Pacific Heating & Cooling

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8607 Durango St SW A (at Serving the Lakewood Metro area.)
Lakewood, WA 98499

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(253) 231-3049
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Pacific Heating & Cooling - Lakewood, WA
Pacific Heating & Cooling - Lakewood, WA
Reviews
( 292 )
( 46 )
( 2 )
( 5 )
( 3 )

Best

Service was timely, Jess (I believe his name is) did a superlative, friendly and helpful job.

Worst

We purchased the warranty with the understanding it would cover repairs parts that went bad at no extra cost. The excuse that i damaged it, even it the problem started before I w...

Jess is exemplary 6/11/2017

Service was timely, Jess (I believe his name is) did a superlative, friendly and helpful job. more

Excellent as Usual 6/8/2017

Chris, Doug and an electrician whose name we did not record provided the kind of service we have come to expect from Pacific over the past 10 years - Top Notch. Every individual involved in the purchase and installation of a split area ductless air conditioning unit, was pleasant, knowledgeable and patient when we asked a several questions. The support staff in the office who assisted with appointments & inspections etc. was equally as pleasant to deal with and as efficient. We would have no hesitation recommending Pacific to anyone in need of their services. And to round off our comments we love the product. more

Great Company 6/8/2017

They come on time and do a great job. more

Carlos was here on time and was very thorough going over his recommendations Excellent service. 6/6/2017

Carlos was not high pressuring me to upgrade my AC which is always a problem with your other service people. There were a few things recommended to keep it working. more

dependable & honest recommendations 6/5/2017

Pleasant staff, efficient equipment, fairly reasonable pricing. more

Very thorough..... a great job 6/3/2017

Carlos and his helper did a great job..... I appreciate everything the office staff did to accommodate me.... thanks for everything more


Excellent Feedback 5/31/2017

We had Pacific Air at our old house and had such great service that we chose them for our new one. The Tech was very patient, explaining all the things I needed to know about this new system. It wasn't new, but it was new to me. There were many things that the Tech brought to my attention that will need repair and he helped me determine which ones I should repair now and what could wait. Very helpful during this moving transition. more

excellent service 5/31/2017

highly professional service representative. more

Total happy with results 5/30/2017

started on time and would recommend in the future more


Excellent service from Britney Watson 5/23/2017

Britney Watson was new to my account. My furnace is located in a sub-basement, not really a basement, just underneath the house. It has electrostatic filters which need to be washed outside. She performed all of this, explaining to me everything as she was doing it. She then changed the batteries in my digital thermostats as it is difficult for me to get all the prongs lined up. She offered me the various programs that Pacific Heating has and I signed a 3 yr contract. I would like Britney Watson to be my regular technician. more

Heat Pump/Gas Furnace Annual Service 5/22/2017

Been using these people for many years. Took about 4 years to get an understanding that I didn't want two tuneups a year - one for furnace and one for heat pump, and they I wanted to do them at the same time. Finally got that straight after threatening to stop doing business with them. Also have them take care of furnace at my daughter's house annually. They do good work, they're neat, tidy, and polite, so I give them a good recommendation. But they can be overly pesky with their phone calling system and their desire for follow up reviews. more

Consistent quality work 5/19/2017

I got a recommendation from a friend who knows everybody, and knows their reputation, too. I've now used Pacific Heating & Cooling for years, and always been pleased with the quality of their people and their work. They don't try to upsell one-off jobs - they are smart and want you to be happy so you call them again. more

As usual the work was well done. 5/18/2017

The young man who came took pictures on his cell phone which made it easier to understand what he had done. I purchased a starter-kit for my heat pump and seeing a picture made it easier to understand what he was explaining. My husband passed away in January so please remove his name from your files. Thank you. more

great service 5/17/2017

on time , friendly, informative technician more

A+++job...very knowledgeable and extremely professional. 5/15/2017

Great service on the cleaning and inspection of the furnace more


Amazing Service 5/14/2017

Our furnace broke so we were at the mercy of whomever we selected to sell us our next system. We were so fortunate to get Will, our technician. Due to his training he was not only able to determine the real cause but, discovered a more serious issue that was allowing carbon monoxide to leak into the house. He said the repair was an expensive short term fix. After confirming this was not a sales tactic, we had an honest and educational discussion to develop options. We made our decision and less than a week later our new system was installed. It has been a long time since I've had the pleasure of working with such a courteous, respectful and detail conscious team of individuals. It is obvious they have a high work ethic. Their work was stellar and our system is fantastic!!! I would recommend them 100%! more

Excellent service 5/14/2017

They were prompt, courteous and did an excellent job. more
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WE FIX IT RIGHT THE FIRST TIME

Owner Message
  • There's a lot about indoor air quality that you might not know and certainly can't see. Up to 72 trillion microscopic irritants, or allergens, find their way into your home every day. They include dust, pollen, pet hair and dander, dust mites, mildew, lint, fungus, most tobacco smoke, cooking grease and bacteria. Many of these particles are so small that your nose and throat can't filter them out, and they can get deep into your lungs.
    Breathe easier with American Standard's AccuClean air filtration system -- it removes 99.98% of particles and allergens from the air in your home. AccuClean is 100 times more effective than conventional 1" throw-away filters and ionic room appliances.
    Choosing an American Standard air conditioner or heat pump with an Energy Star logo is an important step to saving money on your utility bills--along with consuming less energy. What can you expect from a unit carrying the Energy Star logo? Air conditioners or heat pumps that have this symbol are at least 20 percent more efficient than the federal government's current efficiency standard. Purchasing an American Standard Heating & Air Conditioning unit with the Energy Star label ensures that you're getting the highest efficiency available. Be sure to ask your American Standard Heating & Air Conditioning dealer about local incentives that are offered by many utility companies and financial institutions for the purchase of Energy Star products.. Air conditioning,furnaces,heat pumps,air handlers,heating and cooling,central air,coils,indoor coils,heating units,cooling units,humidifiers,thermostats,air exchangers,comfort systems,install,service,cleaning,repair,air quality,indoor air quality,air cleaning,air purifying,energy consumption,environmental cleaner,energy conservation,energy saver,energy efficiency efficient,gas,electric,temperature control,climate control,oil,heat,air,asthma,allergy,filter,AccuClean,pollen,filtered air,allergens,air filtration,allegiance,humidity,perfect fit,whole house air filtration system,breathe easier,variable speed furnace,high efficiency,heritage,all aluminum,moisture control,thermostat controls,digital thermostat,programmable,financing,credit terms,warranty,tax credit,energy tax credit,customer care certified,NATE certified,dealer,local,sales and service,contractors,air conditioning systems equipment,heating equipment,air conditioning equipment,furnace equipment,furnace sales,furnace cleaning,air conditioners,air conditioning dealers,air conditioning suppliers,air conditioner service,air conditioner repair,air conditioning repair,heaters,installation,high efficiency systems,HVAC,reliable,trouble-free HVAC,top rated. Systems: Packaged systems,communicating systems,geothermal systems,indoor/outdoor,and light commercial. Series: Platinum,Gold and Silver.

Additional information
  • Hours: Daily 24 Hours
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