Genesis Diamonds

I just want to start by saying: If you are planning on going to all of those other chain stores in Brentwood, don't waste your time! Genesis is the place I bought my fiance's engagement ring and now it is the only place I will ever buy jewelry from. I shopped at the Cool Springs location and was floored by how professional and incredible the customer service was. The young lady who helped me has been with the company for several years and was actually passionate about what she was selling me instead of reading from script like all the other places I went. Genesis Diamond's selection is way ahead of the competition and their prices are unbeatable. I recommend them to anyone shopping for an engagement ring, no matter what your budget is. THANKS GENESIS! SEE YOU SOON FOR WEDDING BANDS!!! more

I went into Genesis Diamonds looking for a diamond for my wife for our 10th anniversary. She has specific tastes in jewelry and while Genesis offers a mindboggling number of fancy designers, a classic solitaire fit our needs perfectly. After my initial experience at Genesis, my mind was made up. I learned more about diamonds and the buying process than hours of internet shopping. With David's help (David was the gentleman who helped me), I was able to select diamond size and quality far better than I anticipated. David never attempted the ""salesperson"" thing and upsell me. He as very, very knowledgeable and acted more like a doctor giving advice rather than ""selling"" me anything. The Genesis concept is very different but outshines anything else out there! I very much recommend stopping in! more

I was looking for an engagement ring to give to my girlfriend and was about to cry. I hadn't been ""jerked"" around this much since I was shopping for a used car. In fact the chain stores all made me feel like I WAS shopping for a used car and the guy who said he was ""MY FRIEND IN THE DIAMOND BUSINESS"" was anything but a friend. In fact with friends like him who needs enemies. Needless to say I was a little skeptical about going into Genesis Diamonds but the experience was FANTASTIC!!!! My salesman's name was Robbie and he was the first person all day who actually talked WITH me not AT me. He explained to me, in terms I could understand, the difference in quality of diamonds. Needless to say I purchased there and could not be happier. I would recommend this place to anyone...... more

What I didn't know about diamonds, I learned at Genesis. Look, I'm a guy, what do I know about diamonds? Heather, the sales person working with me explained the differences between diamonds and even let me look at a few with a small magnifier.\r \r After looking at a few I could not believe what I saw beneath the surface; something called a cloud and other stuff that looked like scratches, but were really imperfections in the stone. Wow, was I surprised.\r \r It took me several trips to eventually settle on the one I bought which was a litle smaller than the one I wanted, but at least it didn't have any clouds. Heather was great and I even got to meet Boaz the owner who has quite an accent. more

Went in with my husband to look for a semi mount to redo my wedding ring. Was actually interested in a specific designer which Melissa gladly showed me. When I didn't find what I was looking for, Melissa showed us some other options that would work for my diamond then introduced us to the owner, Boaz. Almost instantly, he looked at my diamond and selected the perfect setting to compliment it and my small hand. He did not try and sell us a more expensive setting than when we came in to look at - actually he didn't try to sell us anything (and the one he selected was half as much as the one I came in to look at!). He just offered his honest opinion and turned us back over to Melissa. Melissa was patient, kind and extremely helpful. I ordered the setting Boaz had picked and I know it is going beautiful. I had no intention of actually buying that night. I had just started looking. But having no pressure put on me made me comfortable to know I had already found exactly what I was looking for. more

I recently made the decision to drop the big question to my girlfriend of 5 years. So where to begin; of course I needed the right diamond! I visited several places in Nashville to comparison shop; however that all ended when I went to Genesis Diamonds. I was greeted by Cassandra and explained to her what I ws looking for. After listening to my story Cassandra started working her magic and started providing options to meet my description of style and price range. After 2 hours of working the inventory we had come to a decsion on the ring. I could not believe how easy Cassandra made the process. I purchased th ring and I will be getting married in June 2011. Thanks Genesis Pros: excellent inventory and the prices are as advertised Cons: non more

MY HUSBAND AND I WENT LOOKING FOR OUR 20 YEAR ANNIVERSARY (AFTER THE MANY RADIO COMMERCIALS WE HEARD) WE WERE INSTANTLY GREETED WITH BEVERAGES AND TOLD HEATHER (A SALES LADY) WOULD BE RIGHT WITH US. SHE WAS VERY PLEASANT AND SAW THAT MY HUSBAND COULDN'T BE FURTHER FROM INTERESTED SO SHE OFFERED HIM A SEAT ON THE COUCH WITH A REMOTE, SODA, A BIGSCREEN T.V. WE CONTINUED TO LOOK AT SEVERAL PIECES AND I FOUND THIS AMAZING ANTIQUE LOOKING PIECE BY VERRAGIO. I WAS SO HAPPY WHEN MY HUSBAND BROUGHT IT TO ME A FEW DAYS LATER... THEY MANAGED TO STILL SURPRISE ME EVEN AFTER I HAD PICKED IT OUT! THANK YOU GENESIS!!! Pros: PEOPLE, SELECTION, T.V. WITH SPORTS ON IT FOR MY HUSBAND!!! Cons: DEFINATELY MAKE AN APPOINTMENT ON THE WEEKENDS more

I had driven down to Nashville, TN from St. Louis for a business trip...I had some time to kill, so I went into the local Genesis Diamonds-WOW!!! I was blown away by the professionalism, unbelievable selection, low wholesale prices, lifetime warranties, and incredible customer service!! Why would anyone shop anywhere else for a diamond? I ended up looking at engagement rings and watches. I don't even have a girlfriend and I wanted to buy a diamond!!...(ask for Tony-He's Awesome!) I did end up purchasing an Omega Watch...it's the best investment I've made in awhile. I will only shop at Genesis diamonds from now on...Thanks again to Tony and everyone at Genesis Diamonds! I shall return!! Pros: Large Selection, Low Prices, Great Warranties, Friendly Staf more

So, I had been to every jewelry store in middle TN looking for the best place to buy from. During my search, a few co-workers told me about Genesis Diamonds and highly recommended them. I went into the Cool Springs store during my lunch break and was amazed at their selection. They had every kind of style ring you could ask for. I told the sales lady what I have seen and told her I was losing hope I would find the right ring. She listened to me so well that the first ring she suggested was the exact ring I was describing! Wow, I was amazed! Next we looked for the diamond. She showed me at least 10 diamonds in my price range and we decided on the perfect one. I got a 1.17 princess cut for thousands less than anywhere else. The other stores could only show me 0.90 carat princess cuts for my budget. I got the perfect ring and a much bigger diamond than expected and it all fit so nicely into my budget. I am thrilled I was able to find the perfect ring, and all while on my lunch break! Thank you Genesis for exceeding my expectations! more

I usually hate shopping. Especially going to the mall with my girlfriend. Now that we were looking for an engagement ring I just wanted her to go look, find and I'll buy. However she insisted I go with her to Genesis. Some of her friends had shopped there and were very pleased with the selection and prices. I must say the experience was better than I expected. Friendly, helpful and the salesperson was genuinely interested in helping us find the right ring for our occassion. They had more diamonds and mountings to choose from than anywhere I've ever been. At first it seemed like too much to choose from but my girlfriend quickly found a style she liked. We went to lunch to talk about things and decided it was time to make the purchase. After going back to the store we selected a diamond for the mounting and what I thought was going to be a marathon of looking at store after store it was done. Thank you Genesis for having the selection and prices that saved me from having to shop at dozens of stores. Pros: Friendly more

I usually do not write reviews on companies but I have been really blown away recently by Genesis Diamonds. This is my second time around getting married, and I bought my first engagement ring from bluenile about seven years ago. A few of my friends also had done business through the web before. The prices we had found on the web in the past have easily beaten the mark-up of any of the chain or local jewelers here in the past, but I had heard Genesis's radio ad so many times on how they have the lowest prices and even beat other wholesalers and the internet, so I decided to give them a chance. Needless to say, this is the REAL DEAL! They had a prettier 3 carat cushion than the one I had found on the web, certified by GIA and it was several thousand dollars less. These guys are serious and they are friendly and knowledgable to go along with it. My girlfriend loves Tacori and the guys at Genesis told me that they now have Tacori and will be getting the rings in their store in early October, but they still allowed her to pick her favorite engagement ring from Tacori and they are able to order it from them. Great place! If you don't check out Genesis when you are shopping for a diamond its a mistake in my opinion. For whatever its worth!! Pros: knowledgable staff. prices, selection Cons: Very busy. Need more people working more

The moment I walked into Genesis Diamonds I was amazed by the wide selection of engagement rings and other jewelry. When I heard their commercials on the radio, I thought they were cheesy and not real. I finally decided to walk over to Genesis after I went into Pier One this past Saturday. I was greeted by a lovely young receptionist who immediately offered me a beverage and told me a sales representative would be with me shortly. As i was walking around I noticed that all the sales people were with customers and they all had a smile on their face. Genesis Diamonds even sales watches and pearls. I ended up looking at a fabulous Michele watch which was very reasonably priced. I would reccomend Genesis to anyone who is looking to get engaged or who is just browsing on a lazy Saturday. Pros: excellent service. friendly staff. great selection Cons: parking and having to wait when they are busy. more

A few of my girlfriends and I went into Genesis a few weeks ago to pick out some styles I might like. My boyfriend has been hinting to me to get ideas for a long time now so finally I went in and wow was I surprised. Genesis Diamonds has a huge selection, you would think it would be overwhelming but with the help of their very informative sales people I ended up getting some great ideas. The sales person took her time with me and really made me feel at ease. She wrote down some styles for me to pass along to my boyfriend. This weekend I was surprised with a gorgeous 3 carat cushion cut diamond in a Simon G setting. I could not be more pleased. The staff at Genesis has really made this very special for me. Everyone needs to go through Genesis for HIGH quality and amazing service! Thanks:) Pros: EVERYTHING Cons: n/a more

My fiancee and I went to a few places, including Genesis Diamonds, when shopping for her engagement ring. We had done a lot of research, but we still learned a great deal from Mr. Ramon. His honesty with us is the main reason we ended up buying from him, although the price and the quality of the ring we got were better than we expected as well. We spent a lot more time in the store than we expected, but the education we received was worth it. I definitely recommend stopping at Genesis Diamonds before going other places just for the education you'll receive. Pros: Prices, Friendly Staff, Location more

MOST OF THE REVIEWS YOU SEE ONHERE ARE FROM PEOPLE SHOPPING OR OTHERWISE HAVING VISITED GENESIS ONLY ONCY OR TWICE. I HAVE BEEN SHOPPING AT GENESIS DIAMONDS FOR A FEW YEARS NOW. MY WIFE HAS A BEZ AMBAR BRIDAL SET, MATCHING DIAMOND EARRINGS, A COUPLE PENDANTS, YOU GET THE IDEA. I CANNOT REMEMBER THE LAST TIME I WALKED INTO GENESIS AND I WASN’T RECOGNIZED BY NAME. THEY REMEMBER MOST OF THE PIECES MY WIFE HAS SO FAR AND WORK TO FIND THE “NEXT” SHOCKER FOR HER. THE SELECTION AT GENESIS IS SO MUCH BETTER THAN ANY OTHER PLACE. THEY OFFER DESIGNERS AND MATCHING PIECES OF JEWELRY FROM THE TOP DESIGNERS IN THE BUSINESS. WHEN I TELL ONE OF THEIR TEAM WHAT I WOULD LIKE TO SPEND, I HAVE NEVER BEEN PUSHED TO ANYTHING ELSE. MY WIFE IS ALWAYS SO HAPPY WITH HER JEWELRY AND I AM SO HAPPY WITH THE ATTENTION GENESIS DIAMONDS ALWAYS GIVES ME. OCCASIONALLY MY WIFE AND I SHOP TOGETHER IN VARIOUS CITIES AND WE DO LOOK AT JEWELRY SOMETIMES. SHE ALWAYS FROWNS AT OTHER JEWELERS SAYING THAT NOBODY HAS JEWELRY AS NICE AS HERS. ONCE MY WIFE TOLD ME TO NOT TELL HER FRIENDS WHERE SHE GETS HER JEWELRY SO THAT HERS ALWAYS LOOKS BETTER !!!! THANKS GENESIS DIAMONDS! YOU CONTINUALLY EARN MY RESPECT, MY BUSINESS AND MY REFERRALS! Pros: GREAT SERVICE, GREAT PEOPLE, GREAT EVERYTHING Cons: CANNOT THINK OF ANY more

I was very impressed when my husband and I went shopping at the Brentwood location for our anniversary. I had heard about Genesis Diamonds several times on the radio, and from a few people that I work with. My husband and I kept feeling like we were seeing the same rings over and over again in the other Cool Springs area stores. The sales lady we worked with was very relaxed and did not pressure us at all. To my surprise, she was able to have the diamond and ring we selected sized and ready within just a couple of days. I highly recommend Genesis to anyone shopping for any type of jewelry. They are the best!! Pros: Not pushy at all, beautiful styles, AWESOME service Cons: None whatsoever more

I have recently started shopping for an engagement ring. For the past several years I have heard good things about genesis and it was the first place I took my girlfriend. She doesn't know a whole lot about rings so I was hoping someone there could help her and show her different styles to help her find what she wanted. I explained this to the staff person that helped us and told him I would not be buying anything today. I told him that my price range was 3-4K and he told me that they had a very large selection in that range. He spoke with my girlfriend for a few minutes and looked at a few rings. After she found one that she liked, it pretty much turned into ""ok let's sell you this ring"" and no longer look at any others. It became very apparent that he was trying to push her into this ring. Finally I spoke up and said ""could you show us some other styles so she can see her options"" and he replied with ""Well, for that price range we really don't have anything else."" Then implied that if i wanted a nice ring i'd have to change my price range. At that point I had had enough of the pushiness and inability to help. I'd understand if they were busy or something but they weren't. They advertise that they are patient and are willing to help and educate their customers but obviously they were not.\r \r The rest of the staff were very nice to me and my son while we were waiting. However, one woman was very inappropriately dressed. At one point she leaned over to talk to my son and she almost fell out of her dress. That is very inappropriate for a 3 year old. I can't think of a more awkward situation than taking your girlfriend that you want to marry to a jewelry store while the sales person is pretty much flashing you. She was very nice and the owner was very nice as well.\r \r They seemed to have a very nice selection but I couldn't really get any information about the jewelry because the sales person we were working with didn't really want to show us anything. It wasn't just me either. The next day I spoke with my girlfriend about it and told her that I had higher expectations for them. She said she was ""relieved"" because she didn't like the experience at all but didn't want to say anything because of how much I ""thought"" I would like the place. I was turned off and won't be making my purchase from them. \r \r I'm sure that they are quite capable of giving good deals and the other reviews on this site show that they are more than likely a quality place to shop. But my experience was less than good and I won't be returning. Pros: Most of the staff were very nice, nice selection Cons: Staff person was pushy, and unhelpful more

Genesis Diamonds helped support our flood relief efforts in platinum fashion! A special thanks to Genesis Diamonds for your generous gift of $15,200.00. more

I use to own a jewelry store several years ago. Unless you're in the business you can't know all there is to know about jewelry. You will hear many different things depending on where you shop and who you talk to. I can tell you that in all of my searching to find a jeweler that is honest, knowledgeable, and friendly I have not found one better than Genesis Diamonds in Green Hills. The good things that I hear about them on the radio and from my friends is exactly what I experience at this store. The salespeople I have met and have come to respect at Genesis Diamonds will try to make your visit to their store be one that you won't forget, and one that you will want to tell all your friends about. They have the best warranties and selection that you will find anywhere. I am very satisfied. I know you will be too. Pros: Great quality. Friendly salespeople. more

Have you ever walked into a dream store? Well, Genesis Diamonds is not just a store. It's an experience! It's a place that shines not only because of the enormous selection of diamonds and gorgeous jewelry, but the places' atmosphere shines as well. Everyone is very professional, friendly, and welcoming. It seems like the owner is present most of the time and often comes out to greet customers and help them with their choices. Money is not an issue there. They will work with your price range and make sure you get the most for your money. \r \r I can't say enough about how well I was treated by, and how far my money went in working with Mr. Ramon and his friendly, professional staff. Getting engaged and married were serious decisions for me and the pressures were eased greatly by the treatment and respect I received. \r \r Thank you for taking the time to read this. Pros: Customer Service, Selection, Prices more