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Roy Hendrick's Muffler Shop - Richmond, VA - Reviews page 1 - Judysbook

Roy Hendrick's Muffler Shop

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6309 Horsepen Rd
Richmond, VA 23226
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(804) 282-2857
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Automotive

Reviews

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Best

I have been a customer for most of the past 20 years. Always get more than I expect from this shop in terms of quality work, knowedgable employees and fair prices. They do it ...

Worst

Overcharge for parts and labor, DO NOT USE Roy Hendricks Pros: They smile while ripping you off Cons: overprice labor and parts

Editorial review from Citysearch 1/3/2013

I'm usually particular about where I take my vehicles but went here because it was walking distance to my home, even if this one was a beater--albeit with under 100k. They quickly replaced my alternator but I asked them to check out an overheating issue. They pressure tested it and couldn't find a leak--the reservoir held fluid when there. more

Quality parts, knowledge, service 12/25/2011

I have been a customer for most of the past 20 years. Always get more than I expect from this shop in terms of quality work, knowedgable employees and fair prices. They do it right the first time and it is a job that lasts. In fact I will be taking on of our cars there later this wee that got abused on a new mufferler and cat (unexpected need in Atlanta) to ask then to re-arrange everything correctly. more

Trustworthy 11/11/2011

You can trust this shop to do a fair state inspection on your car. more

Honest, Reliable, Quick, Qualty 7/11/2011

I've taken 2 of my Jeep's to The Muffler Shop for all kinds of repairs from major to minor, state inspections and custom muffler work. I usually drop my car off in the morning and by the afternoon it's done. Work is top quality, great priced and the guys are always always professional and courteous. more

Honest guys 4/13/2011

Three others gave me a quote over $600. Roy's said drop it off we will take a look at it. Called me less than 30 minutes ""It's ready"" Cost was 30 dollars. That was 2 years ago and still going string. another time they replaced a part they had previously replaced and there was no charge. It was over a year old. Since then I take both cars there and NEVER been given a jacked up price. Always received TOP Customer service and repairs. I recommend these guys completely. more

DO NOT USE ROY HENDRICKS MUFLER & AUTOMOTIVE!!! 3/23/2010

Overcharge for parts and labor, DO NOT USE Roy Hendricks Pros: They smile while ripping you off Cons: overprice labor and parts more

This place is Nice, Quick and Affordable! 9/3/2009

I came to The Muffler Shop to get a exhaust pipe fixed since my car got rejected when Inspected. Other places where charging me alot !!! I got referred here and their price was very very reasonable. They had great customer service and finish my car in a rather convient time!!! I was sooo impressed. Definitely recommend this place and come again if i need anything else done! Pros: Nice, quick, and affordable more
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