Hal Martin's Watch & Jewelry

Took recently inherited antique watch in for appraisal. Staff was extremely professional, and not only appraised, but also cleaned my watch and told me all about its history. Products and showroom were beautiful. I will absolutely be back. Pros: Personal and Professional Cons: None seen more

A couple of years ago the jeweler we were using went out of business. In search of a new jewelry business, we happened to drive by Hal Martin’s and stopped in. At the time, we were upgrading our bezels on our Rolex watches; Tarang provided an excellent buying experience in regards to both price and quality. Therefore, when it came time to upgrading my wife’s wedding band, Hal Martin’s was the obvious choice. We were looking for a 100% custom designed band. So, with an idea in mind, I drew a rough picture on a piece of paper and decided on the overall width of the ring and the size of the center stone. Tarang took over from there and two weeks later we had a “WAX” model of the ring. We made a few minor adjustments before proceeding. Two weeks later, we had the most STUNNING ring you could ever imagine!!! In addition and most importantly, THE SERVICE AFTER THE SALE, IS AS GOOD IF NOT BETTER THAN WHEN THE PURCHASE WAS MADE. \r They have made a customer and a Hal Martin advocate for life. \r Thank you Tarang and Hal Martin’s, \r \r Pros: Personal service more

I was in the market for an engagement ring, and it was recommended that I go to Hal Martin's and speak with Tarang. Tarang did nothing but portray the utmost knowledge and experience in his craft, as well as treat me like a long time friend. When I came in later to pick up the ring, it was obvious to me that I was working with THE BEST in the business. The ring is gorgeous, and I could not have asked for a better experience. I will never go anywhere else for all of my jewelry or watch needs. Oh, and by the way...she said 'Yes!' more

I have never written a review and do not participate in customer satisfaction surveys because as my mother said"" If you don't have anything nice to say, then don't say anything"". \r But after my purchase of a Ladies President Rolex last week I am a lifetime fan of Hal Martin Jewelry and Tarang Patel. The negotiations were fair and I really appreciated the value for the quality recieved.\r My wife loves the watch and her follow up visit for the fitting of the band was as pleasent as my purcahsing experience.\r Thanks Tarang, Hal and Amanda I'm sure we'll be doing more business in the future. \r Mitch Pros: all pro's no con's more

Hal Martin's staff was truly helpful. In my need to get a 1930's pocket watch repaired, they were able to help with no hesitation. The cost of repair was reasonable (and very inexpensive to some comparable shops) and the timing for repair only took a few weeks. The location is secured and the staff is very knowledgeable. I highly recommend them! more

I was referred to Hal Martin's by a friend because I had some old gold and diamond jewelry I no longer wore. I was so impressed by how professionally I was treated and felt totally comfortable and confident the first time I went into Hal Martin's. Tarang suggested that I consider taking some of my loose diamonds and creating a wearable piece of jewelry. We decided on a design, and when the ring was finished, I was awe-struck at the fabulous design, the beautiful work, and the more than fair price. I receive compliment after compliment on my beautiful ring and each time, I refer to Hal Martin's. Hal Martin's literally took jewelry I no longer wore and made an exquisite ring that I will cherish forever! I also needed some earring posts reworked. Hal Martin's expertly remade the posts and earring backs and cleaned my earrings so beautifully I hardly recognized them. I am a forever grateful customer! Thanks, Tarang! Pros: Easy parking, great location, excellent customer service--can't be beat! more

Years ago I took a $400 electronic watch to a well-known jewelry store. They told me it was just a gadget and would not even look at it. Another (smaller) jeweler found corroded contacts, cleaned them, and only charge me for the battery. I vowed I would never go back to the big name.\r \r So, when my Rolex was in need of service, I found Hal Martin's on the web with all these 5-star ratings. I went there and was very please with staff and especially the quality of the service performed. Twice previously, the Rolex factory had ""serviced"" and returned my watch out of time-keeping specifications. Since Hal Martin's finished with the watch, it keeps nearly perfect time (less than 10 seconds drift in a month)! The watch looks as good as brand new. They have won me as a loyal customer. Pros: security (feel safe inside), workmanship, friendly and helpful staff more

We went to Hal Martin looking for a wedding band. My engagement ring is old (it was my great-grandmother's) and the setting is a little strange. Tarang worked with us to design a beautiful band that fits perfectly with the engagement ring - they look like they're meant to go together! The price was very reasonable and everyone at Hal Martin was kind and helpful. I can't wait to wear my new ring! more

We don't usually write reviews, but we just had to this time. Not only are the prices fair and reasonable, but the staff and service couldn't be more knowledgable and helpful. There is not much more that Hal Martin's could have possibly done for us than to stand behind what they sell...even long after warranty had expired. Without even a question, they went far above and beyond expectations. HM will be our store for jewelry from now on. more

I recently was in Hal's store and it was a good experience. I came out with a beuatiful Rolex. Hal and Tarang treated you as a friend. I will be back in teh future! more

I went to Hal Martin's for a TKO watch. I did not buy a Rolex or Cartier but I was treated as if I was!! Tarang the GM was extremely helpful and went out of his way to help me! :) I would give this store a 5 star rating and definitely recommend it to anyone!!! more

I had a heirloom ring resized for my upcoming engagement. The work was excellent and the service was topnotch . I will shop there in the future ! more

I have had many experiences with Hal Martin and their excellent staff through the years but the last two times have been so good I thought I would comment on them. In one instance about two months ago ,I had a crystal on my Rolex that was very badly scratched and prior to going on a business trip I wanted to replace it. I went in on a Saturday around mid-day and asked if they could do it immediately since I was leaving Monday morning. Hal himself helped out and asked his repairman to replace the crystal while I waited. I was very pleasantly surprised to have the job done immediately with such attentive service on a very busy day for them. \r \r Last week I went in for repairs on another watch and when I picked up my watch, I of course wanted to wear the one that was like ""new"". The very helpful sales lady saw I took off a nice IWC and she immediately suggested I not put it in my pocket loose, but GAVE me a very nice padded zip up case for it and said it would offer protection for the watch , much more so that my pocket. I thought not only was it observant and kind of her but also as she pointed out the case was nicely padded and suggested I could keep it my golf bag and when I found a need to take it off it offered the watch some protection. As always, service above the norm! Pros: Very knowledgeable Cons: only one location but I will drive in from the suburbs to work with them (I live in KATY) more

I was in need of a fantastic anniversary gift for my 25th wedding celebration and you delivered! The personal service that led to a jaw-dropping design was fantastic! My wife was floored and is in love the ring...thank you!\r I will be back for more! Pros: personal service, design consultation, value more

My fiance and I shopped for months for the right stone, we should have come straight here first. We first met Tarang a year before we got engaged and he put NO pressure on us to come back, but the impression he left on us was very warm and friendly. When we finally got serious on the ring shopping we went back to him and he was again cordial and very helpful and fit us right into his schedule. Within a week he was able to provide us a nice selection of stones. My fiance had researched diamonds for months and there was no question that Tarang was not able to answer to my fiance's delight. The best part, the price. We were worried we'd have to go down in size significantly or in quality to get what I wanted, but in the end, we got the perfect stone for the perfect price. No one else came close to the price, we were impressed. I showed him a design for the ring and the setting was done to perfection. Every day I look at my ring and can't believe how beautiful it is. I would suggest to do all the window shopping you like, but in the end, this is the best place we found. If I ever have any diamond needs again, this is where we'll be going! Thank you to everyone at Hal Martins - we were treated with the upmost respect and received the best quality product anyone could ask for. It truly made my dream engagement ring come true! Pros: value, quality, customer service Cons: not a large in stock selection more

I had some Yurman and Michele pieces I wanted to sell but it was my first time and I didn't know what to expect. I was treated with class and there was no pressure. Transaction was quick and painless. more

Recently purchased a Rolex Yachtmaster for Hal Martins. Searched all over the Houston area and found them to have the best deal. Initially, I was a bit sceptical since I had never purchased anything from them but found them to be honest and easy to work with. HIGHLY recommend to all wanting a great value, great customer service and pleasant to deal with. I will not go anywhere else! Pros: Customer service, value Cons: Hours-Could be open later in the evening more

I happened to find out that Hal Martin's Watch & Jewelry would take my old gold for trade. WIth the price of gold so high I found out that my scrap gold was worth trading in for money. WOW! I didn't realize it would be work so much! After talking to the helpful staff at Hal Martin's I decided to take some of my gold and make another piece of jewelry. They created a bracelet for me and the craftsmanship was fabulous. Not only did I get a new piece of jewelry but the extra scrap gold paid for the labor. It really is worth taking the time to find out what is laying around in your jewlery box that can be traded in or made into something else. While I was creating another piece of jewelry I also looked at the great deals Hal Martin's has on high end watches. Next time I will use my scrap gold to buy a great watch!! I am now a Hal Martin customer for life!!\r more

We went to see the people at Hal Martin's again for our wedding bands after my fiance first bought my beautiful engagement ring from them. The gentleman we work with is awesome - he helped me design the best band possible to go with my ring and it looks amazing. We compared the cost to Robbin's Bros. and it was sold to us for literally $700 less. But I assure you that their items are quality. They are friendly and answer all of our questions quickly. I would highly recommend at least checking them out after you shop some of the brand name places. I think the ring guy welcomes a challenge actually. I will continue to shop there for gift items and anything else jewelry related - no question. Pros: friendly, knowledge of sales staff, parking, quality of products, price Cons: hours might be a problem for some more

Went to Hal's after reading the review on this site and I have to say that it was a great experience. I had an idea for a custom necklace and they were able to design exactly what I wanted. I will definately go back again in the future. Pros: Got exactly what I wanted at a good price. Cons: Were a little late getting me the necklace. Although they took money off because of this. more