InSpa

I always have my pedicure done by Chau. She is a fantastic person and technician. I always enjoy my time with her at inSpa! more

I believe your nail technicians are all trained regularly, I just noticed it. They are professional not only by rendering a quality service but also displaying a positive and polite behavior. And that is appreciated! more

It was relaxing, quick and the results were perfect!!! I want a longer session next time. So thinking that I would bring my work mates here after office. more

Kristine was an excellent masseuse. She could find the sore spots on my body and took the time to really work on the muscles. more

Nail tech was top notch! Very detail oriented!! Great services. I like the environment too. I am so thankful! more

Diane had the perfect combination of technical knowledge and relaxation skills. I have had many facials at other spas and she was the best! This was my first time at this spa. more

The chairs could be more comfortable. A little recline would be nice - but this is a friendly suggestion. Overall, the service was fast and very professional. more

Service was professional and wonderful! Staff greeted me politely when I entered. I received treatment as quick as possible. more

Diane is great! Please keep her on board! Everyone likes her so much - very rare, professional and caring. more

I had a new girl today and she was very friendly and complimentary. She knew my needs and did as she was told. more

Carrie is great. I had a headache and the massage helped to alleviate it. Now, it's great, it's fine. Thanks for your gentle hands. Truly relieving! more

Helen did a great job and when I get a pedicure there it lasts very well. Excellent, I can say! Thanks so much, Helen! more

The message was fine but not the most relaxing atmosphere. Everyonee was very welcoming and friendly. more

Helen is great that's one reason I keep coming back! She does excellent work and lets me incredibly relaxed. more

I love coming here to get a massage from Carrie. She's very good. Just a little comment that my room was a bit cold. But everything was all right!truelife more

Absolutely fabulous. I loved Thao - she went beyond her job and showed real dedication to the work. more

I love the no tipping policy at InSpa since I'm on a budget. And for the most part, I think they do a good job with the services I've received (pedicures/waxing). You have to be specific when you get waxed about what you want and sometimes, for bikini waxes, they are stingy on how much they'll wax. But this is not a high end spa, so I guess that's to be expected. My biggest pet peeve is that they are rarely on time. I usually have to wait at least 5 minutes for my appointment...which may not seem like a lot, but it's more of a principal thing. more

I have been an InSpa customer for about six years. Most of the services I've received (waxing and pedicures) have been just fine. In the last year or so however, I have noticed a markable "stingyness" in the willingness to do anything "extra." For example, on a basic bikini wax, you get just that, even if there are a few stray hairs, if you know what I mean. The only truly bad experience I had was at the Mill Creek location in which I arrived for a massage and was told they couldn't do it because I was finishing up antibiotics. Noone EVER asked me about this when I made my appointment. I had a wax appointment that was supposed to follow my massage, and when I said I didn't want to wait around for the appointment, the massage therapist announced, in the lobby full of people, to the receptionist that I wouldn't be keeping my appointment because I was on antibiotics. Not cool. I will say that I complained to the manager and was compensated fairly for the inconvenience and embarrasment. If you are on a budget, this place is a great deal because you aren't allowed to tip and their fees are a bit lower than other spas. My advice is cliche - you get what you pay for. If you don't want to pay for frills, don't expect them. more

With a five-year twice-monthly mani/pedi habit, I consider myself a bit of a mani/pedi connoisseur. From the $90 pedicure at the NYC Four Seasons, to cheap-o corner shops, let’s just say that my digits have been around and for my $, InSpa blows away the competition. Here’s why: 1. Consistency – No matter who I see, the service is always top notch. 2. No gimmicks – To me, paying an extra $40 to soak my feet in hot chocolate (a spa in NYC actually offers this) or to have floating rose petals in my pedi water isn’t luxurious, it’s just plain silly. 3. Cleanliness – I’ve been to fancy (& expensive) spas and been skived out by their equipment. InSpa uses hospital-grade autoclaves to sanitize their mani/pedi implements. I don’t know one other spa that does this. 4. NO TIPPING!! – The price on the menu is the price you pay. Brilliant! My days of experimenting with other places are over. I’m strictly an InSpa girl now. more

I have been to the U-Village Inspa on a number of occasions and have not been impressed in the least by their services. Best case scenario: you are hustled through your service with very little interaction form your practitioner who is friendly but cool. Worst case scenario: the practitioner is rude, late and cuts your service short, or complains the whole time about how it sucks to work at Inspa (yes this happened to me!). I do not care if they are less expensive, the services definitely reflect that and are disappointing at best. more