Pacific Heating & Cooling

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8607 Durango St SW A (at Serving the Lakewood Metro area.)
Lakewood, WA 98499

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(253) 231-3049
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Pacific Heating & Cooling - Lakewood, WA
Pacific Heating & Cooling - Lakewood, WA
Reviews
( 292 )
( 46 )
( 2 )
( 5 )
( 3 )

Best

Service was timely, Jess (I believe his name is) did a superlative, friendly and helpful job.

Worst

We purchased the warranty with the understanding it would cover repairs parts that went bad at no extra cost. The excuse that i damaged it, even it the problem started before I w...


Air duct cleaning 1/5/2017

Very pleased with the service. I now have 50% less dust in the house! The technicians were great and explained everything they were doing. more

Customer Service 1/5/2017

The Customer Service Agent who took my call was very knowledgably and very helpful more

Great Service 12/19/2016

The Techs showed up right on time, first Tech diagnosed problem but part had to be ordered, office contacted me when the part arrived, the only problem was when I called them back the person quoted me a price which I thought was for the part only which seemed very expensive for a plastic vent pipe, I said I would call back to schedule and thought I would check around to see if price was right. When I called back I spoke to the same woman, we cleared it up price was for the part plus the labor, now that was good. The second Tech was on time, both young men knew their stuff were courteous and prompt. VERY SATISFIED. I would recommend Pacific Air System if you need Heater/AC work. more

Exceptional Work 12/16/2016

The two young men who did the work were very friendly and explained every step of the process. I would definitely recommend Pacific Air Systems to have their ducts cleaned out. more

Outstanding and professional. 12/15/2016

Justin is as polite and friendly as anyone could be. He is very knowledgeable and professional. ..........and yes, he put his little red booties on. I/we can't say enough good about him. He's also a good salesman. Not too pushy but just enough to make me think that I needed a carbon monoxide monitor. He's a keeper and an asset to Pacific Air Systems. Would like to see him again the next time. Also the fellow that was here before on our AC unit. He was just as nice and professional. Thank you for having the "right" kind of folks on your team. That includes the wonderful young lady who answers your phone. She is very friendly and professional too. WOW!! What a staff. more

Excellent Service 12/15/2016

Was very happy with the entire experience more

Great customer service from hard working guys. 12/15/2016

Polite, efficient service provided. They left the house clean and were careful with furniture and pets. We had not cleaned our vents in 40 years. They had a big job to do. more

Ended with a refund for there tuneup 12/13/2016

Asked for a heat pump balance sold a tuneup that didn't include a balance at all more

The service was fast and timely. 12/9/2016

The representative did a good job and briefed. Me he was logical and thorough. more

Service was excellent. 12/5/2016

Cameron was very professional, courteous and did a great job. His thorough explanation of the duct cleaning process and providing an estimate was very good. Thank you! more

Fast and good service 12/4/2016

The tech came the same day and provided excellent service. more



Quick response and quite knowledgeable and informative. 11/30/2016

I use Pacific Air Systems because I can fully trust their Technicians. They provide valuable information that you don't have to ask. A pleasure to do business with. more

Yearly Maintenance 11/29/2016

The experience with Pacific Air employees has always been a positive. They are friendly and helpful. I will continue to do business with them. Our technician Justin was very informative and respectful. more

Terrific service! 11/28/2016

Brittany did a great job servicing our furnace and explaining service options for the future. She was on time for the appointment, pleasant to talk to and left us feeling good about having Pacific Air Systems service our heating system. Thank you! more

New Heat Pump 11/26/2016

I had the heat pump at my home replaced in October and the duct work sealed up in November. My family has been a customer for a long time and the service has always been great. I recommend Pacific Air to anyone who asks about my heating/cooling provider. more

great service 11/25/2016

am recommending to others more

Knowledgeable and Helpful 11/22/2016

Our technician, Cameron, was very knowledgeable and helpful in tuning up a furnace that hadn't been tuned up in 12 years. Thanks for the recommendation and the monthly service agreement payment options. more
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Owner Message
  • There's a lot about indoor air quality that you might not know and certainly can't see. Up to 72 trillion microscopic irritants, or allergens, find their way into your home every day. They include dust, pollen, pet hair and dander, dust mites, mildew, lint, fungus, most tobacco smoke, cooking grease and bacteria. Many of these particles are so small that your nose and throat can't filter them out, and they can get deep into your lungs.
    Breathe easier with American Standard's AccuClean air filtration system -- it removes 99.98% of particles and allergens from the air in your home. AccuClean is 100 times more effective than conventional 1" throw-away filters and ionic room appliances.
    Choosing an American Standard air conditioner or heat pump with an Energy Star logo is an important step to saving money on your utility bills--along with consuming less energy. What can you expect from a unit carrying the Energy Star logo? Air conditioners or heat pumps that have this symbol are at least 20 percent more efficient than the federal government's current efficiency standard. Purchasing an American Standard Heating & Air Conditioning unit with the Energy Star label ensures that you're getting the highest efficiency available. Be sure to ask your American Standard Heating & Air Conditioning dealer about local incentives that are offered by many utility companies and financial institutions for the purchase of Energy Star products.. Air conditioning,furnaces,heat pumps,air handlers,heating and cooling,central air,coils,indoor coils,heating units,cooling units,humidifiers,thermostats,air exchangers,comfort systems,install,service,cleaning,repair,air quality,indoor air quality,air cleaning,air purifying,energy consumption,environmental cleaner,energy conservation,energy saver,energy efficiency efficient,gas,electric,temperature control,climate control,oil,heat,air,asthma,allergy,filter,AccuClean,pollen,filtered air,allergens,air filtration,allegiance,humidity,perfect fit,whole house air filtration system,breathe easier,variable speed furnace,high efficiency,heritage,all aluminum,moisture control,thermostat controls,digital thermostat,programmable,financing,credit terms,warranty,tax credit,energy tax credit,customer care certified,NATE certified,dealer,local,sales and service,contractors,air conditioning systems equipment,heating equipment,air conditioning equipment,furnace equipment,furnace sales,furnace cleaning,air conditioners,air conditioning dealers,air conditioning suppliers,air conditioner service,air conditioner repair,air conditioning repair,heaters,installation,high efficiency systems,HVAC,reliable,trouble-free HVAC,top rated. Systems: Packaged systems,communicating systems,geothermal systems,indoor/outdoor,and light commercial. Series: Platinum,Gold and Silver.

Additional information
  • Hours: Daily 24 Hours
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