Capitol Expresway Ford

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919 Capitol Expressway Auto Mall # 408
San Jose, CA 95136

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(408) 265-6000
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Reviews
( 225 )
( 42 )
( 10 )
( 5 )
( 13 )

Best

I have continued to return to Capitol because I am always treated extremely well by very friendly people. And the service is excellent.

Worst

All went well for me through my negotiations online - David was responsive and helped me get what I wanted. Things went south for me when it came to closing the deal. The Financ...

Monica V. 1/31/2014

We had a awesome salesman. David Briones was very friendly and was totally looking out for my best interest. I love my 2012 Ford Fusion!!! more
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professional and friendly 1/31/2014

Everybody from Gino our salesman right thru the group were all very helpful and friendly. My wife and I had a very good experience from start to finish. more
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Very Friendly Staff 1/31/2014

He was honest about the wait time with me and called me when it was ready. more
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Service and hospitality 1/30/2014

Complete review of potential problems. more
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Service 1/29/2014

Our salesman, David Kendrix and the service center went out of their way to repair a faulty eyeglass holder in my car, overnighting the part and providing a loner. They completed the needed service in 24 hours more
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Perfect 1/24/2014

Very Good Attend more
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Satisfied Service 1/23/2014

2012 Ford Focus had check engine light. Dealer diagnosed, updated programming for no charge. Ready on time. more
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The guys that work there makes it great 1/21/2014

I love Capitol Expressway Ford. I cannot imagine where I would go if they were not there. Thanks for everything Walter P more
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I love Capitol Ford Quick Lane 1/20/2014

I have gone to the Quick Lane several times and they have always been quick and thorough and friendly and honest. more
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Gary at Capitolford alway takes great care of me. 1/20/2014

I admit there have been service issue with my new Ford, more than I would like, but every time I take it in Gary is always there smiling, helpful and honest. I always know where I stand and he always takes great care of me the girls in the finance office a re great to. The only Place I would take my Ford Fusion is to Gary at Capitol Ford. more
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convenience plus superior service 1/20/2014

my experience bringing my vehicle to capitol expressway ford has always been outstanding. the service department is knowledgeable, courteous and a pleasure to deal with. more
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Omar & Edna & Dallas 1/19/2014

I bought my Fusion at Capitol Expressway because of Omar. Excellent salesman. Edna and Dallas have also been extremely helpful and thorough. more
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Excellent service! 1/17/2014

Never disappointed at Capitol Expressway Ford. Car service always completed on time and when promised. Very friendly service staff. more
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They had the car I wanted. 1/13/2014

The service was great before I bought the car! But once I paid them I tried to call the salesperson many times and have felt rushed and then he has not returned my last two phone calls about a simple question. more
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Excellent Customer Service 1/12/2014

Exceeded expectations. Met with Karl and he was fantastic. Went above and beyond and was very accommodating. The process was seamless and will be back for my future purchases and services. Love my new car and can't believe how fantastic the experience was. more
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Customer Service 1/10/2014

Very friendly and helpful more
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Superior service 1/10/2014

As always the service was exceptional. Convenient, courteous and knowledgeable. I wouldn't go anywhere else to have my car serviced. more
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Additional information
  • Hours: Mon 9:00 AM to 9:00 PMTue 9:00 AM to 9:00 PMWed 9:00 AM to 9:00 PMThu 9:00 AM to 9:00 PMFri 9:00 AM to 9:00 PMSat 9:00 AM to 9:00 PMSun 9:00 AM to 10:00 PM
  • Payments: Master Card, Discover, Visa
  • Neighborhoods: South, South San Jose
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