I will never take my cats anywhere else. First, there is the emergency service. Thankfully, we've only had to use that sparingly (yes, it is expensive - but then again, it's pretty expensive when I need to go the ER as a human too) but when we have needed to; the quick care and concern for my pets (cats - three over the years that I've taken to friendship) was fantastic. Regular care isn't cheap here - this is not your run of the mill place. There's nothing ultimately wrong with somebody being concerned about cost; but that doesn't make this a bad place. When you've paid several hundred dollars for a purebred pet that has special needs - then spending more for their care is part and parcel of the responsibility that I feel I owe my cat(s). If you cannot afford it - paying that much makes you grumpy - go elsewhere. But don't equate that to the quality of care you get here. Dr. Kuehn and Boone in particular are my two favorites. You could not ask for more compassionate and honest vets. When I had to finally put down a beloved cat earlier this fall; I don't know how I would have had the strength to do the right thing without Dr. Boone. When another pet became very ill following a surgical procedure, Dr. Kuehn came in on her day off to see him and worked with us to find an out of the box treatment - which worked. Not to mention, she didn't charge us for that appointment - which is just insanely nice. See that's what I really can't figure out with some of the reviews. While I've had some enormous bills at Friendship, for sure; I've also been many times for follow ups where the hospital has discounted or waived the appointment fee (charging me on occasion only for the meds or bloodwork). Usually when I bring in multiple pets, they end up only charging me for one appointment. It's not a guarantee, but I do feel that they make an effort to be cognizant of the high costs and help where they can. And to the person that thought it was insane that her pet needed dental surgery and that this meant friendship w
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