My fiance and I were at the Signature Restaurant before we went up to the Lounge. The restaurant was great, the food was superb and the service was excellent. The lounge, however, pales in comparison in terms of service and food. After having such a great time at the restaurant, we were both psyched up for the lounge. We ordered 2 drinks from a very limited drink menu and dessert - molten chocolate cake. When my dessert came, the ice-cream was halfway melted.. and when I cut open the cake, it wasn't molten or flowing or any of that sort.. it was a chocolate Sponge cake, which wasn't a big deal at first. When the waitress came over to check on us, I pointed it out that it wasn't molten, to which she replied, ""oh yeah it's supposed to be like that"". Come on, I've tried molten cake at more places than I can count with my fingers, I even know how to make it myself.. please don't BS me and tell me that a sponge cake is the same thing as a molten chocolate cake. A simple acknowledgement of over-baking or whatever would have been more polite. Soon after, a table opened up by the window and we wanted to shift.. so we asked the waitress if we could do so. She replied nonchalantly that we should inform her after we move, then turned and walked away. She did not even offer to help us move our drinks or dessert - something I would expect from a top-notch bar/lounge. Additionally, there were plenty of kids running around, which was noisy and unromantic. The restaurant was great, but the bar.. stay away.
Pros: Great view.
Cons: BAD service.
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