
4. They are unhelpful, rude, and unprofessional.
DO NOT LIVE IN ONE OF THEIR BUILDINGS.
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