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Generation America - Austin, TX - Reviews page 1 - Judysbook

Generation America

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3103 Bee Caves Rd # 133
Austin, TX 78746
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(512) 363-5161
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Reviews

( 2 )
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( 2 )

Best

We strive for 100% member delight but that doesn't always happen. Our goal is to answer every call but sometimes call volume exceeds our member services staff but know we are trul...

Worst

The website is poor. It does not give you a comparison shopping for your insurance needs. You have to try to manipulate the information to try to get answers you need. You will ne...

Clarification 4/12/2013

We strive for 100% member delight but that doesn't always happen. Our goal is to answer every call but sometimes call volume exceeds our member services staff but know we are truly here to serve you. I thought it might be good to explain the two items raised. The first relates to membership renewal. Unfortunately, there are times when notices and payments cross in the mail or a member uses the new member system rather than the renewal system . We call each person and fix the situation immediately. As for insurance, we are not like AARP which is an insurance agency and can quote prices or like AMAC whose owner owns an insurance agency and has his insurance staff answer the phones. Generation America is totally independent and focuses on protecting seniors and fighting for them. We don't fight for your money. Thus we have the BEST insurance offerings through a partner that offers 50 choices to provide members exactly what suits their needs. Generation America is the Premiere seniors organization with its focus on the safety, security and well-being of seniors. Visit our website at generationamerica.org. There you will find resources that help seniors. Visit the other guys and you'll see opportunities to spend your money. We may not be perfect but we strive to be just that for our members everyday. Warmest Regards, The Generation America Support Team more

GET ACT TOGTHER IF YOU ARE GOING TO SWAY PEOPLE FROM AARP! 3/29/2013

The website is poor. It does not give you a comparison shopping for your insurance needs. You have to try to manipulate the information to try to get answers you need. You will need more than you have to make an impact on AARP. I really thought you may be the alternitive me and my over 65 friends are looking for but you are not at this point! more

Not happy 6/4/2012

I recently Joined Generation America with high hopes and a sense of finally a conservative group for us! Well I got my credit card statement and saw I was billed twice by them well that stuff happens so I try to log on to site and get it taken care of and can not log on can not get help to log on as web site does not work well. So I call and get a nice voice getting my info and wanting me to join CLICK I am transfered to voice mail twice today and once yesterday. Customer Service is really poor I am so turned off by this I just want a refund Guess they are going to make me call credit card company to cancel Great Idea poor service more

Generation America – Community for Senior American Citizens 12/27/2009

Generation America is focused & determined to realize the full potential of our organization and we are excited about the American seniors community we are building. Our ultimate vision is that of an online community that extends and enhances many aspects of our lives. more
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Additional information

  • Neighborhoods:

    The Corners

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