Keys got locked in my car. I called this Pop-a-lock and they set me up with a technician in a cordial and courteous manner. Before I got off the phone with the dispatcher, I asked him how long it would be. He said someone should be to me in 30 to 45 min. At the 75 minute mark a technician arrived. He apologized for taking so long, but that didn't help as I could have taken a cab to my destination and then come back to get my car later.
I was annoyed and will never use their service again. Very unreliable time estimates. Here's a hint to this pop-a-lock franchise owner: Don't bend the truth. Give people an over-estimate for times. It would have saved me a bunch of headache and I would have been on-time to my next destination, instead I was very late and was out $50!!!
Pros: Got my car open with no problem
Cons: They told me max 45 min wait and I waited 75min.
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