I was searching for a hair salon after 10 years of coloring my own hair at home. I witnessed a disastrous experience a friend had at Jackson-Ruiz and I knew they would never deserve my hard-earned money, so I began searching the web. I found Salon Cherie and took a chance and picked up the phone. Leah (I hope the spelling is right) was the person who answered and, to my surprise, was astonishingly polite with my stumbling questions. She was SO polite, patient and kind, in fact, that I based my decision to make an appointment totally on the way she treated me over the phone. I wanted to get my hair cut and colored professionally for the first time in a long time. The other thing that I must say is that this was set up in a matter of 2 hours. And by a sincere human, not the internet. So, I came to see Carolyn that morning and I have to say that she was most gracious and kind and patient, not to mention that I had given her free reign on my hair and I was so happy with the way it looked when I left. She took a head full of long, bleached blond hair and brought it close to my natural color without a shocking change. She also was extremely respectful of my request to keep it long. The whole staff, including the owner, were so personable and real that it was refreshing. I got so many compliments on my hair. I left it down and my friends were astonished at the transformation. I even got one of my best friends to go the very next day and her hair turned out just the way she wanted. I must say that I had a wonderful experience and will return to CAROLYN every time I pay to have something done to my hair because she is caring and knowledgeable. Yes, they have wine !!!! And prices are fair. But more importantly, they have outstanding customer service and friendliness and know-how in the hair business. Thank you Leah, Carolyn and Sherry. You know how to do it right !!!
Pros: STAFF IS SO GENUINE, EXPECTATIONS ARE EXCEEDED !!
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