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Qualitek Auto Body

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8530 S Congress Ave
Austin, TX 78745

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(512) 838-3055
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Qualitek Auto Body - Austin, TX
Qualitek Auto Body - Austin, TX
Qualitek Auto Body - Austin, TX
Qualitek Auto Body - Austin, TX
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Best

Qualitek is great! My car needed a new rear bumper and some work on the front bumper. The work is awesome. Eddie, the shop manager, was professional, polite, and even helped me na...

Worst

All reviews seem positive

Best Customer Service EVER! 10/11/2007

All the guys at Qualitek are nice, helpful, honest, and try to make your experience with them as easy as possible. When I got in my car accident, not only did I not have renters insurance, but my insurance company took FOREVER to go look at my car when qualitek found more damage. Qualitek prioritized my car and after they got the parts for it, it was done in less than a week! Chris sympathized with my situation with the insurance company and having to rent my car for so long, therefore he took 200$ of the 750$ deductable that i was supposed to pay them!!!! I dont know ANYWHERE that would do something like this. These guys are so great and really do care about providing the best customer service possible. They go way over and beyond anyones expectations. this was my second time to take my car to them, and while I hope not to get in anymore wrecks, if I do, Qualitek is definitely the place I would take my car again without a doubt! Pros: EVERYTHING Cons: NONE more
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WOW, Thanks Qualitek!!! 10/4/2007

These guys go way above and beyond for their customers. I made a claim through Geico to have the front end of my new ?07 Accord repaired. After reading the poor reviews on Geico?s ?strongly recommended? shop (Caliber Collision Center) , I decided to use Qualitek for their strong ratings ? I?m glad I did. Although Geico refused to use anything else except ?alternative parts? on my car, Chris at Qualitek refused to use anything but OEM parts on my new car. Chris took the money that Geico paid him for the refurbished parts and cut his profits by purchasing the more expensive OEM parts at no additional cost to me. The car looked perfect! These guys have amazing customer service and know exactly what they are doing. You can?t go wrong with these guys!! With the insurance companies encouraging you to go to their recommend shop to ensure good quality is done on your car REALLY MEANS to ensure the insurance company spends the least amount of money by making sure the cheapest stuff gets put on your car. Thank you, Qualitek!!! Pros: EVERYTHING!!! Cons: NONE more
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Good Guys, Good Business 10/1/2007

Javier and Chris are professional and friendly. They answered all my questions thoroughly. The estimate was accurate and I didn't feel like they were "suckering" me. The job was done well at a reasonable price. Pros: Timely, Efficient, Friendly, Vacuumed the inside for free. Cons: Two tiny areas of my bumper where the paint did not reach. more
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Honest, Courteous, On-Time, On-Budget & Impeccable Quality! 8/28/2007

I?m certain that Javier and his team at Qualitek have raised the bar of my service and workmanship expectations from auto body repair shop to unrealistic levels. It was refreshing to be completely satisfied with all aspects of an auto body repair job. These guys were honest, courteous, on-time, on budget and the quality of their work was impeccable! Pros: Exceptional Service, Cost Reduction Advise, On-Time, Top Quality Work! Cons: None. more
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Qualitek is THE ELITE auto body shop in Austin, TX!!! 4/26/2007

okay, i am not sure why this place is not a solid 10 rating. i think the folks who wrote reviews all picked highly recommended, except for a couple average and one recommended (which i believe were user errors if you read what they wrote). this place ROCKS!! chris & javier are the BOMB! i had another estimate and qualitek was the winner with a totally fair price, GREAT work.....& to top that, they promised to have the car ready in less time than any of the other folks. i love finding places like this where the owners take pride in their work and care about the customer experience. the guys in the shop all wave and say hello. it was one of the best car experiences i have ever had. i will definitely recommend qualitek to everyone. Pros: Great customer service, Quick, Honest, Awesome work Cons: None at all more
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Simply the Best in Town. 4/25/2007

I brought my 2005 Nissan Altima in for repair after reading the reviews posted here - and boy was I glad I did. Everything posted here about the shop and Chris, and the work these guys is true! From the moment I called Chris to let him know my car was coming in, to the moment I drove the car off, I knew they were working for me, and were going to keep working until my car was good as new. Chris was knowledgable, and friendly- did everything he said he would - and even tried to do more. When my car was ready (earlier than quoted), it looked better than it did when I drove it off the dealer's lot the first time. Everyone who has seen my car since the accident has said the same thing. Congratulations to this great team - I know you'll keep up the good work. And I can guarantee you I'll be back should the need arise - and I'll be sending everyone I know your direction too! Pros: Quality, Quality, Quality and Great Service. Did I mention the Quality? Cons: Unassuming location down in south austin more
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Best body shop without a doubt 4/1/2007

Qualitek is a great body shop that will get your car looking like new in good time. Pros: Works for you, not insurance company. High quality, affordable, trustworthy. Cons: Not a single thing. more
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Great work, Done right the first time...everytime 3/1/2007

I appreciate the great work Qualitek Auto Body did on my 2004 Niss 350ZX. I was afraid the car would never be the same but after driving it for three months I can say the car is as perfect as it was before the accident. Chris handled everything for me, All I had to do was speak to the insurance one time and he handled the rest. Pros: Flawless work Cons: None more
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Quality and service - Best in Austin! 2/14/2007

I was rear-ended recently and my vehicle sustained fairly severe damage. I nearly made a horrible mistake and chose a larger chain to take my car in for repairs. Luckily, I just happened to read the reviews here on CitySearch and decided to take a chance on a small independant body shop. I could not be happier with the results! Everyone at Qualitek was extremely nice and helpful and they made absolute certain only the best possible replacement parts were used to repair my car. Their work is 100% guaranteed for LIFE. If you care about your vehicle, Qualitek is the only place in Austin you should go! Pros: Service, Quality Parts & Quality work. Cons: None more
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Great customer service 2/13/2007

This a great place to have your car repaired! The staff is very friendly and helpful, and they fixed my car very quickly. They even called me a few times to update me on the status of my car. If you need automobile service, go to Qualitek. I am so happy with their service. more
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Awesome work 2/5/2007

Not only did I get my truck back looking new (and a week before they had estimated), but Chris also saved me $300 from my deductible. The guys are great & reliable. Pros: Extremely experienced and knowledgeable, caring, like to save you $ Cons: Far South more
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Great Paint and Body Work at Affordable Prices 1/28/2007

I scratched and dented my brand new Lexus and took it into Qualitex for an estimate along with two other body shops. Not only was Chris' estimate at Qualitek the most affordable, he did a great job of explaining exactly what they would have to do and how much each step would cost. Everyone at the shop seemed very friendly and proud of the work that they did. They fit me in right away and delivered the car back to me when they said they would, and it looked brand new again! If I need any more paint or body work, I will definitely take it back to Qualitek. more
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Great Customer Service and Excellent Bodyshop work. 1/27/2007

I accidentally scratched my 2006 Black Murrano , which needed the back door to be replaced besides some other dents. Chris provided me a very good conservative estimate. The car was promised on a Monday and I got it on Friday (3 days earlier) which was a very nice surprise. more
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Trustworthy shop that provides quality service! 1/24/2007

I am new to the area, so after I was in a car accident I was nervous about getting my car fixed because it is hard to find a trustworthy place that provides quality service. But that is exactly what you will receive at Qualitek. Both Chris and Javier were extremely helpful. They told me straight about what I was going to need to get done and offered to find me the best price on the parts for my car. When I picked up my car, I couldn't believe it! Its a 99 (not so new), but when i picked it up it looked brand new!! I have only good things to say about Qualitek. Chris and Javier were both extremely nice gentlemen. This autoshop provides the best quality work in the city, not to mention that it is also the most credible. I will go back to Chris and Javier with no hesitation and recommend them to anyone whose car is in need of repair. Thanks!! Pros: Quality and Dependability more
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Qualitek is without a doubt the best body shop in town. period. 12/1/2006

just thought that i would mention that qualitek repaired my automobile in record time and did a flawless job. these guys are a professional outfit that make you feel welcome and comfortable every step of the way. i did tons of research looking for a body shop that i felt was capable of repairing an automobile of my cars calibre. i cannot stress on how good of a job qualitek actually did. mad props guys. special thanks to chris and javier. you guys are awsome. thanks again. my car looks and handles better than any lambo. Pros: everything about qualitek Cons: location if you live north austin more
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Outstanding Customer Service and Quality Work 11/21/2006

I went to Qualitek before going to the insurance company's provider after reading various online reviews. I was immediately impressed with Chris's explanations and intelligence, and got his estimate. Pros: Excellent customer service and quality work Cons: None more
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Great results, accurate estimates for both time and money 11/15/2006

The folks at Qualitek really took care of me. After someone tried to park in the same space as me, I needed a door panel fixed up. They gave me a fair estimate (compared to 3 others) and told me he could have it done in 3days. The car was done when they said it would be and the quality of the work is amazing. Too bad something bad has to happen to my car for me to utilize their services! more
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Great Customer Service! 11/2/2006

Chris at Qualitek got the parts for my repair same day and I had my car back the next day. The insurance company had the wrong info on the check for payment when I dropped off my car and Chris took care of everything. He had a rental co. pick me up within minutes and contacted the insurance company without me having to wait around. When I went to pick up my car the next day Qualitek already had the corrected check from the insurance co. and my car was good as new. I would definitely use them again! Pros: Friendly and Helpful...Great Customer Service! Cons: None more
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Great quality and superior customer service 10/11/2006

My 2006 Accord was side swiped and the folks at Qualitek took great care of me and my car. The claimant's insurance company tried to get me to go to one of their "prefered" shops, but I couldn't have made a better decision than to ignore them and go here. I was kept up to date and the job was finished ahead of schedule. The work is top notch and I was walked through every detail of the repair to ensure my satisfaction. I highly recommend this shop. Pros: Quality work, Customer service Cons: None I found more
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Could not be more satisfied 6/11/2006

First and foremost, let me begin by saying I am a very satisfied customer! I spoke with (your manager). He was very professional, knowledgeable and certainly answered all of my questions. The old paint job on my 16-year-old car could not have been worse. The end result of the new paint job looks better than when I purchased the car when it was brand new in 1985. more
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Since 1991, collision repair shop fixes frames and bodies and matches paint colors. Free towing available.

Owner Message

  • Locally-owned and-operated since 1991, Qualitek Auto Body provides quality collision repair and refinishing surfaces at an honest, affordable price. Our highly trained staff uses only the most state-of-the-art equipment and adheres to the highest standard of service. We work on both foreign and domestic automobiles and provide a written life-time warranty on our work. Qualitek will work with your deductible and can also assist you with your insurance claim. Free towing is provided with repairs.

    Bring your vehicle in today for a free estimate. Se Habla Espanol.

Editorial

  • Since 1991, collision repair shop fixes frames and bodies and matches paint colors. Free towing available.

  • 6/9/2006 Provided by Citysearch
Additional information
  • Hours: Mon-Fri 9am-5pm
  • Payments: Visa, Discover, Master Card, American Express
  • Neighborhoods: Austin, Slaughter Lane Commercial Park
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