Superior Moving & Storage

I moved on July 28, 2011 and let me tell you I had the BEST experience ever with Superior Moving Co. From the moment I called to get information about their services until the moment the movers left. Their wasn't one complaint. Very reasonable, very professional, very well mannered and polite. Rich and his associate moved us and they were GREAT, they were suggesting different things, offered boxes, and careful with all my items. I also dealt with Mark I believe he is the manager and he was just as nice and extremely professional. I would suggest if you have a move or know someone moving, definitely, highly suggest using Surperior Movers. I will definitely use them again if needed. Thanks!!!!! more

TODAY I HAD A FEW THINGS MOVED FROM MY BASEMENT INTO THEIR STORAGE AND COULDNT BE HAPPIER. MY WIFE HAD BEEN ON MY BACK TO GET SOME THINGS FROM THE BASEMENT INTO STORAGE ANDI KEPT PUSHING IT OFF, ME AND MY BUDDIES WERE GOING TO DO IT ONE WITH THIS A PICK UP TRUCK. WELL I DECIDED TO CALL AROUND AND GET SOME PRICES FOR STORAGE AND CAME ACROSS SUPERIOR MOVING AND STORAGE. WELL ME AND JOE JACKSON CAME THAT IT WOULD BE BETWEEN 2-4 HOURS OF WORK (WITH ME AND MY BUDDIES IT WOULD HAVE BEEN AN ALL DAY EVENT) WELL THEY WERE HERE THIS MORNING AND IT TOOK 45 MINS TO LOAD, WHICH CAME IN VERY UNDER BUDGET AND I COULDNT BE HAPPIER. WOULD RECOMMEND THIS COMPANY TO ANYONE AND EVERYONE. OVERALL EXPERIENCE WITH THIS COMPANY WAS GREAT. more

I moved yesterday and my movers were Billy, Mike, and Jimmy. These guys were excellent, so i called mark yesterday after the move to tell him how good of a good they did and he asked me if i could go this site and post how my experience was, i figured thats the least i could do, after everything his guys did for me. Bill and his crew showed up on time and got moving right away they wasted no time which really impressed me. I also was impressed with their strength, i mean these guys moved some piece of furniture that is extremely heavy like it was nothing, Some of these piece took an hour to move in when i had it delivered from the furniture store and they moved it in no time. i had a budget for this, and it was way under budget so i gave the rest to the guys because trust me they deserved it. CLASSY COMPANY had no problems whatsoever and if i ever move again theres onlyl ONE place im calling and its SUPERIOR MOVING. THE NAME TRUELY FITS THIS COMPANY!! THANKS TO BILLY, MIKE, AND JIMMY DEFINITY REQUEST THIS CREW. more

I am a 30 year old nurse. My work schedule is very hectic to say the least. I needed to relocate out of state on an emergency basis due a promotion. I called around and around, noone could move me. By the time I called Superior, I all but gave up hope. To my surprise, they ended up being able to move me and gave me a great price. When the movers came out 2 days later, they wasted no time. They had 2 rooms done before I was finished doing paperwork with the guy who I guess was the boss. The move went smoothly and I would definitely recommend Superior to anyone that needs to move. more

I used Superior to help me with my move from University City to my home in Middletown, DE. The guys were great. They gave me a flat price for my whole move and honored the price. The move only took 8 hours, I thought it was going to be an all day affair. I just graduated from grad school and couldn't be happier with a company that kept their prices low for me. Thank you Superior. more

I'm so happy with Superior. The guys were so fast and strong. I couldn't believe that they were carrying 3 boxes at a time and my dressers and couches over railings and banisters etc etc. I was so impressed on my move day. They made the day enjoyable too. The three guys were so entertaining. I don't know how they could keep such a positive attitude all day doing what they do. I want to thank the ""Nephew Crew"" for their hard work and bright personalities. more

I would highly recommend Superior Moving and Storage Inc. They were professional, efficient, hard working, friendly, and very helpful! I would like to mention the three employees that we had, John, Joe, and Kyle. They were excellent and made our hectic move very smooth and enjoyable! more

There is nothing Superior about Superior Moving & Storage. NOTHING. The owner, Mark, is a dick. The guys he has working for him are great, wish I could work with them without having to deal with him. Here's my story: I hired superior movers to move me out of my house. They did a good - not great job. I paid upwards of $1000 (with tips) for 3 guys for 8 hours and I was all moved in. They were supposed to be at my place by 9am, they showed up at 10:30, but it wasn't a big deal as I dedicated the entire day to the move. Nobody on their team picked up their cell phones. I found it frustrating that I could not contact them to see where they were during the move, but it all ended up working out. Bill and his crew were good. I think it was expensive, but they did a good enough job. The next week I asked them to move a pool table for me. Bill said that he had extensive experience with moving pool tables, so I hired his specific crew. I called in to schedule it and the owner, Mark, took the call. Before he knew I was a repeat customer he was off and running with an overly aggressive and borderline sleazy sales pitch about why I should use his company. I let him go to see what he would say and at the end I said I'm a repeat customer, I want Bill and his crew for (this date) at 1pm. He asked me how early I could have the move done and I told him 1. He said that earlier was better, but Bill's crew would be there by 1. I then called him two days later (a week before the move) and told him that we could do the move as early as 12:15. He said great, we're all set. I would have had them come in earlier, but the person who owned the table works on Saturday mornings. On HIS WORD, I then scheduled two other vendors to perform services on my new home that same day, Both gave me windows that started with 3pm and I depended on them to have me and the pool table at my house by that time so I could let the other vendors (cable and security system guys) in my house. The day of the move came around and 12:15 came and went with no movers. 1:00 came and went with no movers, 2:00 and so on. Around 2:15 I called back in (as I was about 30 minutes from my house) and asked where Bill and his crew were. After 15 minues on hold, I was told that they were scheduled between 1-3 and that A CREW (not Bill's crew) would be at the job around 3, maybe later. I NEVER was told that there was a window. I asked for a SPECIFIC crew and was given a SPECIFIC time. Mark didn't care and scheduled another job for Bill that morning. That job took too long so they were late for me and then he lied to me about giving me a window. I had to cancel the move because I had other responsibilities that day and they were running over two hours late. I then asked for Mark, was told he was unavailable, and left him a message. I never heard back from him. I would have been much less frustrated if THEY had PROACTIVELY reached out to me to tell me what was going on. They did not, I had to hunt them down with several phone calls to ascertain what the situation was. I found this very unprofessional on Mark's end. I called back and eventually got him on the phone. He accepted no responsibility for the mistakes that he made and said that it was my fault that the move didn't happen. After some back and forth, he eventually asked what I wanted. I said I want my pool table moved already, but I'll take a discount for the frustration, inconvenience, and stress I had to deal with. He was unwilling to comply and I found another company that charges much less than he does. My advice: save yourself the frustration and don't work with this company. If you MUST use these guys, don't schedule anything else that day. They are not reliable enough to make other plans around. more

I hired Superior moving to move a 4 bedroom home. We could not tell how much damage was done to our personal belongings until we had some time to move our things around to where we actually wanted everything placed. The boxes were labled but I don't think they could even read what was on them. They all ended up in the wrong rooms. So many of our things were damaged, not just one or two scratches. Corners broken, pictures cracked, and small appliances broken. I would never use them again. The ownner Mark would not even take my call after the move. They screen his calls and if its not for a new customer, they tell you to call back. It has been 2 weeks and I still have not spoken to him. Very unprofessional and sloppy. more

I have found that superior movers run by Mark are undependable and unprofessional. After committing to moving some items from New Jersy to Pa before a settlement date which was discussed , the price more then doubled when I tried to comfirm the exact day and was told that he didn't have another job to merge with mine to make it worthwhile which was never mentioned before. When I told him I was disappointed that he was letting me me know 2 days before the necessary date for removing the itrms he became rude and insulting. I would never recommend Superior movers. They are undependable! more

I'm so happy with this company. They moved my granddaughter and myself out of our house and into our new one in under 8 hours. I was so impressed that they finished the job in one day. I will never use another company again.... more

I was so stressed trying to locate a mover for my move in the beginning of June. My husband and I were set back by a lazy buyer so the mover I originally scheduled had to cancel my appointment which I understood but I became worried that I wouldn't be able to find a new company to move me on the day I needed. I finally found Superior and spoke to Junior. He helped me through the process and got me the date I needed!!! I was so relieved. Move day came and went off without a hitch. The guys handled my antiques and delicates with care and ease. They were professional and hilarious!! I don't know how anyone could keep such a great demeanor doing what they do on a daily basis. I was so happy with my experience that I used them again to move my son from New York back home to Gladwyne. Thank you Superior. more

I've used these movers several times in the last six months for long-distance moves. In once case I needed to have one piece of furniture moved from Philadelphia to Rhode Island. Very few movers were willing to do it, and those that were willing were much too expensive. Superior Movers charged far less than anyone else, wrapped and treated my furniture as an antique, and got it there in perfect condition. The movers were on time, careful, and polite. I've been extremely satisfied each time I used them, and I would highly recommend them.\r \r more

Here's the real deal about superior movers. I am a recent customer that moved from Bath PA to the Northampton area. First of all they WERE late (about 1 hour). But to give them credit, they were coming from Philly and didn’t charge a cent for all of that travel time (I'm sure the gas was half of what they charged!) 2nd of all, the rate WAS slightly different than what they quoted, I was quoted on the phone $75 / hour and was charged (I think it was) $82 per hour. not sure why and maybe they need to work on that a bit. they didn’t lay down cardboard to protect floors (but they didn’t need it because they carried everything). they didn’t pack things up for me (I had taken care of all that). what they did do was move quick and efficient. they made sure to carry everything as not to scratch any floors etc. a few things that impressed me: 1. my wife had given them a very inaccurate description of the amount of things we had. she left out the queen sized bed, washer and dryer, fridge, portable dish washer, large heavy tool box, exercise bike etc! we had ALOT of very heavy, bulky items and these guys just kept on going even though they weren’t prepared for that big of a move. 2. I had 2 boxes of dishes that had been in my family for a few generations. I mentioned to one of the guys that they were fragile and precious. he took the time to assure they were handled carefully and packed properly. He even remembered what they were when he went to unload and handed them directly to me saying ""here are those fragile items of yours"". they weren’t even labeled but he remembered! 3. they didn’t really break anything. The very first thing they carried over the threshold of the door was a large dresser and they carried it just a bit too low and a piece of bottom trim caught and popped off the dresser (the threshold sticks up a bit and people trip on it) BUT they nailed it back on for me (it was only nailed on to begin with) other than that, everything was in perfect condition. Between the load and unload they estimated the time remaining and gave me what the total would be. They finished the unload before their estimate AND credited me the difference (I ended up paying less than their estimate). There were 2 guys, one said his name was “Muff” short for “Muffice” I think he said. I forget the other guy’s name. They were both very friendly, very careful, and very hard working guys. At the end of the day I was happy to give them a very generous tip. To sum it up, like the title says, they are a “no frills” moving service. The price was very good and so was the service. I would definitely recommend them to others and definitely use them again. more

Superior Moving and Storage? Hardly! I think it should change its name to Inferior Moving and Storage. First, one of the movers, the supervisor, dropped an antigue mantle clock on its top, upside down. I remember my parents moving this clock around like it was nitro. It is very fragile. It even has screws in it to help keep it balanced. The guy picked it up, brudhed it with his hand and said, ""see, its fine."" Second, it took over a eek to get a monthly rate. Apparently the person that provides the rates was on vacation. I was finally quoted $159 for a small, maybe 5 by 10 space. When I came to get my things, I was told the rate was $250. I refused. Get this. I moved very few things. I had no sofas, chairs, bedroom furniture. Third, when I started unpacking, I noticed the movers had packed stuff with dirty laundry. I found a piece of crystal in a winter boot. Haven't found the other boot by the way. The storage area was small, not climate controlled. Fourth, there were numerous people there--not working as far as I'm concerned. One person was asleep at his desk. There was one big office. Why I had been put on hold for so long when I had been calling for a rate is beyond me. I was told the person had to go to another office. The place was a warehouse with individual cages for storage. I surmise that if you would be storing an entire house, it would cost a minimum $1000. What a joke! Moving is stressful as it is. You don't need inept people working. No stars. more

Where shall I begin? Superior moving provided superior service. T-Bone & crew arrived on time and were very polite and professional. They completed the job in record time, while finding time to make me laugh. I would HIGHLY recommend Superior Moving & Storage, but most of all T-Bone and Crew. \r \r Thank guys! Keep up the GREAT work! \r \r Dee\r more

Billy, Mike, and Jim were great movers, they stayed busy and impressed me with their professionalism. Did everything they could to help me, and went above and beyond, they weren't all about the money just making sure i was happy and that i was. Great Movers Here and would recommended Superior to everyone. more

Mel and Chico arrived a little late, but they were friendly, polite and extremely efficient. I would recommend Superior and these two guys to my friends. more

Mark and crew helped me out so much! I've referred 2 people to use them already. The guys were so nice!!! They moved my house and moved my baby's furniture last so she could sleep a little longer in the morning. I will never use another company again. Superior is the best. more

I called Superior to move my items into storage for the summer. I am a student and have a very tight budget. I was pleased to find their rates were lower than everyone else's. I was also pleased to find out that their service didn't suffer because of their low rates. They arrived when they were supposed to, they were professional and courteous, and again, the price was almost exactly what they estimated. I am so happy with Superior and they made this process and a LOT less stressful. more