I've been a loyal Indulgences customer for about a year and a half now, and I feel I must post a rebuttal so some of the slander that's been written here. Slander which, interestingly enough, always seems to coincide with employee turnover, though I don't know if those that are no longer there left of their own accord. While there is a fair amount of turnover, that's the type of person this industry typically attracts. And for every employee that leaves, there are several more who've been there for years, some since the spa's been open. I've been able to see the same massage therapist, esthetician, and nail tech since I've started coming, and if I'm with a new practitioner, I can tell they've spoken to my "regular" to see the type of service I prefer. And the services are always up to my level, and I've been impressed with the way employees react to problematic situations, which, let's be honest, occur at EVERY type of business! The desk might be a bit immature (their receptionists are young, and mostly still in school), but they're very eager to work with clients to get them what they need. Recently I've been greeted by name, which makes it that much more home-y. My recommendation to people looking for a spa that's affordable and a great bargain for the money would be to try it out and make your own decision. Don't trust negative reviews that almost all seem to mention, by name, employees who are no longer at the spa. You'll leave relaxed, comfortable, and satisfied with the experience.
Pros: the friendly, unassuming atmosphere
Cons: parking can be tough in this neighborhood
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