I thought they had reasonable prices and were quick, so I returned to White Bridge Auto Wash. I was in a time crunch and selected a very basic wash - the ""Good"" - and my car was put through the line. However, upon leaving and examination of my car, I had two significant nicks in the car that were not there prior to my wash. The car is new, and I do my best to keep it looking nice so it was extremely frustrating. I returned to the auto wash to point out the new nicks. Since there was no way I could prove that they did it, I just asked the manager to be aware that somehow - either the machine's error or in the process of putting the car through the machine - damage was done. He was extremely irritated, saying I must have my facts wrong or the machine would give every car nicks. This is illogical because in placing the car in the lineup individuals drive the car in a crowded room to put it through the machine. Additionally, machines mess up, not always consistently. Think how many computers randomly have glitches! In short, he never apologized and insisted I was wrong. I ended up leaving because I knew there was no way he would admit to any fault (a very poor management belief) or apologize. To anyone debating whether or not to go, imagine if more serious damage was done and was not admitted to - which is not unlikely considering my experience - and how it would be handled. The price may be good, but the mismanagement and potential damage make this quick wash entirely not worth it. \r
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The most unfortunte part about this experience for White Bridge Auto Wash is that if the management had simply listened to my story, apologized, and said they would be aware of potential damage to other vehicles I would have never written this review.
Pros: price
Cons: damage, poor management
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