Virginia Collision Ctr Inc

My Father had bought me a new Toyota camry for my graduation from college. Stupid enough I ran it into the backend of a darn truck. Was talking on my cell and not paying attention, never again, therefore a big mistake.My insurance company had me get a few estimates which was a real pain until I went to Virginia Collision Center. Turned out I found out from my insurance company that they are a preferred shop! I had no clue as to what I was doing and the owner of this place explained everything to me and made me the situation of getting my new car fixed alot easier for me. All I had to do was sit back and let it get fixed. It was fast and conveniently close to my job. When I went to get my car it looked great, everything looked as it did the day my Dad bought it for me. Front end looks excellent, no weird noises and rides as smooth as day one! Thank you Virginia Collision Center, Love you all !!!!!! more

I JUST HAD MY CHEVY MALIBU REPAIRED AFTER MY THIRD ACCIDENT. I ONLY WISH THAT I HAD FOUND VIRGINIA COLLISION CENTER TO REPAIR MY CHEVY THE FIRST TWO TIMES. THIS TIME MY CAR ACTUALLY WAS REPAIRED PROPERLY , WITH NO DELAYS. THE STAFF ALL WERE VERY FRIENDLY, AND GUIDED ME THROUGH THE ENTIRE PROCESS. GREAT WORK, AND THE REFINISH WORK WAS UNDETECTABLE. I WOULD HIGHLY RECOMMEND VIRGINIA COLLISION CENTER TO ANYONE ! ! ! FOR A WOMAN, WITH LIMITED KNOWLEGE OF THE PROCESS, THIS HAS BEEN VERY EDUCATIONAL FOR ME. GREAT EXPERIENCE ! ! ! more

THIS COMPANY VA COLLISION / CLINT/ WILL LEAD YOU TO BELIVE THEY ARE BY THE BOOK PROFESSIONALS WHEN IN FACT THEY WILL DO OR SAY WHAT THEY HAVE TO FOR SELF ADVANCEMENT.THIS COMPANY HAS AN ACCOUNT THAT IS WAY PAST DUE WITH MY COMPANY .THEY MAKE EXCUSE AFTER EXCUSE FOR NON-PAYMENT TO INCLUDE TEARS FROM STAFF. IT AMAZES ME THAT FOR A COMPANY THAT IS SO BROKE HOW AN OWNER CAN DRIVE AROUND IN SEVERAL NEW VEHICLES. ARE MY FAMILY AND STAFF AND THERE FAMILIES NOT AS IMPORTANT AS HIS? HMM. MAKES A PERSON WONDER. I'LL CONTINUE TO PRAY FOR HIM. Pros: HAVEN'T FIGURED THIS ONE YET Cons: IM OUT OF ALOT OF MONEY more

My car was hit in the rear driver door and quarter panel last spring. I brought it to the recommended Auto Repair Express Service center, Virginia Collision Center (VCC) in Richmond. It took almost four weeks to repair after being estimated only two weeks. After receiving it back my headlights, taillights, rear defrost, and all rear driver-side door functions didn't work. Additionally, there were tiny holes in all over the rear door interior panel and upholstery from a cutting torch (or welding?) and a rear seat belt was jammed. You would think VCC would have quality checked the car before sending it out!! I brought the car back with a laundry list of items to be fixed. I received it back and the rear door still didn't open/work. Had to send it back a third time and they told me the door didn't work due to a preexisting condition with the car. Funny (not really), because the door that didn't work was the one they replaced from accident damage. Each one of the send-backs took between one and two weeks for the ""repair"". Ended up very frustrated and brought car to another auto shop that was able to diagnose the issue (bad window motor and handle mechanism) and fix it in a few days. Moral of story-- never go to VCC. Cons: Everything more

I HAVE HAD THREE VEHICLES SEMI RESTORED AND AM VERY HAPPY WITH BOTH THE WORK, AND THE WAY I WAS TREATED. I WOULD RECOMMENT THE SHOP TO ANY ONE. more

I was in a fender bender on 10/27/06 and dropped the car off on 11/6/06 with a goal of finishing it on 11/13/06 I understand there are snags and unexpected changes however it is 12/20/06 and still no car. They said it will be ready middle to end of next week which is what they say every time I call every wednesday since I dropped it off. The front office staff is great however I spoke with the owner today who would not entertain my request and was rude and interrupted me several times so I got kind of angry and got rude back so he proceeded to yell ""well merry christmas to you"" and hung up me. Not what I call customer service. I have heard they do great work so I assume my car will look great at then end of this but we will see. Do not go to Virginia Collision Center Inc! more