Brother's Fine Furniture

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4018 Market St
Philadelphia, PA 19104

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(215) 222-4750
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Reviews
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( 3 )

Best

Brothers has the best prices, I will be back to get the rest of my furniture from them, when my taxes come in.

Worst

I ordered merchandise over the phone and scheduled a day for delivery. I called back a couple days later to push back the delivery date which I did not have a problem with doing. ...

Brothers has the best prices, Great service five stars 4/7/2011

Brothers has the best prices, I will be back to get the rest of my furniture from them, when my taxes come in. more

Horrible Service 2/17/2011

I ordered merchandise over the phone and scheduled a day for delivery. I called back a couple days later to push back the delivery date which I did not have a problem with doing. I was informed sometime later that the merchandise would not be able to be delivered on the day we agreed on because the merchandise was now on backorder. It was very unprofessional that I was not informed about the merchandise being on back order. When I was address, my concern with this issue the person on the phone was very short and didn't show much interest in getting an answer of when I would receive my merchandise. So I demanded a full refund and found the same exact merchandise at another location for over $50 cheaper (including delivery). My suggestion... shop around before deciding on Brothers Fine Furniture, they are hit or miss when it comes to pleasing their customers. You should always be satisfied when you are spending YOUR money! more

Pretty good experience at brothers 2/3/2009

Brothers was a very good store to purchase my furniture from. Thanks to them I was able to save some extra money and they gave me a lot of stuff for prices I could not get anywhere else, One minor complaint the delivery guy was an hour later than he said. I am going to buy my dinette set from them next week, thanks Brothers. more

Worst Customer Service EVER 1/21/2009

The Brother's Fine Furniture on Market Street provided abominable customer service. Management is needlessly rude, argumentative and dismissive...sales people are unapologetic for obvious errors. These clowns don't even deserve one star. Do yourself a favor and go with someone who won't give you cheap furniture BUT THEN charge high taxes and delivery fees and then ask you to set your stuff up yourself. NOT worth it!!!!!!! more
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Additional information
  • Neighborhoods: West Philadelphia, West Powelton
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