Pacific Heating & Cooling

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8607 Durango St SW A (at Serving the Lakewood Metro area.)
Lakewood, WA 98499

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(253) 231-3049
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Pacific Heating & Cooling - Lakewood, WA
Pacific Heating & Cooling - Lakewood, WA
Reviews
( 292 )
( 46 )
( 2 )
( 5 )
( 3 )

Best

Service was timely, Jess (I believe his name is) did a superlative, friendly and helpful job.

Worst

We purchased the warranty with the understanding it would cover repairs parts that went bad at no extra cost. The excuse that i damaged it, even it the problem started before I w...

Very good job no complaints. 3/7/2017

They were here on time and installed furnace in the timeframe originally estimated. Cleaned up and no issues. more

They came on Saturday to replace my broken thermostat, a same-day call. 3/7/2017

I was very pleased to get the heat back on the same day it went out. It was a Saturday too. Thanks! more

Usual excellent service 3/3/2017

We have used Pacific Air Systems for several years for two properties and have never had even a semblance of a compliant. For our most recent service Mark came by and efficiently did what we have come to expect from Pacific for these recurring services. Pleasant, informative and always mindful of our needs. That is why we will continue to use Pacific for our heating and air conditioning needs. Thank you more

Outstanding, service oriented company 3/1/2017

Professional, courteous and customer oriented. Always on time. They get the job done and explain everyting. more

Technicians did a great job. 2/28/2017

Great fix on an aging furnace. Technicians were very fast and efficient. more

I'm a very happy and long time customer! 2/28/2017

As always, without fail, my experience with Pacific Air has been fantastic. Very professional and knowledgeable service representatives....always on time and efficient. I can't say enough about this company! more

Technician was very knowledgeable. 2/27/2017

Technician was very knowledgeable and completed service satisfactorily. There was an unexplained delay in receiving an replacement part. I had to call to remind office to provide part. It was obtained for me the same day I called. more

As always, I was highly satisfied with efficiency and professionalism of service tech. 2/27/2017

This call was a heater tune-up. Technician DeMonte checked items covered by the contract and recommended installation of a surge protector which he installed. more

Excellent service from start to finnish. 2/26/2017

I have used Pacific Heating and air on two homes. They did a great job, very professional. Luke the sales representative, came out to our home we purchased. We wanted and needed , a new furnance, water heater and air. Having worked previously with Pacific Heating and Air. It was the one part of our total flip we did not want to be contractor on. The installers Jesse and Joel were great, they worked all day they were very conscious of our new wood floors. This is the best Heating and air company out there. more


Good Overall 2/22/2017

Jess, the serviceman is always personable & does a good job. Fills me in on what's what & makes needed suggestions. I would like both names on account. Chuck & Carol Bell. I handle everything for this account. Also, would you please add the required filter for our furnace to our account. Thank You, :-) Carol Bell more

Picision tuneup twice yearly 2/22/2017

Justin is an outstanding individual. He is so helpful and knows his job 100%. He answers each question fully and recommends completely without help. I feel great you have such an outstanding person aboard. Thank you so much. Sandra Anderson more

Awesome! You assessed the problem, recommended a solution and implemented it. ... without breaking my pocket book. 2/22/2017

Pacific Air is one of those companies that Lakewood needs ... extremely professional, reliable, dependable, committed, knowledgeable and competitive. The job they did was impeccable. From the onset talking with Donovan, I knew I was in good hands. And when the work started, the technicians who did the work were awesome. I apologize for not remembering all of their names but a Daryl, and a Mike come to mind. The office girls were also helpful ... answering my concerns and with schedule changes. I highly recommend Pacific Air. When you need that new furnace or water heater installed or an air conditioner to keep you cool during the summer, please, please give them a call. more

You are all great 2/20/2017

I have never had a problem with calling or service. Continue your great business practices. more

The best from start to finish 2/20/2017

The Best from start to finish more



Competent, efficient 2/19/2017

Mike was efficient, through, patient with all my questions, clearly explained the concerns, the process and my options. I appreciated his professional demeanor and his clear communication. more

Professional and respectful of my house 2/19/2017

The tech showed up on time, cleaned/inspected everything, wore booties in the house and explained everything to me so i could understand. I have been using Pacific Air since 2003 love them! more

Furnance A/C install review 2/15/2017

The installers did a great job and the unit both seem to be working well. Only negative would be salesman who was slow to return calls and I never received a receipt showing work done, what equipment was installed or what the cost of the unit was... more
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Owner Message
  • There's a lot about indoor air quality that you might not know and certainly can't see. Up to 72 trillion microscopic irritants, or allergens, find their way into your home every day. They include dust, pollen, pet hair and dander, dust mites, mildew, lint, fungus, most tobacco smoke, cooking grease and bacteria. Many of these particles are so small that your nose and throat can't filter them out, and they can get deep into your lungs.
    Breathe easier with American Standard's AccuClean air filtration system -- it removes 99.98% of particles and allergens from the air in your home. AccuClean is 100 times more effective than conventional 1" throw-away filters and ionic room appliances.
    Choosing an American Standard air conditioner or heat pump with an Energy Star logo is an important step to saving money on your utility bills--along with consuming less energy. What can you expect from a unit carrying the Energy Star logo? Air conditioners or heat pumps that have this symbol are at least 20 percent more efficient than the federal government's current efficiency standard. Purchasing an American Standard Heating & Air Conditioning unit with the Energy Star label ensures that you're getting the highest efficiency available. Be sure to ask your American Standard Heating & Air Conditioning dealer about local incentives that are offered by many utility companies and financial institutions for the purchase of Energy Star products.. Air conditioning,furnaces,heat pumps,air handlers,heating and cooling,central air,coils,indoor coils,heating units,cooling units,humidifiers,thermostats,air exchangers,comfort systems,install,service,cleaning,repair,air quality,indoor air quality,air cleaning,air purifying,energy consumption,environmental cleaner,energy conservation,energy saver,energy efficiency efficient,gas,electric,temperature control,climate control,oil,heat,air,asthma,allergy,filter,AccuClean,pollen,filtered air,allergens,air filtration,allegiance,humidity,perfect fit,whole house air filtration system,breathe easier,variable speed furnace,high efficiency,heritage,all aluminum,moisture control,thermostat controls,digital thermostat,programmable,financing,credit terms,warranty,tax credit,energy tax credit,customer care certified,NATE certified,dealer,local,sales and service,contractors,air conditioning systems equipment,heating equipment,air conditioning equipment,furnace equipment,furnace sales,furnace cleaning,air conditioners,air conditioning dealers,air conditioning suppliers,air conditioner service,air conditioner repair,air conditioning repair,heaters,installation,high efficiency systems,HVAC,reliable,trouble-free HVAC,top rated. Systems: Packaged systems,communicating systems,geothermal systems,indoor/outdoor,and light commercial. Series: Platinum,Gold and Silver.

Additional information
  • Hours: Daily 24 Hours
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