JavaScript is not enabled.
Terrible customer service, bad store policy - Review by Laura K | Pookie and Sebastian

Pookie and Sebastian

Claim

Terrible customer service, bad store policy 8/17/2005

I used to love this store for cute, cheap, trendy clothing that was always complimented. I had a very bad experience with them last summer and I have not been back since. I bought a shirt off the sale rack and asked the salesperson if I should try it on. She discouraged me for several reasons: they were closing the store and she didn't want to be bothered, and the shirt was "one size fit all" so she said just buy it. So instead of trying it on I bought it and took it home. I tried it on when I got home and found about 3 holes in it. The next morning I called the store to complain and even explained that I was discouraged from trying it on and they told me that they have a no return, no store credit policy. So basically I bought it and it was mine forever. In the end I had to throw the shirt out and wasted forty dollars on nothing. Their stuff is cheap and poorly made. more
Summer SALE!!!:
15% OFF all yearly plans
Use year15 at checkout. Expires 1/1/2021