I've been to all the Thai places in Richmond--this was my first and remains my favorite. Delicious food, prepared to your spice tolerance, and fast, courteous service. Prices are reasonable. They have two dining rooms, so if you have a big group, you can reserve the back room. Atmosphere isn't all that--it's an old High's ice cream parlor, and it still has the pink booths--but I've always found the best food in dives so I don't pay too much attention to the looks of a place. I'm a regular here.
Pros: great food, inexpensive, great service
Cons: no real ambience