Hal Martin's Watch & Jewelry

I signed up for Citysearch just to write a review about Hal Martin's because I believe so strongly in their business and how they run it. I have been a regular and frequent customer and friend since I first walked into their store in 2006, and since then I have purchased 4 Rolexes for myself and 3 Rolexes for my family. I've also purchased tens of thousands of dollars worth of custom jewelry (perfect platinum/diamond engagement and wedding rings, a diamond necklace and earrings, diamond upgrades for several of the Rolexes and other things). Please don't let the term ""pre-owned Rolex"" scare you. Anyone can walk into a mall jeweler and pay 2x-5x retail for a watch or jewelry item, but this place is truly for the savvy and educated consumer who can afford to pay anything but chooses to spend wisely on luxury goods. For example, if you came in looking for a new 18k gold Rolex Day-Date (AKA ""The Presidents""), who else would show you that the watch had only changed minimally since the early 1980s and then offer you a LESS EXPENSIVE older model (in excellent shape - fully restored with no scratches anywhere, new sapphire crystal, new hands/dial and tight-as-new bracelet) over a MORE EXPENSIVE newer model? Of course they have both, but why waste money on the same thing? Take my advice that I've already given all my friends - GO SEE TARANG FOR ALL OF YOUR WATCH AND JEWELRY NEEDS!!! He will make you and your friends and family very happy. If you want/need a lady's opinion, ask Barbara - she will be happy to give you her honest feedback, even if it means steering you toward a less expensive option. Mickey is their exceptional watchmaker who knows everything about every watch and can do anything, and he will always be happy to talk to you about your watch. These are real people, folks, who will do ANYTHING to help you make the right choice for YOU and you only. I am a loyal customer for life. I encourage you to give them a try - they'll make you happy every time. Pros: Selection, value, customer service, safe and friendly environment more

I have bought two pieces of jewelry for my wife from Hal Martin's. I got tremendous deals on both. Tarang is extremly competive on prices, particularly if you are buying diamonds he received from trade-in. They are great with helping you find the right gift. Between the prices and the service I highly recommend Hal Martin's. more

I am so impressed by Hal Martin's. In a world where so few businesses seem to care at all about their reputation, this jewelry and watch repair business understands that people are what being successful is all about. I live pretty far from their location, but for something as important as a jewelry purchase or the need for a vital service, it is definitely worth it to make the drive. \r \r I work at a very large high school in the Humble area. Recently, I received a call from Suzanne at Hal Martin's asking if a ring that had been found could have come from our school. Working together, we were able to locate the student in question. He was so happy that his ring had been found. Michael Bullock, took great care to repair the damage to the ring and give it a spectacular polish. The ring was then delivered to my office and I returned it to the young man who was eagerly awaiting its arrival. As a mother who has purchased 3 class rings for my own children, I know the monetary value of a class ring as well as the sentimental attachment. \r \r If Hal Martin's is wiling to go to this much trouble for someone they have never even seen, just imagine what they will do for you! more

A fantastic shoutout to Tarang and the people at Hal's!\r \r In minutes Tarang found a new Panerai Arktos watch that I had spent months searching for; with only 500 units I wonder how many new watches even exist? I was so giddy (and guilty that I bought the watch on my wife's birthday) that I also bought my wife some diamond earrings. Unbelievably she wanted to return them becasue they were too BIG! Tarang handled the return with the professionalism that he demonstrated in the sales process.\r \r I'll be using Hal Martin's for all my jewelry needs going forward.\r more

I just received my custom made wedding band to go with my custom made ring! It looks AWESOME! I can't wait to wear them together in 6 weeks! Tarang and Barb went so far out of their way to help my fiance design my ring. It is so incredibly perfect for me I can even describe it. Tarang even made the wedding band to fit in with the style of my ring. Thanks don't even begin to cover what they've done for us! We would so us Hal Martins again for any of our jewelry/watch purchases! Pros: Everything Cons: Nothing more

My fiance introduced me to Tarang and Hal, and I have to say these guys are by far the best in Houston. Tarang has helped us get amazing deals on my fiance's diamond stud earrings, as well as diamond studs for me. Tarang has taken the time to switch out settings and do anything to make the jewelry exactly right. They also did my custom engagement ring, which is absolutely stunning. They gave us an amazing deal, stayed in our budget, and didn't even ask for any money down. My fiance is now getting a custom wedding ring done by Tarang that he is constructing simply from a picture. Hal Martin's strives to be your jeweler for life, and they definately have lifetime customers in my fiance and me. Please go see Tarang if you are considering any diamond jewelry purchase!!!! Pros: Great Prices, Knowledgeable and Friendly Staff, Custom Jewelry Cons: NOTHING!! more

I STOPPED BY HAL MARTIN'S AFTER SEARCHING FOR A PARTICULAR WATCH FOR WEEKS. TOURNEAU, BAILEY BANKS AND BIDDLE, I.W. MARKS, ZADOCK'S, EVERYONE NEAR THE GALLERIA THAT HAS THE REPUTATION FOR FINE WATCHES WAS VISITED WITH NO LUCK. IT DIDN'T TAKE MORE THAN 15 MINUTES FOR TARANG TO HELP ME GET WHAT I WANTED. THE PERFECT WATCH, INCREDIBLE SERVICE, INCREDIBLE PRICE, WHAT MORE COULD I HAVE ASKED FOR. I HAVE SINCE GONE BACK TO INQUIRE ABOUT AND ORDER TWO MORE WATCHES(ONE FOR MY SON) WITH THE EXPERIENCE OF NOT JUST BEING A CUSTOMER BUT A FRIEND. IF ONLY I HAD FRIENDS LIKE TARANG! THIS GUY KNOWS HIS STUFF! WHILE SHOOTING THE BREEZE WE STARTED TALKING ABOUT JEWELRY AND TO MY ASTONISHMENT I FIND OUT HE HAS 18 YEARS OF CUSTOM JEWELRY UNDER HIS BELT. NEEDLESS TO SAY THAT AFTER SPENDING A FEW MINUTES TALKING ABOUT JEWELRY AND SEEING EXAMPLES OF THE PIECES HE HAD DESIGNEDI HAD FINALLY FOUND MY PERSONAL JEWELER. I KNOW YOU CAN'T ALWAYS BELIEVE WHAT YOU READ BUT TRUST ME, THESE GUYS COULD TAKE ON AND WALK OVER ANY WATCH/JEWELRY STORE IN TOWN IF THEY DIDN'T CARE SO MUCH ABOUT THEIR CUSTOMERS NEEDS AND LESS ABOUT THE DOLLARS IN THEIR BANK ACCOUNTS! DON'T MAKE ANOTHER MISTAKE THAT YOU'LL REGRET LATER BY GOING ANYWHERE ELSE. THANK YOU TARANG! GOD BLESS!!! Pros: EVERYTHING Cons: NONE more

The minute hand came off of a collector watch that I owned and I had a ridiculous time finding a watchmaker willing to fix it, they all wanted to send it back to the manufacturer. I went to Baileys, Banks and Biddle, Tourneau and many more fine watch stores that claims to have the best watchmaker- don?t waste your time, Hal Martins is by far the best. The best in service, knowledge, professionalism, you name it. I was pleasantly greeted when I walked in and was surprised to see the diverse selection of watches they carried, the greeter knew exactly who I was since I called in earlier. They gladly took my watch to the watchmaker and told me that they could get it fixed while I wait. Not only did they get it done within minutes, they perfected the job, the watchmaker came out and explained to me the mechanics of my watch and didn?t even charge me (I was expecting to pay at least $400)! If I can add 5 more stars to this rating I would. I will definitely get my next watch from them. Thank you Hal Martin. Pros: everything! more

I found Hal Martin's while searching on the web for my first Rolex. Hal Martin's came highly recommended by several colleagues. From the minute I stepped in I had Hal Martin's undivided attention. Hal Martin took the time to educate me on the history of the watches as well as the pro's and con's. Not once did he try to pressure me to buy any watch from him. After visiting several other watch dealers, I purchased from Hal Martin because of his upfront courtesy and honesty. I left with a beautiful Yachtmaster and I will refer everyone I know to Hal Martin's. If your looking for the perfect watch, look no further than Hal Martin's! Pros: Courtesy and Integrity more

My brother referred us to Hal Martin?s and we are very grateful he did. Everyone in the store was exceptional in helping us find the perfect watch for our son on his 25th birthday. We were in the store for a very long time before we decided on a Rolex, but Barbara, Tarang and Amanda were patient, knowledgeable and more than accommodating. And our son loved his watch.\r \r I will recommend Hal Martin?s to everyone I know and we intend on using them in the future for all our watch services. We also plan to purchase that special 25th birthday gift from them for all our other children. Pros: Knowledgeable, patient Sales Staff and exceptional quality of watches more

It was our 10th Anniversary and I knew I wanted to get my husband a Rolex. I searched around and found Hal Martin's on the web. I wasn't sure what to expect, but was so pleasantly surprised! I was greeted by Tarang, who immediately showed me several options. After looking at many watches, I decided what I liked and Tarang changed out the face and band to exactly what I wanted. There was never a pressure to buy and in fact, he gave me a discount when I paid cash. Tarang also realized I was going out of state on vacation and had the watch shipped to the hotel to avoid paying the tax, messing with airport security, etc. \r \r Working with the staff at Hal Martin's was wonderful. Not only did they provide me with exactly what I wanted, but I got a great deal, too.\r \r I will recommend Hal Martin's to everyone looking to buy a Rolex. Pros: Wonderful customer service and value more

When I finished grad school, I wanted a special watch to mark the occasion. My wife worked with Hal's to order a unique piece beyond what I had even hoped for, at a great price! Since then, I've enjoyed stopping in to see their great collection of pre-owned watches, and scoping out my own future purchases. Everyone there is always exceptionally friendly and welcoming.\r \r This year for my wife's birthday, I wanted to get her a nice watch, so of course I knew that I would ultimately buy from Hal Martin's, even though I was unsure which watch I wanted. Tarang took the time to review several options with me over the course of a few visits, even during the busy holiday season - giving his expert insight and never pressuring me. When I made my decision, he ordered it for me at a great price and had it in my hands two days later - gift wrapped in a goody bag! I couldn't ask for better service! \r \r Great prices! Friendly, personal experience every time. I now have a watch guy! Pros: Friendly, welcoming. Can order nearly anything you're looking for. more

Well it was 25th wedding anniversary time and I did not think foil would work for the silver gift, so I went to visit Tarang at Hal Martins. Several good friends have had excellent luck with them so I was willing to give it a try. I went in asking for Tarang and explained what I was looking for. He showed me a few choices and I decided on the Lady Rolex Stainless/Gold Date/Just . Then Tarang gave me several choices of faces to choose from of which I called him back with my daughters choice. He held the watch until I came back into town, opened 30 minutes early and had his jewelrer change the face to my choice. Since this was a gift Tarang said if my wife was not satisfied in any way she could exchange it for another style , brand or have the face changed. Very accomodating and knowledgeable. Not a stuffy pressure sale. More of a friend to friend atmosphere. Will definately return for more purchases. Thanks Tarang it went well. LEW Pros: Service the old fashion way, nothing less than excellent Cons: Nothing ever entered my mind more

I want everyone to know I very highly recommend Hal Martin's for anyone in the market for fine pre-owned watches.\r \r My wife has very very specific taste when it comes to jewelry. We have been looking for a great quality, pre-owned Rolex watch with very specific specifications. I went to Hal Martin's with little hope of finding her dream watch.\r \r They gave me a wonderful deal on a beautiful watch, switched out the face and band to match exactly what she wanted in less than 20 minutes! \r \r Because it was a cash deal, they gave us a great discount. I would highly recommend them to anyone...very knowledgeable. \r Pros: Great Service, very knowledgeable, great selection, great prices Cons: None that I saw more

Incredible customer service! Thanks Tarang!\r \r Incredible prices! Thanks Tarang!\r \r These guys are the greatest thing to happen in watches and jewelry ever!\r \r I feel sorry for all those who waste their time and money elsewhere!\r \r I love these guys!!!\r \r Pros: Everything about them. more

Rarely am I satisfied with a transaction. Hal Martin's went above and beyond the call of duty. I wanted a hard to find watch for my wife and they found it when no other company could. They kept in touch even when I was on vacation. Their demenor, professionalism and even the dogs were the best! It is so nice to finally go into a place where the people are friendly, know their products and even give you names of compeitiors to check them out and still offer you a coke when you come back in. No pressure. No games. Just the facts and a reasonable price (with some free goddies in the bag when you leave) . Without reservation I would recommend Hal Martin's. more

First time writing a review for anything...that's how great I think the group at Hal Martin's is! Barbara and Tarang could not have been more helpful and responsive. While I was traveling out of the country Barbara ordered a watch band for me after we traded e:mails. When I went in to pick it up, the finish on it didn't match my watch (Zeno). Zeno didn't make the band in the finish I wanted...so Barbara and Tarang had the band refinished to match my watch! It is pure ""bling"". I get a lot of compliments on this custom combination. I would also like to mention that I saw this type of service given to each of the customers in the store during my visit. If you are looking for service...look no further...go to Hal Martin's! more

Where to start? I went to a the Galleria to find the perfect anniversary present for my wife and was astounded at the prices for jewelry. Dissapointed and tired I saw Hal Martin's on the way home and decided to stop in hoping I might be in luck. Upon entering I was greeted with the friendliest hellos and smiles of real people not salespeople. Barbara asked if she could help me find something and showed me some beautiful pieces. Having something particuler in mind for my wife I could not decide on the pieces on display and explained to her what exactly it was that I was looking for. She assured me that I would get what I wanted and introduced me to Tarang. After a few minutes of explaining and sketching, Tarang knew exactly what I was looking for and proceeded to show me some catalog designs. jump ahead a few days when I received a call from Tarang saying my piece was ready. To my astonishment it was better than the original one I had seen at the Galleria at a fraction of the price. Hal Martin's has made a customer for life. With the superior service from Barbara and Tarang mixed with the superior quality of my jewelry I can confidently say there is no better place in town for the services they provide. I have since been back to purchase a Rolex watch and have sent many references their way. Keep it up! Pros: Great customer service! more

I recently went to Hal Martins to look for a pair of diamond stud earrings for my fiance's birthday. Tarang first greeted me as I walked in and was very accommodating when I explained what I was looking for. Although they did not have the size and type of earrings on site, Tarang quickly ordered them and they were on-site later that afternoon. \r \r When I went back to pick up the jewelry, both Tarang and Barbara were there to greet me with a smile and make sure I had the right jewelry for the occasion. I couldn't be more happy with the diamond, the setting, and the service I received. \r \r A big thank you to the Hal Martin team and I highly recommend their store to anyone in the market for jewelry or just a friendly attitude. Pros: Service, quality, variety more

Shopping at Hal Martin was a pleasure!!! All his associates are so helpful and did not pressure me to buy anything. I made several trips before buying and I was treated with great respect. I doubt his prices can be beaten, and the quality of the merchandise is impeccable. Mr. Hal Martin is very accessible, Barbara and Tarang were extremely helpful. The employees are not paid commission, and everyone works as a team. Pros: parking, customer service, prices, quality more