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Epic Ford

id: 26904199
marker

5200 Evergreen Way
Everett, WA 98203

marker
(425) 353-7171
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Reviews
( 388 )
( 52 )
( 0 )
( 0 )
( 1 )

Best

Robert Dixon did a great job through out the sales process.

Worst

The only reason we go to Brien Ford is because it is close.

Customer Service 4/4/2014

I brought my car in to have the gate material installed. Apparently, I had a 10am appointment. I rushed over as soon as I could and arrived an hour and 20 min. late. Rico took my car and started the work on it--no wait time. I received it back within a 1/2 hr. I've always been treated with great customer service, but Brian Ford places a very high standard with their customers/clients. I felt I was treated like a VIP. more

Truck 4/4/2014

Great Job!! more

Great customer service 4/4/2014

friendly, helpful staff more

Quick Lane goes above and beyond 4/4/2014

When i brought my car in to the Quick Lane group. They made it so easy for me to drop off and pick up. plus didn;t over charge me for thing I didn't need. They were very nice and professional. thank you! more

Good service 4/4/2014

Good service more

Only place I trust to take my cars 3/20/2014

Dustin Ty so much for your help and going the extra mile . Your customer service rocks. more

no need for an appointment 3/20/2014

Was able to get my vehicle in for service right away. more


Friendly,Fast,Fantastic Team 3/19/2014

They do great work and I feel they are 100% honest. Fast and friendly. more

Good experience 3/19/2014

Polite and everything went well. Didn't try to sell me extra crap. more

Basic Service 3/19/2014

Other than the wait, which was explained to me when I got there, service was very Professional more

Overall experience 3/19/2014

The overall experience is what makes or breaks the relationship and drives the decision of future business. Everyone can safely say they would rather visit the dentist for a root canal over the new car buying experience. This is not the case at Brien Ford. Stephen, Brad and Ken are by far the best car team I have ever had the pleasure of doing business with. The professionalism, knowledge and honesty is top notch. They talk the talk and definitely walk the walk. more

friendly,fast,easy 3/18/2014

We felt in control the whole time,easy to do business with, this was our 3rd vehicle from brien ford. more

Oil change 3/18/2014

I've used Brien Ford for car maintenance because of location convenience and extended hours in the Quick Lane. I will continue to use but will be a bit doubtful if work actually carried out. The car was serviced with 'the works'. I was told the tires were rotated as they reviewed the bill but I knew that was not correct. I had watched from the waiting area and also confirmed by a back tire with a known mark was in same location at check-out. It might be best to say 'we didn't rotate your tires because......' rather than saying work was done. more

Brien Ford vehicles and positive customer service 3/16/2014

I have now had time to visit Brien Ford for a service call, and the service department is just as proactive as the management and sales force. I have not had a car dealership treat me with such courtesy and professional ability. The approach of the staff at Brien, as well as a decent price and great selection insure that I will be returning in the future. I am glad that finally, personnel at a car dealership can do the right thing and think of the customer first, not the car or price or service income. It is a pleasure to visit there, and I am looking forward to future contact with these folks. Thank you. more

completely satisfied with service @ brien ford 3/15/2014

Awesome as always. Rene in service rocks!! more

Good service 3/15/2014

I was very satisfied with the service I ewceived and the frindliness of the employees. more



honest 3/13/2014

sales people never say no they know what I want more
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