Clear Internet

I had clear a while back and now I'm going bank to them their the best more

I signed up for the mobile service and was given a USB modem. I thought it would be great to be able to use it on the go and since I live a few blocks from the store, I'd be in the network range for good connectivity, but that hasn't been the case. When the service actually works, it works well. I can stream without long buffering times. The problem is that 2-3 times a week I'm on the phone with them getting the service up and running. They tell me there are two towers close to my house, but for some reason I have constant trouble connecting to them. When I call they tell me they have to "reset the modem" and then the service works. I've never been able to get the modem to work outside my neighborhood and although there are other cities that are supposed to have clear service, I've never been able to get the modem to work. Now, living close to a clear store, I thought I could take the modem in and have them fix the problem, however, the store is not able to do anything but sell the devices. They can't change your billing, they can't address connectivity issues and they pretty much can't help you once you've signed up for the service. They just refer you to the clear customer service line. The customer service line connects you to a call center somewhere in Asia where they barely speak english and aren't going to be able to assist you with much. I've been given the following advice when I've called: move to another room in your house, make sure you don't have double-paned or tinted windows, make sure the modem is at least 4 feet off the ground. These aren't actually solutions to the problem. Also they've told me more than once that the towers are down and I would have to just wait until they sent a technician out to fix them which could take up to 5 days. Unfortunately I'm locked into a contract, but after a few months of this, I might just cut my losses and try to buy out of it. more

All the people giving clear five stars on this website might be clear employees.. They are scammers.. Slow speed in the Philadelphia area and customer service is non existent... Stay clear of clear... Take your money else where and avoid the trouble.. more

You do get your luck in picking agents. Years ago, I called to ask for assistance while using a Linux system. I called twice, and one agent flat out refused to troubleshoot, claiming they didn’t cover the Linux system. The other agent read me the standard disclaimer on Linux, then tried to help me. So clearly, some agents are more techie than others. more

CLEAR is the easiest wireless internet service I’ve ever used! I’m always online and can get things done so much faster than I did with my old wireless internet. Thanks for the great product! more

I take the bus to my school’s campus every day. I love being able to plug in my CLEAR modem and do work on my laptop during the ride. I can e-mail assignments, do last-minute studying and watch lectures. It’s awesome. more

I used Clear Internet Service and have not encountered any problem installing the software. You can check the signal strength from the installed software. It was activated when I got home and I was able to surf right away without waiting for 24 hours activation period. I was surprised with the speed of my page load, faster than the wifi connection I’ve been sharing with my neighbor for 4 months. more

Hi,I just signed up for Clear Internet a couple of weeks ago. I have the home service and mobile service and I am very pleased with my service. My internet service is fast on both my desktop and laptop and I download like crazy (15+ music files at a time). So, no complaints here. I hope clear bring out even faster services. more

I got the home plan with clear internet service. I bought it over the phone on Thursday December 10th and got over the mail the next day,Friday. It was easy as 1-2-3 to install, all you have to do is plug it in. I can surf the internet like crazy now!! It is super fast. I even downloaded 100 songs to my computer and it did not take me a long time. It might be too soon to say i would recommend it but so far i love their service. more

I love being able to take my notebook everywhere I go and write. This lets me research articles and publish them no matter where I am. The speed and convenience that Clear internet service delivers is definitely outstanding! more

First of all I want to say… I am really impressed with the connection speed and the affordability of Clear Internet Service. I am very happy with Clear Internet service. I’m already telling friends and neighbors about them, and its advantages over their competitors. more

CLEAR Internet Service has great quality, great service – I love it!! I was tired of not making connections with the other internet company. I highly recommend their internet service. more

I used to use "other" internet providers but then I tried CLEAR Internet Service and was blown away by the excellent service as well as the value! I will never switch back. It’s a CLEAR choice who to go with!!! more

I just started using CLEAR Internet Service and it's such an outstanding service. I work from home, so I've been utilizing nearly every feature. Being able to forward calls and check my voice mail through my e-mail account makes things much easier. I can accomplish more at once. more

I've had it for almost a month and watching tv shows streaming has been kind of frustrating, the videos seem to require loading more frequently than with the previous internet provider. Nonetheless, it is still a convenient and inexpensive source of getting wireless internet nearly anywhere in the area. more

Clear is really the good internet service provider here. And won't wait me anymore to load my page, it really gives me a fast work right now... more

Clear Internet Philadelphia Rocks! more

Clear Internet Philadelphia really rocks! more

Clear Internet Philadelphia is the best when it comes to Internet service. Their connection are great it is fast and I am not getting bored waiting for the page to load. Their service is the best way to browse world wide web. Awesome! more

The great service has been everything I hoped it would when I first contacted you. You have certainly delivered results. Thank you so much. Worth every penny. more