Whitakers Auto Body & Paint

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2019 S Lamar Blvd .
Austin, TX 78704

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(512) 893-6032
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Whitakers Auto Body & Paint - Austin, TX
Whitakers Auto Body & Paint - Austin, TX
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Reviews
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Best

I recently had an accident. Somebody rear ended my brand new car. My dealership recommended Whitakers. They did a great job on the car. I really appreciate their great service. ...

Worst

If LQQKS were the only aspect of getting your car fixed, then this place a winner BUT unfortunately that's not the case. The repair looked good but there was something about it t...

Thank you Steve and Staff! 12/5/2008

I wish to express my sincere gratitude to you all for the repair of my front bumper last week. Steve; you left me speechless with your kind & charitable actoins in my time of need. Thank you also to the young man that re-attached the bumper. I am forever grateful. It is comforting to know there are people like you all in the auto industry. I live in the nieighborhood and am proud to be your neighbor. I will refer anyone who needs work done AND I have already told tons of people of your generosity! Warmest regards, Brandy C. more
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Great service, good people 11/24/2008

I recently had a fender bender on the Lamar Bridge. I was paying for the repairs myself, and after another collision shop wanted to charge me an arm and a leg for a new bumper assmbly for my old 98 Prizm, I took it to Whitakers, where Carlos Davila was willing to work with me, saying they'd install the new bumper if I got the parts. I found a used bumper and bought some new headlights, and Carlos was a man of his word: Whitaker's installed the bumper and headlamps at a reasonable price, with no pressure for any service I didn't want. The whole deal ended up costing me half the original estimate. They did a great job, for the price they quoted me, and in the time they said they would. Great service, good people. more
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Thank you 10/29/2008

Thanks for your great customer service today. I'm the guy with the Hyundai that had a sprung trunk latch and you fixed it by bending it back. When I told my wife and our friends about it, they were impressed too. more
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Friendly, Reassuring, Professional, Excellent results 10/29/2008

I wanted to take a moment to thank you for your kindness in helping me with my car. I've come to really appreciate how difficult it is to leave over your most important and necessary possession to someone else. After speaking with a number of other shops, it was really nice to have someone take the time to talk through all the steps with me. You were so friendly and reassuring that I felt completely confident leaving my car in your more than capable hands. Thank you again, so much! more
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Professional and Efficient 10/19/2008

All phases of the repair process were handled with unusual professionalism and efficiency. Each employee did their job well, and my automobile was restored to its original condition. They worked well with the car rental company, and the insurance company. I would highly recommend this business, and it would be my first choice for an Auto Body and Paint shop should I need one again. Pros: Excellent customer service, good communication, high quality work Cons: None noted more
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Fantastic customer service from start to finish 10/13/2008

I recently elected to do business with your company for body work on my Ford Explorer. I was extremely impressed with the service I received. From beginning to end Matt and Alex were fantastic. All questions were answered in a professional and courteous manner. I have admittedly high standards when it comes to customer report and it is a rare occurrence that my standards are exceeded. Referrals are the benchmark of any great business experience and I can assure you that I will refer people to your company. Thank you for the pleasant experience. more
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EXCELLENT! 10/3/2008

I couldn't have asked for better service. Ranked excellent on my list. Thanks to State Farm for sending us to you - more
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My car is pretty again! 10/3/2008

Thank you so much for making my car pretty again! The service is always impeccable. You have my business for life:) Thanks again. more
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Dependable, wonderful customer service 9/9/2008

Thanks to Joe and the entire Whitaker's crew for always taking such great care of me and my jeep liberty! It's refreshing to know that there is a wonderful, dependable place that I can turn to in car trouble. more
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THANK YOU 9/9/2008

Thank you so much for cleaning my car on August 5th after repairing my bumper, which was a simple task for your shop. I no longer have a father, brother, or son, so any little extra help I get is so appreciated. Word of mouth is your best advertisement and I continue to send people to your business. more
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UPDATE: OWNER TRIED TO MAKE AMENDS: Worst customer service experience of my life 8/4/2008

UPDATE: Several months have passed since my initial review, and the owner of the shop has contacted me to apologize for the service I received, inform me that the manager responsible for my car's repair was fired and ask me to remove my review. Although everything I've stated below remains true, I appreciate the effort to make amends. Pros: Staff is very polite when you actually talk to a person who can lie to you about the status of your repair. Cons: Worst possible service. Period. more
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Without a doubt, Whitaker's is the best bodyshop in town. 7/27/2008

I took my pick-up to three shops for an estimate on a dented front fender, and the lowest price I got was over 1300.00, and was told that it would take at least a week to repair. I found Whitaker's using an internet search and, based on their great reviews, I decided to give them a shot. Pros: Price, speed of repair, quality of work, professional staff, HONESTY Cons: none more
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Thank You Whitakers Auto Body! 7/21/2008

As a proud owner of an Acura TL, I was upset when a scratch was found on my car. On recommendation from one of your employees, I took my car to Whitakers Auto Body and Paint, 2019 S Lamar. Joe H and his staff were extremely helpful and courteous. They were able to repair the scratch in record time, making it look as good as new. more
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Excellent quality of work, customer service & professionalism 7/21/2008

I would like to take this opportunity to thank Whitakers Auto Body and their staff for the high quality of workmenship and professionalism I experienced when I had my wife's Lexus in for work recently. As you know I had been looking for a quality shop to do the work. While the dealership had recommended other establishments, they were on the other side of town, and a good 35-45 minutes or more away depending on traffic. more
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All Hail Whitaker's, Best Dent Removal! 5/27/2008

I have had the unfortuntate experience of having damage 2 in less than a month... Mathew is a pro and took really good care of my babied car and my persoanl need to keep it clean, uh' okay perfect. more
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Great Customer Service 5/11/2008

I had my 1976 Starsky and Hutch Gran Torino repainted at this shop. They worked with me on getting the famous stripe just right.. never once got impatient. The body work was top notch and the owner Steve, will tell you up front what to expect. I had nothing but a good experience overall with this shop. Pros: Easy to work with. Reasonable price. Good work Cons: none noted more
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Even a Neat Freak loves 'em! 4/15/2008

I am a nit picky neat freak. No bones about it, but especially when it comes to my beloved Z3. Most people are surprised at my attention to the tiniest detail and thus I tend to be a nightmare to most detailers, body shops? but not Whitakers. Joe Hernandez is a great guy who understands my need for perfection. As a woman, it is often challenging and or uncomfortable to interact with car shops of any sort as they tend to think a woman, doesn?t have a clue nor can she appreciate automobiles. I am very happy with the service the Whitakers staff provided, they were courteous and went the extra effort to make sure I was comfortable every step of the way, including wanting to inspect their paint booth. It was the best I have seen! They took a multitude of pictures of my car before any work was done and I was able to go online and see my car during the process. This was a great help when I had questions? and I always have questions. Pros: Joe Hernandez more
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Quick and easy... great service! 2/15/2008

I took my car here not knowing what to expect (I've never taken my car to a body shop before), but the staff was so nice and they fixed my bumper extremely quickly! I definitely recommend this place. Pros: Fast service, polite employees more
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excellent service 2/12/2008

Joe H and his staff are the best. Even after closing hours, they were professional and courteous. They were able to repair the scratch on my car, making it look as good as new. All for the price of a smile! Without any hesitation, I would recommend everyone to go to Whitakers for all their auto body/paint repairs. more
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great work, little longer than wanted,great people 11/1/2007

Just wanted to thank the team at Whitakers Auto Body . Pros: great people Cons: little long more
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Owner Message

  • WHITAKERS Auto Body & Paint is the leader in Austin Texas for all you Body Shop needs. With 25 years of experience, our expertise is to provide the highest quality Auto Body Repair service and products available in Austin, TX.
    Our highly-skilled, Certified Technicians at WHITAKERS Auto Body & Paint will restore your vehicle to pre-accident specifications. We specialize in all aspects of Collision Repair and take great pride in being the preferred auto body shop in Austin TX. We service accident claims for ''ALL Insurance Companies'' and we stand behind our work with a Lifetime Warranty! Let the pros at WHITAKERS Auto Body & Paint have your car, truck or SUV looking brand new at a price you can afford. If you have any questions or would like to make an appointment, you can call at (512) 442-2235, email or just drop by Today!

Editorial

  • WHITAKERS Auto Body & Paint takes care of all your personal auto body repair and painting needs.

  • 11/12/2008 Provided by Citysearch
Additional information
  • Hours: Monday - Friday 8:00 to 5:00 Saturday by appointment
  • Payments: Visa, Master Card
  • Neighborhoods: South Lamar, Zilker
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