Queen Anne Auto Body

This guy is a jerk. I got in a fender-bender with my grandmothers car last Sunday. The following day I googled several places in Ballard. It turned out that the places i had found didn't do collision repair, but were mechanic shops (i am 24, never before needed auto body work). I went to the highest rated shop first, but they were mechanics..... they recommended this guy at Queen Anne Auto Body, just up on 90th. I went to Queen Anne Auto Body thinking he would be as fantastic as their buddy's reviews had been, but he just made me feel more awful. He was negative, doubted that he would be able to acquire parts locally, it would take longer than a week, and it would cost at least $2,000. He even asked me what my grandmother would say to me if she knew i had done this to her car. He didn't call me back until 4 PM, 8 hours later, to tell me it would be $2,800. I got the work done for $1200 at Maaco in South Lake Union. Don't waste your time here. Pros: n/a Cons: Rude and slow to process... more

My daughter was in a tough spot having been rear ended 2 weeks prior. Her trunk would not latch and she was headed back home to Minnesota in 3 days. The service person looked at her problem and felt it could be a difficult fix but in five minutes he was able to get the trunk lid to lock. When she asked what she owed him, he said ""no charge and have a good trip home"".\r What a good samaritan! My daughter said this guy was the nicest and not to charge her anything made her and her Dad's day. I'd say he earned 5 stars in my book. A big thank-you to Queen Ann Auto Body. There are still some good people in this world. Pros: Greatful for thier honesty and help more

I've been here twice in the last 5 years and both experiences were extremely good. Very honest, very good quality of work. Highly recommended by my insurance company and I say the same! Pros: excellent work, and quality service more

After multiple trips back to the body shop to have issues corrected, my car still is not right. 6 months after they replaced the headlight it went out. When I took it back to them, they said they don't cover headlights.... I took it to the dealership and they said there were fingerprints all over the bulb (a big no no). Queen Anne Auto Body dismissed this and said it wasn't their problem. Now there are problems with the paint chipping off where they painted. Been a very frustrating business to work with and I highly recommend looking elsewhere for body work. Pros: Helpful when getting your business.... Cons: not so helpful after they have your money more