...Because after paying $200 MORE than Labcorp or Planned Parenthood, that is EXACTLY where they r going to send YOU.
BOTTOM LINE:
I was convinced to pay an extra $140 on top of the original asking charge of $159. totalling to a whopping $299.00, under their impression that they would be able to give me a POSITIVE or NEGATIVE result of the test and I was promised these results after 12 days of exposure (as opposed to waiting 90 days) ,
#1 Despite the fact that they present themselves as if they have their own labs ( advancedtestingcenter dot com ) they simply sent me to "Labcorp" (labcorp dot com )
#2: After a little research, I discovered that Labcorp only charges the patient $96.00 for the EXACT SAME TEST!
#3: The test came back "unequivocal; neither positive or negative" & was told that if I wait another 12 weeks they could test me again for "only fifty more dollars". Wow! Only $50.00 more dollars, what a deal, right? ...WRONg.
After letting them know that I was not satisfied that I got what I paid for, a supposed manager by the name of Michelle argued with me for about 7 minutes & told me that she could help that I was not satisfied or under a different impression. She then gave me a different story than the original rep gave me and when I informed her that her information would have been GREAT to know BEFORE I gave them my credit card information, NOT AFTER-THE-FACT. I informed her that I was given a different impression when I originally called them, & she advised me to "take that up with the original female representative, Tony". She then attempted to confuse me with her medical terminology BS, as if I DID NOT understand how they operate. ATC why are you charging customers $200 more dollars than the actual lab does directly? & why are you selling test results that don't give actual positive or negative test results and charging customers even MORE money to take another test? Even the owner was unreasonable. What a bunch of con-artists!
Pros: Very polite. At first, before they get your money or when they are attempting to upsell their service.
Cons: Unreasonable owner, and doesn't seem to value customer's satisfaction.
more