River Oaks Car Stereo

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4129 Richmond Ave
Houston, TX 77027

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(713) 626-7627
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Main categories:

Retail Shopping

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Auto Parts

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Stereo

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Automotive

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Home Electronics

Reviews
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( 2 )

Best

I purchased a GM12-AUX from them to add an AUX port to my 2004 Impala. I am by no means a sound/stereo specialist, so I called the number listed on their site and was helped by ...

Worst

!!!!!WORST RETURN POLICY EVER!!!!! It is their opinion that you need be the expert on car stereos... not them. You will be responsible for your selections, even if it is their r...

Editorial review from Citysearch 2/16/2013

Avoid this place, appointments mean nothing to them. I had an appointment for an install on a Friday at 11 am that I made earlier in the week. I was assured they could fit me in. I show up and after searching all over for someone who knows anything, the big guy with long hair and glasses who was running the place said ""we can't get you in til next Wednesday"". I said ""--name deleted-- said I could drop my car off at 11am today"". He just looked at me and shook his head.\r \r I ended up installing it myself and spending the money that would have gone to this corrupt business on better things.\r \r River Oaks Car Stereo management lies, go someplace else. more
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Very Informative and Very Helpful 11/22/2011

I purchased a GM12-AUX from them to add an AUX port to my 2004 Impala. I am by no means a sound/stereo specialist, so I called the number listed on their site and was helped by a gentleman named Dwayne. He was very insightful and was able to help me find the part I needed. I ordered it on their site, it shipped next day, and I had it in 5 days. I forgot to mention that I live in Pennsylvania. Thank you for the great experience so far! more
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Thanks for the help in getting me rolling with the CK 3100 5/31/2011

Thanks for the help in getting me rolling with the CK 3100 parrot. With the harness and a little help from you guys it was a simple plug & play right into my 1998 ford exploder!!! The system works great, everyone I have asked about the quality of the sound thought it was crystal clear. And you guys saved me about $400 that the local installer wanted to do the job. Thank you again and for all my future projects I will be coming to you. I have already send several people your way and will continue to do so. Best Regards more
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Fast! 5/25/2011

My order came. Everything's in good condition and I must say- that was fast! Thanks also for including step-by-step instructions on how to install the mount kit. That will help the installers greatly. Again, thanks for the quick turnaround more
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Awesome tech support 5/23/2011

I called your tech support about my BMW stereo not working and the guy got it going for me in under 60 seconds... awesome tech support, I will definitely buy from you guys again! more
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To make a long story short, the plan was flawless 5/18/2011

I called Dwayne a few weeks ago regarding a 97 Expedition with a Video system wanting to add a Parrot CK3100 and a Lowrance iWAY 500c GPS. He was gracious enough to spend about 30 minutes formulating a plan involving an x3 auxiliary input device which I ended up purchasing from you guys. The crux of the problem was that the Mach audio system doe s not like the Parrot connections and there is no wiring harness yet available to even try. To make a long story short, the plan was flawless with the Parrot on the x1 channel, the GPS on x2 and I will soon be moving the video system off the FM xmitter to the x3 Channel. Thanks!!! more
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Please add me to your list of satisfied customers 5/16/2011

Gentlemen, I have just installed my patch cord and could not be happier. Please add me to your list of satisfied customers. Regards more
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Easiest and best quality 5/12/2011

Just wanted to let you guys know, i recently bought a wiring kit and dash kit for a 99 mercury mountaineer, and ive installed quite a few systems in my day, And ive used many different kits, The Kits You sell were the easiest and best quality kits ive ever used Also the shipping was fast and, i also asked a few questions and they were promptly responded too keep up the great work, and ill definitely be buying my audio supplies from you guys again! more
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I was impressed 5/9/2011

Don't do much purchasing via the web but was pleasantly suprised with my order from you. Kit was as advertised didn't have to do do any adaptions and every thing lined up as it should, making the installation easy. I do alot of my own work and know this isn't always the way it seems to work out. Anyway I was impressed - Thanks more
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In awe of your outstanding service 5/4/2011

Just to let you know, I needed a hard to find adapter and called up Monday. You had a LIVE PERSON! answer the phone on the first ring, answered my question right away, and had the part in my hand in 2 days! You guys really run a class act. I am impressed and just wanted to take the time to thank you for running the kind of business that is so hard to find these days. I am bookmarking your homepage and look forward to doing business with you again. more
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Top notch service 5/2/2011

I purchased a wiring harness for my 1997 Toyota Tacoma, in order to install a Parrot CK3200LS. The harness arrived before the Parrot, even though I ordered it a day later!!! You guys are AWESOME!!! I searched 20-30 websites before I checked yours and got exactly what I needed. I happen to be a Toyota Technician working at a dealer in South Florida. I have shown your product and the Parrot to the parts manager here and given him both the websites. He was very impressed with the quality and may be contacting you concerning ordering in harnesses to stock for installing Parrots for our customers. Thanks again for the top notch service more
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Never again 4/28/2011

!!!!!WORST RETURN POLICY EVER!!!!! It is their opinion that you need be the expert on car stereos... not them. You will be responsible for your selections, even if it is their recommendation. First they gave me bad information about a product they had for sale. When it didn't fit, I needed to pay for return shipping, a 15% restocking fee (even though I had all of the information, packaging, etc.) then I had to pay shipping on new part. Next I find out that a second product they sent was defect... this time they graciously waved the restocking fee, but still expected me to pay shipping to return the part..... I honestly don't understand how a they can stay in business. Had I read the return policy before purchasing, I would have shopped elsewhere... DO NOT MAKE THE SAME MISTAKE I DID. READ THEIR RETURN POLICY FIRST AND DECIDE IF YOU WANT TO GIVE THEM YOUR BUSINESS. I will never again. more
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Very impressed 4/25/2011

I wanted to write to let you know I am very impressed with your company. I can't tell you how much I appreciated receiving e-mails letting me know the status of my order, receiving the right parts, getting the parts in less than a week and your willingness to ship to an APO address. I will definitely be a repeat customer and will tell others about you. Thanks so much, P.S. My new radio is in and sounds great! more
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You guys rock! 4/22/2011

I was very proud and honored to see that you support the troops and ship to APO/FPO boxes. You have no idea how many companies, especially large ones, who won't ship APO or FPO. We all appreciate the small things like that. Thank you so much. more
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Quick delivery 4/19/2011

I would like to thank you and your company for your quick turn around on the order. The PIE-HON AUX was exactly what I needed, and luckily was extremely easy to install. Again, thanks for the quick delivery and quality of my order. Best regards, more
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Thanks 4/14/2011

Just wanted to let you know I received my dash kit this afternoon and everything looks great... I can't believe how close to OEM the dash kit appears! I really appreciate your help and your fast service. I just reported on the Mazda5 message board I go to that I have the kit physically in my hands from Installer. This is the first proof we have that the Metra 99-7509 kit actually exists and that it's available from Installer, so hopefully it'll drum up more orders for you Thanks again for your and take care, more
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Completely satisfied 4/12/2011

Thank you so much for your fine service (web & phone) to guide me to the PIN which makes the Sirius radio connection to my factory system go from a bland FM ant. connection to a rocking aux connection! I am completely satisfied with your product and service! more
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Impressed 4/8/2011

Just wanted to say how?impressed?I was with the?helpfulness of your site?and?how quickly my stuff came!?Much appreciated.... more
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For now on all my parts are coming from Houston 4/5/2011

After a week of arguing with several local shops I found exactly what I needed at your web site the 70-8112 that everybody else told me didn't exist. I was a little unsure of how it would work so I called your number off the web site and spoke to Russell, an Installer who's name I can't remember, and the owner Eddie, everyone was very helpful and friendly, and explained to me how the part would work. I ordered it and it was at my doorstep in 2 days. Its nice to no businesses like you still exist that are knowledgeable and sell you what you need and not something that may work--if you do some southern engineering--just to make a buck. For now on all my parts are coming from Houston, and I will be telling all my friends about you too. You guys are great and I will be doing business with you in the future. Thank you very much. more
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I couldnt have done it myself! 3/31/2011

Just wanted to let you know that I got the part today (very fast shipping!) and it is identical to the oem part! Thank you so much for helping find the right part for my car, I couldnt have done it myself! more
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Additional information
  • Hours: 10am - 6pm closed Sundays
  • Neighborhoods: Central, Greenway/ Upper Kirby
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