Bombay Clay Oven was highly recommended as a great place to get authentic, tasty Indian food. Their prices are somewhat high, but the ambiance is great and the food really is very good. However... I have never been treated so poorly as we were treated when we ate there. \r
First of all, the waiter wouldn't give us any suggestions. When we asked if he recommended one dish over another, he just shrugged, rolled his eyes and said ""everyone's tastes are different."" True, but not what you expect from a waiter! \r
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After we ordered, we sat back and relaxed, enjoying the atmosphere and waiting for our food. We waited....and waited....and waited.... it took an hour and twenty minutes to get our food. Other diners came, sat down, ordered and got their food while we sat and watched. The waiter studiously ignored us until a member of my party actually grabbed his sleeve - he ignored all attempts at eye contact, saying ""excuse me,"" etc. Once we asked where our food was, it magically appeared within moments. \r
The food was good, but again we were ignored by the waiter until he brought the bill. We were planning to get dessert, but he didn't even ask. The restaurant was not busy and there were several waiters - each one only had two or three tables. We were so shocked at the treatment that we complained to a manager - something I never do! That only made matters worse, because the manager said, basically, that some nights take longer than others. \r
I understand busy nights and I understand delays - I've worked as a waitress and I know it can be hectic and stressful. But we would have appreciated it if the waiter had come by to let us know he hadn't forgotten about us!\r
A restaurant that thinks an hour and twenty minutes is acceptable to wait for food is not a restaurant I will frequent. Which is unfortunate, because the food was good, but the service left a bad taste in my mouth.
Pros: good food, fun ambiance
Cons: horrible service, rude waiters, rude managers, long wait time
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