Salon Thalia

Travis really took the time to work with what kind of look I wanted. He had great ideas on how to update me and make me feel INCREDIBLE! I get so many compliments on my cut and color! He used to be an educator for a big company and is really knowledgeable in his craft. This man is truly an artist! I will never let anyone else touch my hair again! The work he created was AMAZING and he is a really great person also! The price wasn't too bad either. Pros: Excellent Colorist and Hair Cutter! Cons: NONE! more

I recently went to Memories for the first time for a Brazillian wax - everything you've heard about her is true! She is amazing! Like the girl below me said, she usses some special wax that hurt no more than a bandaid coming off. And personally, I had a perfectly warm greeting from the reception staff so I don't know what that's about. I'm gonna try them for my hair next, I hope that's as great as Memories was! Plus, i didn't even get bumpy the next day. Pros: Memories - Amazing!!! Cons: None I can think of more

Memories was incredible. She made me comfortable, and used this blue wax which made the bikini wax feel the same as a band-aid wripping off. Pros: Easiest bikini wax ever Cons: Not the most welcoming reception staff. more

I've had a couple facials here over the past year and I just have to say how much I love Memories and the salon itself. In this economy, my skin is something I just won't scrimp on, it makes me feel good and Memories is the best - number 1 hands down in Philadelphia - no question about it! She really customizes each time depending on what I need and is so funny and warm and soothing. She never makes me feel bad about my occassional or not so ocasional acne. The salon itself is beautiful! I can't remember the name of the girl who cut my hair but she was great too. I just wish I could afford all the wonderful products they have up front! Pros: Amazing facials! Cons: none I can think of more

A friend of mine had told me about this place a while ago and I never made it in until recently. I'm sorry I waited so long. My hair has never looked better. Even weeks later after my cut, my hair is still drying really well on its own. Usually, my hair falls back into its unruly self after a week or two when I leave a salon but not this time. I also had a one color done and I bought the shampoo and conditioner they had recommended from Kerasstasse and wow! They were right, they really do make a difference. I've been using Redken and Pantene for so many years and I didn't realize what a difference the right products and the right cut can make. Plus, its just a beautiful salon with huge windows overlooking the park, it really can't be beat! I'm gonna go back soon for a facial with Memmories (I think that's her name, she did my brows too!) and I think that's gonna be awesome too! I don't usually write these kinds of things but I really liked my expereicne here so I wanted to share. Pros: Clean, beautiful, luxurious Cons: none I can think of more

I've been a customer for about 2 years now and have had nothing but a positive experience. My hair is extremely thick and hard to control but I was able to get a cut that was easy to manage, stylish and hip. The stylist was able to look at my hair and direct me to a cut that would work with my hair type and the shape of my face. I wasn't sure that I was going to like the cut but I'm glad I listened because now I love it.They have always given me nothing but a professional cut , and a smiling face the moment I enter the building. The salon is always clean with a professional atmosphere and they never had to bump my appointment due to another client who was disrespectful by showed up late. But I must say I LOVE MY HAIR!!!!!! And have gotten complement after complement by my friends. I'll continue to give them my repeat business. Thanks guys, I never knew I could look so good!!!!! Pros: smart stylists, great people, helpfull front desk, Cons: parking more

I have never written a review before but feel so strongly about Salon Thalia that I have to write one now. I was a customer there from the day they opened... like 4 or 5 years ago until recently. I went there religiously (for cuts & highlights) the entire time. I purchased every hair care product from them including shampoo/conditioner and even my brushes, not to mention I referred dozens (seriously dozens) of people there. I was only ever welcomed there by my stylist, assistants and just one of the owners. The front desk staff and the other owner were never gracious and never acted appreciative of my business or referrals. I was treated with disrespect on more than 1 occasion (in-person and over the phone). My stylist was the reason I endured ? always gracious, super-talented, appreciative and accommodating. I adore my stylist, so when they left, I left. Unfortunately, they parted ways on less than amicable circumstances. The reason for this post is not only the above but to reveal the manner in which they have handled this undesirable circumstance. Days later, I learned that one of the front desk attendants posted on their Facebook page that they were happy to not have to wait on me again... and they used my first and last name. Needless to say, I was shocked and furious as this is WILDLY unprofessional and truly ridiculous because other than get annoyed by their frequently unhelpful and at times rude behavior, I have never treated them with unkindness or disrespect. Plus I have spent THOUSANDS annually since they opened and referred MANY others who have referred others. Apparently there was real issue with treating a long-time consumer with respect and courtesy ? and NO UNDERSTANDING OF TRUE CUSTOMER SERVICE and what that entails in a business model that depends on repeat business and referrals. I do not take pleasure in posting reviews like this but felt the need to in this occasion. Pros: Some individual stylists Cons: Management more

I have been going to Thalia for a little while now. I usually feel amazing when i leave the salon but i have had some unfortunate cuts recently. I brought pictures to the stylist only to have those pictures ignored. I am in a wedding in a couple of weeks and there is nothing i can do to fix the damage caused. Believe me there is no way to cover up this unprofessional cut. I asked the stylist whu my cut didnt look like the picture and he replied, "" you dont have that kind of hair. It was never going to look like the picture."" as my stylist shouldnt he have told me that before he started cutting?! I left the salon in tears and I wont go back. Cons: didnt listen to customer wishes more

Salon Thalia rocks! The whole vibe of the place is so cool and clean, you just feel good walking in there. I always leave feeling relaxed and happy. It's a little bit more on the pricier side but worth every penny because my color and cuts always last so long. I never feel pressured to buy products (which I do anyway because I love kerastasse!) Everyone there is always warm and courteous. I highly recommend thalia!!! more

I cut my normally long hair into a bob last winter and dyed it dark brown. By spring I was ready for a cut and a lighter hair color. I was nervous to let just anyone cut my already short hair --I just wanted it reshaped & was afraid it would get butchered. I knew I needed to splurge on a quality stylist from a quality salon. Based on CitySearch results I booked an appointment with Carolyn at Salon Thalia. She did a great job with the cut, color & highlights. She was so friendly and offered her expert opinion --which I'm glad she did because her color suggestion was better than what I originally wanted. Even her assistant, Susan, was so nice and attentive. It was a really great experience and the salon is beautiful. Pros: customer serivce, expertise more

I can personally recommend MICHAEL as someone who takes the time to get to know you and your hair, and makes the most of what he learns. Best haircut EVER. Also, not trying to sell you services or products you don't need. Cannot recommend highly enough. more

I recently went to salon thalia for the first time. One of my coworkers gets her hair done there and sent me to katie. Ever since katie has done my color I have been recieving compliments from all of my friends and even my husband noticed! I've always splurged on my hair, but i have never recieved as much feedback as i have since i've been to salon thalia. Id recommend Katie to anyone whos looking for a new look !! Thanks Katie!! and Salon Thalia! Pros: everything, location!! Cons: nothing more

One of the first things I noticed about this salon is that when I called and said I was a new client and didn't know who I wanted to see, the receptionist actually took a minute to sit there and try to figure out who would be best for my personality, my budget and my hair. I have worked at some of the best salons in NYC and I know that that is the best kind of customer service, unlike some other places I have called in Philly who will just stick me with whoever. I saw Carter the first time I went and I really really liked what he did and him personally but then he went and moved out of state on me! So I was nervous about trying someone else but since I liked the salon so much I tried out Carolyn and I can honestly say, she is great and I am just as happy with her as I was with Carter. She really took the time to listen to me and she gave me a great cut. more

I love this salon! I have a great experience everytime I go and I always pay a fair price. Sure, its a bit more expensive than some places but I don't get the same quality elsewhere. Everyone here is so nice and warm, from the front of the salon to the back. I always feel welcome and I just enjoy being here. Plus, my hair always looks great! And I like how they have snacks out because I always come after work when I'm starving! Too bad they don't have wine out -- that would make my experience even better! Pros: Value, Skill, Ambience...... more

In a last few months I have spent fair amount of money getting treatments, products and services in this salon and I would expect salon thalia to care a little more about whether or not I am satisfied with the results. It happened that I was not too happy with my resent experience (did not like how my hair came out), so instead of offering to do something to fix it, they make it sound that there is nothing they can do about it?.did not seemed like they care a lot about customer satisfaction... they did make me feel like they do not. And considering price you pay pay, I would expect a little more attention? more

Had my first experience at this salon this past weekend. Getting an appointment was easy even though it was bustling when I got there. Despite robust business the salon is very peaceful and the customer service excellent. Memories is The Best Waxer I have ever encountered (I've lived in Boston, DC, and LA) -- I don't know how she managed to do my brows without me walking away with a red forehead; that has literally never happened. She is a DOLL. A doll made of magic. more

I don't usually post reviews and things like this but since I read the last two, I wanted to comment. I have been a loyal customer at Salon Thalia for about three years now and have never had an unpleasant experience. The front desk has always been courteous and polite and have never made me feel unwanted. Danielle and the owner have always been more than accommodating. I have always been happy with my cuts, color, shampoos, treatments, you name it. Pros: Customer Service, atmosphere, cleanliness, efficiency. Cons: none. more

I've been going to Carolyn at Salon Thalia for over two years. She is great and I would highly recommend her to anyone looking for a stylist or new salon. I can say I enjoy all of the staff there- always polite and helpful. Also, they have a great selection of products. There are at least six other women in my office who go there as well! more

Well, as you probably have read plenty of times already-- Memories is GREAT! She made me very comfortable and let me know everything she was doing and why she was doing it. She's very clean and very sweet. Pros: Memories Cons: None that I know of yet. more

I agree...Memories does an excellent Brazilian wax. The first time I went to her was two summers ago when I went to Hawaii. I didn't want to have to shave while I was there so I decided to get waxed for the first time. Now I'm not going to lie...it HURT. But it wasn't as bad as I thought it would be. She definitely takes care to apply pressure and soothing oils and whatnot to make it more bearable. I considered going somewhere else that was more convenient for me but I just can't. I've heard too many waxing horror stories so I'll stick with who I KNOW will do a great job. Pros: Waxing Cons: It's downtown, so be careful where you park. more